Hi one of my site having problem with sending mail to a AOL mail box.
If we using pop3 and smtp server in Outlook express to send mails then it goes through and received at AOL mailbox.
But if we send the mail from webmail or formmail(using send mail) It goes through but not arrive at AOL mailbox.

What can be the problem.? any ideas?

Are you getting returned messages, or are they disappearing into oblivion?

they simply disappearing!

Have the messages actually left your server? Run mailq to see what the output is.

Also try tail -f /var/log/maillog then send a message using the webmail.

I found the error in mail log.

failure: Connected_to_205.188.156.154_but_sender_was_rejected./ Remote_host_said:_550_REQUESTED_ACTION_NOT_TAKEN:_
DNS_FAILURE/

seems to be the AOL checking the dns or something and fail to accept. How do I set up the parameters in webmail conf.? anyone tried this?

I guess this something to do with the return mail ID. where do I change this in the server?

Does your mail server have reverse dns?

Originally posted by NightMan
I found the error in mail log.

failure: Connected_to_205.188.156.154_but_sender_was_rejected./ Remote_host_said:_550_REQUESTED_ACTION_NOT_TAKEN:_
DNS_FAILURE/

seems to be the AOL checking the dns or something and fail to accept. How do I set up the parameters in webmail conf.? anyone tried this?

I guess this something to do with the return mail ID. where do I change this in the server?

I send a mail from webmail and another one from Outlook express then compared both headers.
Only thing I find out is to be diffrent is the return path.

Return path from webmail
Return-Path: <anonymous@plesk.myserver.com>


Return path from outlook express:
Return-Path: <test@testdomain.com>

how do I change the return path to be the same as the sender mail ID?

Originally posted by NightMan
I found the error in mail log.

failure: Connected_to_205.188.156.154_but_sender_was_rejected./ Remote_host_said:_550_REQUESTED_ACTION_NOT_TAKEN:_
DNS_FAILURE/

seems to be the AOL checking the dns or something and fail to accept. How do I set up the parameters in webmail conf.? anyone tried this?

I guess this something to do with the return mail ID. where do I change this in the server?

Yes, AOL is doing a lookup on your server name and it does not resolve to the IP you are using.