Hello,

we are having a web hosting & design company in Greece. We want to enable/force users to pay by credit cards. We are talking with local banks and also looking for solutions abroad.

What we are looking for is a company accepting all the major credit cards (VISA, Mastercard, Diners etc) with low setup and percentage fee per transaction. We would also like have the transaction process (credit card details & validation) in their secure servers. All we want is to pass the products and prices to their servers and let them do the rest.
Options like customization pages, monthly rebilling etc. are more than welcome. Since we are abroad a monthly cheque in USD would be fine for us!

Please provide us your offers & experience..

Well, I see that 2checkout.com (http://www.2checkout.com) is used often around here. So is RevEcom (http://www.revecom.com) and HostCharge (http://www.hostcharge.com). I however have no personal experience with these companies as of yet seeing that I am also starting out.

All three of those companies that I've mentiond above charge a $49.00 setup fee. 2CO deducts 5.5% + $.45 of the transaction amount while RevEcom deducts only 3.95% + $1.00. Oh, and there's also WorldPay.

i use worldpay, they are good but are quite expensive to set up

You may also consider going offshore (Delaware) and then you could easily open merchant account in US. This ofcourse will require paperwork and extra time, but sometimes well worth it.

Originally posted by tazd9t9
i use worldpay, they are good but are quite expensive to set up


i think they are worth every penny :)

Originally posted by kunal



i think they are worth every penny :)

I totally agree, WorldPay all the way :D


Kind Regards
Imran

Well,

By reading through the posts everybody is recommending 2Checkout and Worldpay mainly. So its 2Checkout vs WorldPay.

Lets see the fixture below.

______________2CHECKOUT_____WORLDPAY
Setup fee:_________$49____________$399
Montlhy fee:_______----- ___________$50
Transaction fee:____$0.45____________$0.40
Transaction %:_____5.5%____________3.25% (5.5% if not in USD)


According to the table above, 2checkout is much more cheaper than WorldPay. Even beside the huge difference in startup, the $50/month fee of Worldpay is too expensive.

For example if you get 5 transactions per month with a total amount of $200 each month, from 2checkout you will get $186.75 and from Worldpay you will get $141.50!

So, why you people prefer Worldpay?

Anyone...

I hear yeah about the others....

Just to throw this into the mix... I am looking at Revecom.com

Here are their prices

Setup Fee: $49.00
Monthly Fee: $0.00
Payment Processing Fees
Commission: 3.95%
Transaction Fee: $1.00


Also here is their information regarding fraud (no I am not affiliated with them - I just like what they have to offer)

Revecom.com—Accurate Fraud Detection
Don't get taken. Revecom.com features eFalcon, the highest level of fraud detection available today. By utilizing a powerful combination of patented profiling technology, neural networks and rules, eFalcon can accurately uncover fraud patterns in real-time.

Presently, eFalcon is used by 9 of the top 10 Visa and MasterCard credit card issuers in the U.S. It's also used by 16 of the 25 largest credit card issuers worldwide. Based on HNC's patented Falcon technology, which saved credit card issuers $300 million in 1998 alone, eFalcon is the most comprehensive Internet credit card fraud detection and risk-management solution available to online merchants and service providers today.

We use this company and they are great and easy to work with.

http://www.merchantanywhere.com/index.htm

Check them out and tell them Jafa sent you!

Having in mind that I am not in the United states but in Europe please recomend which of the three is the best.

I am especially looking feedback from European people. What are you using? I am in the Euro currency zone.

SEND ME FEEDBACK...

Originally posted by privenet
I am especially looking feedback from European people. What are you using? I am in the Euro currency zone.

We use Revecom, they offer both US$ and EUR accounts. So far no problems.

I am in New Zealand.

I use 2checkout.com

I receive a cheque about 1 1/2 = 2 weeks after they send it. Which is when I reach my $100 send out. they send out twice monthly if you reach your send out.

I can put it into my bank account. The $ is available within 5 days and the cheque is cleared within 4-6 weeks.

apollo : you were talking abt merchant account at Delaware. How did you go for it?

not quite sure with merchant account in delaware. You need to incorporate in US. You need corporate tax number (you need to file a form with IRS) and you need to open bank checking account. Then you call a merchant account provider and they will need your corporate tax id, bank details (checking account number and Aba routing #). I would also suggest that you have a mail forwarding in US if you are located overseas.... some banks my not accept you unless you have an US based address.

hope this helps --apollo

http://www.merchantanywhere.com/index.htm looks like a winner! Think about it, $1 transaction fee and an extra 3% higher than merchantanywhere, or a 30 cent fee and $25 a month ($35 for recurring, and 38 for recurring and european currency acceptance). Once you get slightly bigger, you will save a LOT of money with them compared to 2checkout. I'll put your name in as the referral once I sign up :). I'm in the finishing stages of setting up my company (still gathering extra capital).

Anyone living in Europe (in the Euro zone) with experience in accepting credit cards?

Originally posted by privenet
Anyone living in Europe (in the Euro zone) with experience in accepting credit cards?

Yes, why? E.g. Revecom is able to process in Euro.

2co said that they'll have this option by june

Well the bad thing about most of the transaction companies is that they are located in United States.
I am looking for a European based company so that the cheques arrive on time and not lost and there will not be any fee for converting US dollars to Euros...

Any european transaction company? Any experience from European users?

privenet

I am based in the UK

Currently use MultiCards (www.multicards.com) They are quite expensive with a 9% per transaction charge but no monthly fee. I receive payment regularly by bank transfer for $10. Money is received in my local currency and I don't pay any fee to my bank for receiving the money.

I have just signed up with Revecom. They offer pricing in several currencies - you need seperate accounts for each currency though.

I swopped lots of emails with Revecom (actually paysystems) and they were very helpful.

I ended up with 3 accounts - 2 sales and 1 catalog account. Total set up cost $79. They tell me I can add additional accounts anytime at no additional cost. They say that money can be trasferred direct to my bank for a cost of £10.

You do need to fax back the application form together with a void cheque from your business bank account to prove you are in business but that is no big deal.

I haven't used them yet, but they set me up very quickly and I did have some initial account details that needed changing. They responded within hours and made all the changes ok.

One other thing I do like is that the accounts are initially in 'test mode'so you can test the hell out of it before you go live. With some companies testing your set up is not so easy.

Revecom (paysystems) have been great up to now. There are other on this forum who use them (that's why I gave them a try) and most speak highly of them also.

If you want to deal in Euros I should email them and ask. The guy I was dealing with was Angus Baldocchi abaldocchi@paysystems.com He was very helpful

Use my name if you like

Yours

Kevin Edwards

I've just started using Revecom. So far only one in about 8 attempted signups actually go though. Either I am unlucky or their fraud prevention genious software is a bit too effective.

It's good to prevent fraud but this is rediculous. I've used paypal for quite a while and haven't got one lemon that way through.

Does Revecom have a phone number?
On another thread there was talk about credit card payment services that had no phone number requiring only email contact - which with angry customers might pose problems.

I use 2checkout whitout problem since a couple of month But now i have a problem whit her and the support is almost no-existant ...

check other tread about phone # of 2checkout in this forum to read my prob ...

This IP think may make you loose lot of customer ... Then the poor support not help to resolve anyting as now ...

If you are located in Europe, you should take a closer look at WorldPay. WorldPay UK now has a product called "WorldAccess". For a set up fee of £50, you can start accepting credit card orders by phone, fax and post. WorldAccess is not available in the Americas.

This would be great for web design clients that need to pay a larger sum and /or clients in general that are not comfortable with sending their credit card info over the internet.

You can find more info on WorldAccess by going to WorldPay's UK site, under SME.

Originally posted by pijio
If you are located in Europe, you should take a closer look at WorldPay. WorldPay UK now has a product called "WorldAccess". For a set up fee of £50, you can start accepting credit card orders by phone, fax and post. WorldAccess is not available in the Americas.

This would be great for web design clients that need to pay a larger sum and /or clients in general that are not comfortable with sending their credit card info over the internet.

You can find more info on WorldAccess by going to WorldPay's UK site, under SME.

Looks nice, but you need to be a current customer of worldpay :(

Another thing to note is that it is less expensive to sign up with WorldPay UK than WorldPay US. The set-up fee is £75 for WorldDirect, then £100 to add FuturePay (recurring billing). That's £175 (approximately $258) as opposed to the $399 they charge for US customers. I don't think FuturePay is even included in the $399 set-up fee.

Also, rather than a monthly fee of $50, WorldPay UK charges an annual fee of £150. That works out to be about $18 per month.

Lastly, if you are considering WorldPay because of their multi-currency capabilities, WorldPay UK charges a flat rate of 4.5% for all currencies, so you don't have to worry about the 5.25% for foreign currencies. This would be ideal if a large part of your business comes from Europe.

Hello,

There is a place called BanCard, and they offer low rates. They are located in the United States.

American Bancard Pricing:

2.49% + $0.30 per transaction leasing or purchasing.
They direct deposit each transaction takes upto 48 hrs.
They will deal with refunds etc.
No Application fee
Charg Back fee of $25
Leasing price $39.95/month (36 months)
Purchase price $599/one time
All Credit cards accepted.
They can even accept Echecks


Contact: Larry - 800-226-2273 Ext. 1705
Or just get any one.

The URL is: http://www.northamericanbancard.com/

One criteria I use to compare between credit card processors
is whose name appears in the cardholders account statement
"THE MERCHAT NAME (my name) " or the "PROCESSOR NAME",
the last case is the one of Worldpay.

Sometimes a cardholder can missunderstand
his papers and refuse the charge. You know, "I ordered a book
from Amazon not from 2checkout, who is 2checkout the
buyer may say"

A canadian internetsecure.com has an intermediate approach "THE MERCHANT by INTERNETSECURE"
for instance.

Somedays ago I wrote Revecom and they told me they
do the same. So this question is for revecom customers
whose name appear on your customer account statements?

albatroz, That's exactly why I chose to just get my own merchant account, I don't want any confusion or any other company appearing on my customers statements. I went through Total Merchant Services with Authorize.net and haven't had any problems. I was up and running in just a few days.

As for whose name appears on Revecom, I believe it's either Revecom or Paysystems who appears on customers statements. I had asked them that a while back when they had it posted on their website that you can have your own company name appear on customers statements, which I then was told wasn't the case by Revecom, and they needed to take that off the website.

Best of luck,

David

albatroz writes:
>>>
Sometimes a cardholder can missunderstand
his papers and refuse the charge. You know, "I ordered a book
from Amazon not from 2checkout, who is 2checkout the
buyer may say"
>>>

So is it the case that 2checkout shows their own name only on that customer's credit card statement? I was thinking of using them but will have to think twice.

Regarding the customer confusionsfrom using 3rd party processors;

In the receipt email, just placing the information of what will appear on their c/card statement can easily help dissolve any misunderstanding between the customer and the business.

Just a commonsense issue really....

::sigh:: We the little people of the United Hosting Association can't afford an expensive merchant account. :( So, I'm searching for better one ... hopefully revecom or 2checkout. i dont like how hostcharge is setup

Originally posted by Jim777
albatroz writes:
>>>
Sometimes a cardholder can missunderstand
his papers and refuse the charge. You know, "I ordered a book
from Amazon not from 2checkout, who is 2checkout the
buyer may say"
>>>

So is it the case that 2checkout shows their own name only on that customer's credit card statement? I was thinking of using them but will have to think twice.

I do not recall ever hearing of a 3rd party processor that has the ability to have the Seller's name on the CC statement.

Think about it from our perspective. We'd prefer to have your name on the CC bill.

Obviously we'd receive far less contact from your customers who forget clicking that box on the order page saying they understand "2checkout.com" will appear on their bill.

You'd receive complaints directly instead of thru us and there would be far less chargebacks.

Run away from Total Merchant Services as fast as you possibly can:

http://www.webhostingtalk.com/showt...&threadid=94417


Sean R.
BurstNET
System Administration