My company is using the WebTrends Log Analyzer. I tried to get them to use Webalyizer, but as the user is the owner's sister, she is whining that she must absolutely use this product as she paid $800 for it and by god she is going to use it. :argue:

The problem is that the user id for the website starts off in the web directory for the user and not for the website, which is at a higher level. WebTrends needs either a valid ftp address or http address. The user id admin does not work (it will not even open the logs directory to read the web log).

I need to create a user id that will allow the reading of the web.log and what ftp path or http path that I can use to point this wonder(aw)ful product to the web.log.

I thought about changing the ownership, but as we use MS FP 2000, I am concerned that I may mess up the access.

ftp://domain.com/../../logs

ftp://username:password@domain.com/../../logs

You can try the above in your browser to verify.

Good Luck

the http version to access it to grab the log file would not work as the permission on the log folder do not allow public read. That is off course if you decided to chmod the folder to something else.