Software error:
Can't locate LWP/Simple.pm in @INC (@INC contains: /usr/lib/perl5/5.6.0/i386-linux /usr/lib/perl5/5.6.0 /usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at ../2check/uaccounts_utils.pl line 10.
For help, please send mail to the webmaster (service@2checkout.com), giving this error message and the time and date of the error. Content-type: text/html

Software error:
[Sun Apr 7 11:15:31 2002] recpurchase.2c: Can't locate LWP/Simple.pm in @INC (@INC contains: /usr/lib/perl5/5.6.0/i386-linux /usr/lib/perl5/5.6.0 /usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at ../2check/uaccounts_utils.pl line 10. BEGIN failed--compilation aborted at ../2check/uaccounts_utils.pl line 10.
For help, please send mail to the webmaster (service@2checkout.com), giving this error message and the time and date of the error. Content-type: text/html

Software error:
[Sun Apr 7 11:15:31 2002] recpurchase.2c: [Sun Apr 7 11:15:31 2002] recpurchase.2c: Can't locate LWP/Simple.pm in @INC (@INC contains: /usr/lib/perl5/5.6.0/i386-linux /usr/lib/perl5/5.6.0 /usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at ../2check/uaccounts_utils.pl line 10. [Sun Apr 7 11:15:31 2002] recpurchase.2c: BEGIN failed--compilation aborted at ../2check/uaccounts_utils.pl line 10. Compilation failed in require.
For help, please send mail to the webmaster (service@2checkout.com), giving this error message and the time and date of the error.

Is what I see when I try to order off of 2checkout.com, what happened to them?

I was just about to post that :). I keep getting 500 errors when I go to the purchase page. It's been like that since 5AM, or maybe even earlier.

The error just changed from software error to internal server error for me, I guess that means they are working on it.


I still say they are the best :).

Yep...Same thing here...Wished they had phone support:angry:

Content-type: text/html
Software error:
Can't locate DBD/mysql.pm in @INC (@INC contains: /usr/lib/perl5/5.6.0/i386-linux /usr/lib/perl5/5.6.0 /usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at (eval 3) line 3.
For help, please send mail to the webmaster (service@2checkout.com), giving this error message and the time and date of the error. Content-type: text/html

Software error:
install_driver(mysql) failed: [Sun Apr 7 11:22:45 2002] purchase.2c: Can't locate DBD/mysql.pm in @INC (@INC contains: /usr/lib/perl5/5.6.0/i386-linux /usr/lib/perl5/5.6.0 /usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl .) at (eval 3) line 3. Perhaps the DBD::mysql perl module hasn't been fully installed, or perhaps the capitalisation of 'mysql' isn't right. Available drivers: ADO, ExampleP, Multiplex, Proxy. at /home/cust1/usr1176/cgi-bin/2check/connect.pl line 18
For help, please send mail to the webmaster (service@2checkout.com), giving this error message and the time and date of the error.

Originally posted by ARETNA
Yep...Same thing here...Wished they had phone support:angry:



Yep, It's broke for me too.......

I'll bet the folks at 2Checkout are busy creating New Vocabulary right about now !:D :D (son of a ........... Mutter ...........)

They'll get it back online in a couple hours I'm sure, Besides..... Arn't all the customers still in church this morning?

Arn't all the customers still in church this morning? [/B]

LOL!:stickout

Oh yeah, uh... I was just leaving for that!

They are aware of the issue, and working in it.

I don't see how it can take so long just to install a module for Perl, though...

I don't understand why they should have this kind of problem. It should be of the highest priority for them to keep their website online and accessable since even a minor downtime can result in lost of customers for many companies.

I don't know what their problem is, but they should have an offline version of their service where they can add and test new things and once it's working add it to the live version.

Just my $0.02..

Don't know if this is related or not but my 2checkout.com acount has been up and down last night impossible for any transactions. :(

Matt, I agree. How hard is it to install a module? Maybe you should offer them some pointers...

LOL

Same problems here. Right now it seems to be more or less back, but without my custom headers and footers.

I think the problems started yesterday, and it really stinks being left in the dark about the problems.

Originally posted by ARETNA
Matt, I agree. How hard is it to install a module? Maybe you should offer them some pointers...

LOL

Already did. It does stink, our custom headers and footers are down too...



Ok,

Please let me know when it's back up.

If you need help installing the DBD mod let me know.

Matt

--------------------------------------------------
Matt
Voxtreme.com Sales
http://www.voxtreme.com
mailto:matt@voxtreme.com
--------------------------------------------------

-----Original Message-----
From: Billy@2checkout.com [mailto:billy@2checkout.com]
Sent: 07 April 2002 17:16
To: matt@voxtreme.com
Subject: Re: URGENT: Orders are down


We have been experiencing server errors this morning. It is
being worked on
and we expect this to be up again shortly.
--
Bill
2Checkout.com
Register with our NEW Support Forums
http://support.2checkout.com/forums/

> ----- Original Message -----
> From: "Matt - Voxtreme" <matt@voxtreme.com>
> To: <custservice@2checkout.com>
> Sent: Sunday, April 07, 2002 11:44 AM
> Subject: URGENT: Orders are down
>
>
> > You need to install the Perl:DBD module on your servers,
or reinstall it
> as
> > it is producing errors.
> >
> >
>
https://www.2checkout.com/cgi-bin/crbuyers/recpurchase.2c?sid=1
3885&product_
> > id=45
> >
> > Please do this asap - we are losing orders.
> >
> > Matt
> >
> > --------------------------------------------------
> > Matt
> > Voxtreme.com Sales
> > http://www.voxtreme.com
> > mailto:matt@voxtreme.com
> > --------------------------------------------------
> >
> >
>
>

It looks like they're back up.. Anyone that kept track of how many hours they were down?

You're right it does stink.

Inputting the "module" may be simple, when the host can be reached to do it.

Our host decided to "upgrade their kernel" (all gobblygook to me) with their usual "no prior warning".

Of course the Headers and Footers would also be dropped, since that is a feature we host for you also.

Naughty interland.

Originally posted by voxtreme-matt
Naughty interland.

Interland again??
To heck with them, aren't they the ones that were hacked in the infamous NSI story?

BTW, speaking of headers, TomD, ours still don't work. We've had a complete website overhaul, it's entirely in compliance with your coding guidelines, but still no luck.
I must be cursed or somethin' :rolleyes: