We're looking for a billing/management package for our Cpanel/WHM customers. We currently use Optigold ISP which we're happy with, but there is no integration with CPanel. I've looked briefly at webhostingbilling, Ubersmith and billadmin (sorry if I don't have the names exactly right), but nothing seemed to be able to do all we need. We're needing the following:

•Recurring monthly, quarterly and annual billing and invoicing
•Authorizenet support
•Tight integration with WHM
•Ability to create RESELLER accounts in WHM through the billing package
•Integrated order form (orde form for resellers would be nice too!)

Am I dreaming, or does this package exist somewhere?

I'm not exactly sure what features will be included with this, but you may want to check out http://www.cpbill.com

I think that modernbill do all that, but not sure, you can check it out at http://www.modernbill.com/features.php

Originally posted by Jedito
I think that modernbill do all that, but not sure, you can check it out at http://www.modernbill.com/features.php

Modernbill is not currently integrated with WHM, but hopefully it will be soon after version 3.0 is declared stable.

Yeah, modernbill is not integrated with WHM, so back to square one. ANyone know of any other options for us?

I'm using phpManager right now (http://www.phpmanager.com)

It works pretty good for me, though there are a few features i would like that aren't included

phpmanager is very buggy and I highly don't reccomend them - they're code is very sloppy :) (this is my own opinion)

cpbill will be one of the best and closely integrated (it is being created by the creators of cpanel) <-- NO ETA

modernbill 3 wont be supported with WHM - no ETA as well

:'(

I would go with modernbill.

But that's my opinion. Modernbill works great easy to manage etc. etc.

WHNBilling provides everything your looking for and they are coming out with releases like wildfire. Their site is at http://webhostingbilling.com . AlaskanWolf is always on this
board.

You will be suprised at the software and the ease of use.

one set back ... expensive (i don't care, i have custom made software - for other ppl tho)

They do have a monthly lease option available to customers also that is very affordable. Look into that has a option. Software is great and professionaly written.

FocusOn718: they're code is very sloppy (this is my own opinion) - I can't argue with that as everyone has their own opinions.

What I would like you to explain though is the following accusation as it is VERY out of place:

phpmanager is very buggy and I highly don't reccomend

As I mentioned above, everyone has their own opinions about coding, but for the bug bit, you are extremely out of line there. Yes, there are a couple bugs (Every software has bugs) but they are not serious enough to render the scripts useless. What most people think of as bugs when using the scripts are infact just misconfigured installations on their part. 10 times out of 10 when one of my clients comes complaining to me about a bug, a simple look at their configuration (which is FAR from what the installation guide tells them to do) says why the scripts don't work as they should. These are NOT bugs.

Please can you justify the above quote by emailing me with ALL the bugs that you have found (Please include a copy of your license as well). Just a thought though, if you really are a licensed user (I'm NOT saying that you aren't), why have you not notified me of all these "so-called" bugs? If you were really unhappy with your purchase, why did you not request a refund?

Edit: I would just like to point out that the new phpManager scripts are now VERY easy to install. Infact, they can be installed in about 5 minutes. Where you pointing at the old scripts or the new scripts? Keeping with the bug topic as accused of above, yes people are still complaining about the scripts being buggy. Again, as pointed out above, it's because they either do not follow the installation guide or (which 9 out of 10 times is usually the case), the don't know the address to their own root directory or even worse what a root directory is. Obviously, this means that they will have uploaded the files to the completely wrong locations, thus making error messages appear. As a webhost, you should know that clients tend to blame the host rather than themselves of wrong doing, so they end up complaining saying that the scripts are really buggy. Our bug section on our forum has lots of posts, but ALL but two of these are bugs (Which have subsquently been fixed). The rest are pointers to the installation guide as I've had to move all these posts.

Regards,

Locutus

Blah... I didn't even take the time to read all of what you wrote because you're getting a little to offensive here buddy :)

When I was running a special, I got about 20-30 signups a day, for a period of a couple of weeks... I wasn't around all the time, phpmanager decided to create every single account, with the highest level or something like that... WITHOUT verifying payment information, etc.. I e-mailed YOU.. you said let me fix that.. blah blah..

I'm not even going over it,

1) Not a place to discuss this
2) I don't care
3) I just woke up and need to get coffee

I'll shut up about your software if that makes you happy :)

The software looked very promising, etc.. I even reccomended you at first to some people... Maybe it's better now, and works now... and it's all good... I personally never take anyones opinion about anything.

If it's what you're looking for, get the demo, try it out. Don't take anyones opinion... I've used so much software that people "didn't like" - and that was "Buggy".. which ti might have been... but maybe thousands cheaper than other and just fixed the code, etc... And it works better (in my opinion) than anything else.

I'm going to wawa for coffee :) ttyl

btw buddy, your web site is down :)

I use the "old" phpmanager on my personal websites and am pleased with how it works. My end-users like it too.

The boys at phpManager were very responsive to my requests for help!

I'll be the first agree, "garbage in, garbage out." I messed up my config several times but finally got it right... that was my fault, not the software's. Once I understood it, it worked beautifully, and I like it better than the package I was using before (Eastwright).

Thumbs up from me. :)

:D Karin


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BTW, their site loads great from here. :blush:
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Now the domain is working here also again.

But yesterday it was dead :(

Hi,

Sorry if what I wrote sounded offensive. It was not intentional. All I am trying to state is that "very buggy" is not correct. Its all fine and well stating that is just your opinion, but when you run a business, every comment counts. You would not like it if I turned around and said that your business sucks and you con your clients? Although most people are able to see past the one or two negative comments, there are some people that won't, thus a loss in potential clients due to a claim that is unfounded. Do you understand where I am coming from? I'm not trying to take a stab at you, but please watch what you post :)

As for your signups, the payment verification has nothing to do with phpManager. This is handled by your payment processor. If your processor accepts the payment, phpManager will create the account.

I don't have any recent memory of this email conversation. Please can you forward the email to me so I can resolve the problem. If unresolvable, I will grant you a refund.

Again, please do not take this personally. If it sounds offensive, it is not intentional.

Regards,

Locutus

I can never say it was my fault because I payed to have him set it up :)

Wow, I didn't realize that they offered customization services too... I would have loved that!!! :) I payed for installation, they installed it great, and provided super support during customization. But I had to configure all the variables myself, I didn't see the link to pay for customization.

Oh well, it works great for my personal sites now... I really like it. :D

Karin

Hi,

we don't offer a customisation service for obvious reasons.

We only offer installation. This includes setup of the database, upload of the scripts and testing to make sure the basic functionalitly of the scripts are working as they should. All our installations work as per the demo i.e Non customised.

I still don't know what errors you are getting in order for you to classify phpManager as "Very Buggy". Please can you email me them.

I've explained the payment processor situation above and this is out of phpManager's control.

Regards,

Locutus

Looking for a similar solution to work with Plesk