Does anyone have any personal employee contact emails? There is a huge error in my account and they dont seem to reply to their support email..

This might help.

Here is the contact email for one of their customer support reps.

Darcie Miller
darcie@2checkout.com

Or you could try to reach them by phone
740-852-6567 (During business hours)


Hope it helps :cool:

Darcie is our recurring billing rep and supervises the chargeback/disputes reported to us by our processor.

Depending upon what the nature of your question is, your best bet is to utilize the contact form on our website.

Additionally, you may want to make a note that the number posted above is voice mail only. We've relocated our sales office and the number had to be changed.

Try 1-614-876-5990 if you need to talk to someone about a problem if your email hasn't been replied to. (NOTE: Email can be MUCH faster).

Happy hosting!

Originally posted by kdach

Try 1-614-876-5990 if you need to talk to someone about a problem if your email hasn't been replied to. (NOTE: Email can be MUCH faster).


yesterday I sent a message through your contact form and got a auto respond from payments@2checkout.com and got no reply yet :(

Sam Baldwin - sam@2checkout.com
Darcie Miller - darcie@2checkout.com
Kristin Dach - kristin@2checkout.com
Alan Homewood - homewood@2checkout.com

And that's all I know

TomD from 2Checkout is sometimes here, you can search him by his nick TomD and pm him

Originally posted by sodapopinski


yesterday I sent a message through your contact form and got a auto respond from payments@2checkout.com and got no reply yet :(

Payment emails are usually responded to within 24-48 hrs.

Understand that emails to this account normally require research, rather than a "pat answer".

Strange! Everything works on my end :confused: