Web Hosting Talk







View Full Version : Live Video Chat For Customer Service by plmedia.ca


VN-Ken
08-06-2005, 02:25 AM
Hello,

Was wondering if anyone has heard of http://www.plmedia.ca ?

I went to a local datacenters website and they had a real live video stream from their desk to me, and they talk as I type (or I have the option to talk and use my video cam).

It seems like a very very nice system to work with, but that price is heavy, although well worth it.

What do you think?

webbist101
08-06-2005, 08:36 PM
I think it's a good option to have, but don't think it would be commonly used by many clients.

Alex
08-06-2005, 09:23 PM
It might be cool for customers who have colocated servers, that way the tech could really be their hands and eyes.