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View Full Version : Anybody have any experience with hostnexus.com


jswing
04-01-2002, 06:45 AM
I am considering hosting with hostnexus, they seem to provide a lot of features at a cheap price, and claim to provide great support, does anyone have any actual experience with them?

roly
04-01-2002, 06:51 AM
i host my site with them
prety good!

nelix
04-01-2002, 10:51 PM
They are GREAT..i signed up and have never looked back....

Check out their forum for some bias free opinions:)
Host Nexus Forum (http://forum.hostnexus.com/)

rnrevans
04-04-2002, 11:38 PM
I beta tested them. Then signed up for one of their specials. Now I'm pulling my domains out, and will go with someone else. I see them starting to slip already.

nelix
04-05-2002, 05:48 AM
there servers are damn fast...check it out yourself:
http://www.hostpulse.com/app/networktools/measurewebsitespeed.asp

`````````````````````````````
Pinging hostnexus7.com [66.216.68.98] with 32 bytes of data:

Reply from 66.216.68.98: bytes=32 time=31ms TTL=242
Reply from 66.216.68.98: bytes=32 time=31ms TTL=242
Reply from 66.216.68.98: bytes=32 time=31ms TTL=242
Reply from 66.216.68.98: bytes=32 time=31ms TTL=242
Reply from 66.216.68.98: bytes=32 time=32ms TTL=242
Reply from 66.216.68.98: bytes=32 time=32ms TTL=242


Ping Statistic :
Packet Sent = 6
Packet Received = 6
Lost = 0 <0% loss>

Approximate round trip times
in milli-seconds :
Minimum = 31
Maximum = 32
Average = 31

Rank Average
Ping Time Websites
1 31 hostnexus7.com
2 32 *******.net
3 34 HostCentric.com
4 34 SpeedyWeb.com
5 34 webhosting.com
6 34 Superb.net
7 34 *****.com
8 47 Media3.com
9 47 HalfPriceHosting.com
10 47 Interliant.com
11 49 Burlee.com
12 50 CommuniTech.Net
13 53 InetU.com
14 62 Verio.com
15 63 Affinity.com
16 66 Hostway.com
17 73 HostMySite.com
18 79 verado.com
19 81 hostingsolutions.com
20 81 UpTownwebhosting.com
21 82 Hostpro.com
22 110 Intermedia.net
23 136 Iarna.com
24 190 Omnis.com
25 284 Webserver.com.my

NexDog
04-05-2002, 05:57 AM
Originally posted by rnrevans
I beta tested them. Then signed up for one of their specials. Now I'm pulling my domains out, and will go with someone else. I see them starting to slip already.

Slipping? :confused: :confused:

I'm sad to see you leave us. Your input in our infancy was greatly appreciated and you helped us improve our service more than you'll ever know.

I wish all the best in your future endeavours and in particular, your new reselling business.

rnrevans
04-05-2002, 12:16 PM
Slipping!

Just today, one of your tech supports told a customer "you don't know what you are talking about" IN A PUBLIC FORUM. I'm sure that customer has a warm fuzzy feeling right now.
You have totally censored one post of mine that was critical of your 'problems' (no profanity, just censoring of thoughts).
You have scolded me because I used 'the poo word', while other (more extreem words) are allowed.
You made a statement that you would not allow spamming the boards to drive up post count, but when you were challenged for allowing a new member 300 posts in one week, you said that was acceptable.
I guess I just wasn't in the right 'clique'. You have your favorites.

And you can't edit these boards.

I have other examples if you would like me to continue...

dektong
04-05-2002, 01:27 PM
Originally posted by nelix
Rank Average
Ping Time Websites
1 31 hostnexus7.com
2 32 *******.net
3 34 HostCentric.com
4 34 SpeedyWeb.com
5 34 webhosting.com
6 34 Superb.net
7 34 *****.com
8 47 Media3.com
9 47 HalfPriceHosting.com
10 47 Interliant.com
11 49 Burlee.com
12 50 CommuniTech.Net
13 53 InetU.com
14 62 Verio.com
15 63 Affinity.com
16 66 Hostway.com
17 73 HostMySite.com
18 79 verado.com
19 81 hostingsolutions.com
20 81 UpTownwebhosting.com
21 82 Hostpro.com
22 110 Intermedia.net
23 136 Iarna.com
24 190 Omnis.com
25 284 Webserver.com.my

This wont' tell you about the speed of the server. Ping will show you, in some extent, the quality of the network, but most likely it will tell you how far the network pinged from the origin of the ping. BTW, I put my IP to test and I came out to be number 1 too.

cheers,
:beer:

nelix
04-05-2002, 11:51 PM
Originally posted by rnrevans
You have totally censored one post of mine that was critical of your 'problems'

Not true, when i have troubles - ie. server is down i post or the boards because i know that they are monitored 24 hrs a day... and always get a quick response..i never get any 'problem' posts banned:)

Originally posted by rnrevans
Just today, one of your tech supports told a customer "you don't know what you are talking about" IN A PUBLIC FORUM.

Chances are that the person didnt know what they were talking about, the HN forums are very close nit (people are friends) so mods can make comments like that without being offensive - they are just correcting an uniformed customers thinking.:) they are always more than willing and happy to help me when i "dont know what im talking about"

NexDog
04-05-2002, 11:59 PM
Hi,

No we aren't slipping. There is a reason for everything:
Just today, one of your tech supports told a customer "you don't know what you are talking about" IN A PUBLIC FORUM. I'm sure that customer has a warm fuzzy feeling right now.
Our client and our tech were having a discussion about cgi vs php and the client got the wrong end of the stick about a certain situation and started voicing strong opinions on the drawbacks of cgi. Our tech just said:

"To put that bit about the CGI script that brought the servers to a halt - here you are speaking about something without knowing all the facts; therefore you don't know what you are speaking about. "

Draw what conclusions you will, but it's easy to misinterpret things on a forum.
You have totally censored one post of mine that was critical of your 'problems' (no profanity, just censoring of thoughts).
Your post was just a blatant attack on us. A customer was asking for help on CGI and you just posted a rant. It was not helpful towards the client at all. It's quite clear that you aren't happy with our service, which is sad as a brief look at our forum would show you were the only one. :(
Your post is the only one we've ever censored and it was sad to have to do it, but it's our forum, there to help people and not for a disgruntled member to go off on one.
You have scolded me because I used 'the poo word', while other (more extreem words) are allowed.
Profanity on our board has been, and will never be tolerated.You made a statement that you would not allow spamming the boards to drive up post count, but when you were challenged for allowing a new member 300 posts in one week, you said that was acceptable.
So we are to be derided for our post count policy??:confused: :confused:
Quite bizarre. Our forum is a great and fun place to be. A new member was just quite excited to be with us and posted alot. Most members just thought it was quite funny. You've
just totally misinterpretted the whole concept of our forum.I guess I just wasn't in the right 'clique'. You have your favorites.
Richard, as I've stated before, you helped us so much when we set up the company. You first alerted us to a CGI problem on that first server which we'll be eternally grateful for. Once our techs had solved the problem, everything went smoothly. It's a shame that you never forgave us for our initial CGI difficulties.

Again, best of luck to you in the future and, thanks again for all your help!

middleground
05-12-2002, 05:41 PM
I recently signed up for the April Special:
http://webhostingtalk.com/showthread.php?s=&threadid=43836&highlight=HostNexus

Some quirks and I haven't really beaten on it yet, but with a bunch of little domains, and doing a lot of testing things (many MySQL dbs), it works great for me. I'll eventually be able to pull all my accounts (on two other hosts) to this one.

But let me put it this way- Every time I can't work on my HR or PW accounts, I always can get to my HostNexus account. :)

rbacal
09-06-2002, 02:03 AM
Here's my long 2 cents worth, but keep in mind I'm a little biased since my HN account seems to have been dumped with virtually no warning.

On the positive side, the hostnexus folks try really hard, and I think they are honest and well intentioned. It seems like they work 24 hours a day. That's a lot more than I can say for other companies.

Would I recommend them? Depends. For hobby sites, where reliability and competency isn't an issue. Sure. For business sites of any size and complexity, no. They run great forums and frills, but aren't that good at maintaining a reliable network. The way they configure their servers almost guarantees significant downtime.

As a relatively new company they are dealing with a lot of common startup miseries, and at this point, I'm not convinced they are competent enough to provide reliable service.

As a result, there rules (and their rates) are changing on an ad hoc basis, when another problem or emergency crops up. Within the last two weeks they decided to remove their uptime guarantee (since they clearly couldn't back it up), and raised their prices to more realistic levels (a good thing actually, IMHO). A number of their servers have had problems in the last month, consistently.

As for the way they conduct business, Mike at HN is wonderful. Laurence is impulsive and makes snap decisions, which I think affects his ability to work with serious clients.

My specific situation is annoying. I was using phpadsnew to serve ads to my HN based domain and two other domains hosted elsewhere. Laurence decided this was crashing his server. So far so good. He disabled my account (again, so far so good, I'd expect any hosting company would do so).

Then the nasty messages started coming in from Laurence while I was in the process of shutting down the entire ad serving system by removing links from hundreds of pages. Mike and I had agreed on a course of action which would have solved the immediate server problem.

The upshot was I was asked to back up my sites because they were cutting me off, even though I was doing everything in my power to help solve the problem.

I still haven't had access to even back up my data, my databases or anything else, including scripts I paid to have installed. No offer of refund. For some reason which I really can't fathom, HN banned my IP address with respect to their forums, which is downright weird, or petty at least, since I've NEVER criticized HN in those forums and had no plans to do so. Laurence's best comment was that I should agree to not link to any databases from outside the HN site. That's basically like saying you can't use hyperlinks.

So, basically, I don't disagree with their concerns, but I won't do business, or communicate with someone who acts in an untrustworthy way. I don't have the time.

Bottom line is it's not a big deal. I think Laurence and Mike are doing the best they can, mean well, and I do wish them luck. I expect a full refund and the return of my data, but don't have high hopes at this time. So, I'll pursue some of this in other ways, through other legal means.

Are they going to have future reliability and similar issues in the future? Count on it.

So, if you've gotten this far, and you want to volunteer to host a site with small bandwidth needs but that requires a robust mysql server and good php support for several of my scripts, drop me a line privately.

I'm sure Nexdog will want to respond to this message, and that's fine, but I'm not here to argue. So, I won't respond further on the issue here.

NexDog
09-06-2002, 03:41 AM
As I'm subscribed to this thread, of course I get notified and I will respond.

Firstly, you are on our Delta server which is having major mysql difficulties due to horrendously indexed databases and huge use of scripts like phpnuke. The way your script was remotely accessing your databases on Delta was also adding to the server load. We warned you about this weeks ago and you said you'd work on it and you didn't. So when the access logs started filling up with hits to your db from your other off network server when the server was experiencing a load of 40, we had to contact you again.

Secondly, your account has not been "dumped". It is still there, suspended, while we work out a solution best for all on that server. Yes, Mike is wonderful. He has been advising me to delete your account for 2 weeks, lol and I'm always saying "Let's give him a chance". My "impulsive" and "nasty :eek: " email was to gain your attention, which it did.

We run 8 servers at Rackspace and 7 run smoothly. You yourself have emailed me about the mysql issue on Delta and have pointed the finger (you know what I'm talking about;)). We have tried to work with everyone on Delta and move busy database driven sites off that server and have alot of people have been very helpful. We are about to add more hard drives to that server and put the databases on them to help the bottleneck.

I feel a little hurt that you had to lower this discussion to a name calling match. I am not untrustworthy. One client can not monopolise mysql resources. I always put the good of the company and all clients before one person. To tell you the truth, I wouldn't recommend the Delta server for hosting a mission critical business site at the moment. But the issues on that server will be shortly resolved anyway.

All of our other servers host mission crital websites. We host a large Australian ISP's home page on Gamma and their site is alot busier and alot more critical than yours, believe me. ;)

It's a shame that you do not realise that you are complaining about unreliability that you caused, lol. Wew have your databases backed up but you are still to welcome to host with us if you actually hosted the main site with us and didn't have to access the server remotely.

A refund? What about compensation to us for issues that you caused. Of course we are the mercy of chargebacks - that ridiculous cc policy that means that anybody can get free hosting if they chargeback before their year is out.

It's also laughable that 2 disgruntled members post in the same thread as soon as they slip up and incur some form of reaction on our part. It's a shame that our 700 clients don't post here about how much they love HN as they do everyday on our forums.

I wish you luck and will forward Mike's email to you containing your database dumps. Let me know if you need access to the CP or FTP.

I'm sure you will find some reseller host with 3 clients that will want to host you and your "robust" databases.

Aussie Bob
09-06-2002, 03:49 AM
Ahhhhh :D speaking of your forum, where is it?? I get your main page from http://forum.hostnexus.com :confused:

oZz
09-06-2002, 03:53 AM
<<Removed: Spam elsewhere, final warning>>

coight
09-06-2002, 03:58 AM
Originally posted by oZz
<<removed>>

WTH are you on about :confused:

Aussie Bob
09-06-2002, 04:16 AM
Originally posted by oZz
<<removed>>
So cheap = good? :laugh: :rolleyes: :cartman:

The Joker
09-06-2002, 04:33 AM
Originally posted by oZz
<<removed>>

:smash:

So, "cheap" means good service, support, uptime etc? No. As many people here learn. Besides what do your prices have to do with hostnexus? :smash:

Think before you post.

(That smilie rocks.)

NexDog
09-06-2002, 06:33 AM
Hey Guys,

Meet OZz a.k.a. Primenet.cc ;)

Search his posts for an enlightening attitude. His first post at WHT is the only where he gives away the name of his great service:

http://www.primenet.cc/

Nice free perldesk, nice free invisionboard (Sooo active;)) He speaks from the voice of experience:
Domain Name: PRIMENET.CC
Registrar: eNIC Corporation
Whois Server: whois.enicregistrar.com
Name Server: NS1.PRIMENET.CC
Name Server: NS2.PRIMENET.CC
Updated: 2002-07-12 16:19:25


Go easy on him, he's probably out of Biactol.

AussieHosts
09-06-2002, 08:11 AM
What's wrong with invisionboard...?

Had a bad day Laurence? ;)

Gary

NexDog
09-06-2002, 08:22 AM
Hi Gary,

Been a tough few weeks, mate. ;)

Invision is great. I think it's the best free board out there. But vBull is the king. Free scripts for support suggests a host on a shoestring, that's all. :D

BTW, haven't been over to your house in a while, site's looking great. :)

AussieHosts
09-06-2002, 08:40 AM
Cheers. I wont show you one of our other brands...we're running invisionboard. :-) Not on a shoestring mind you...more on a learning curve.

Chin up. If you're lucky I might look you up Christmas down there and you can buy me a beer. :)

Gary

Aussie Bob
09-06-2002, 10:01 AM
Should get a big bunch of SE QLD hosts together for a BBQ or something?? :D:agree:

AussieHosts
09-06-2002, 10:27 AM
There was a gathering recently, but for a certain...err...sector of the industry... ;)

I'd be all for it Bob. You'd have to arrange something on the beach though...it's too cold out your way. :-)

Gary

Aussie Bob
09-06-2002, 11:31 AM
Originally posted by Editor
There was a gathering recently, but for a certain...err...sector of the industry... ;)

I'd be all for it Bob. You'd have to arrange something on the beach though...it's too cold out your way. :-)

Gary
Maybe it's worth opening up a thread in the lounge and discussing this "gathering" further.....:)

rbacal
09-06-2002, 02:02 PM
Nexdog, It's not worth my time to argue with you, or to read you post in it's entirety. So, here's just a few things for others to consider about hostnexus.

1) They removed their uptime guarantee because they realized there was no way they could keep their promise.

2) They raised their prices because they are not sufficiently experienced to have a pricing structure that allows them to be a reliable hosting company. They are new at this. Perhaps one day they will be good at this.

3) They did a major move of sites from server to server because they didn't have enough forsite to design their systems properly.

4) In the past weeks, they have had MAJOR problems with SEVERAL servers. How I could contribute to problems on a server I have nothing to do with is beyond me.

5) Tech guy Mike and I were actively working on a solution, and I agree to remove all access to the particular worrisome script. I wanted to modify some of the script contents and databases to clean things up to address the problem, but Laurence had already deactivated it. We were on our way to solving the problem when Laurence sent nasty messages to me privately.

6) HN removed access to their forums banning my IP for absolutely no reason. I had not mentioned this issue there. So, I couldn't even get technical advice from some of the other folks there.

I'll stop there. Again Laurence, I think you are generally a good guy, with some less than adequate people skills WHEN YOU GET FRUSTRATED. I think you are competent enough to run a small hosting company with a lot of very small, unsophisticated sites, where managing the servers is easy. It was clear at least several months ago that you are not competent to accurately assess what's involved in running a growing company, making realistic agreements with clients, and backing them up.

The only way you are going to prevent downtime is to redesign how you use your servers, dump a large percentage of your users, or completely remove features retroactively, contrary to your agreements (which you change as you go anyway).

So, good luck. One thing. I don't usually conduct business like this, and had no intention of even mentioning hostnexus on any forums. Your nasty threatening emails, you petty actions re: access to the forums, and your not even making it possible to modfiy things to fix the problem made this a different issue.

I treat others as they treat me.

One more thing. You can refund the full price to me or you can deal with the credit card company. I assume you understand the implications of chargebacks. Let me know your preference.

(PS) It's the principle ya know.

coight
09-06-2002, 02:36 PM
Originally posted by NexDog

Nice free perldesk, nice free invisionboard (Sooo active;)) He speaks from the voice of experience:


Laurence, I don't see the justification in paying $250USD for phpsupportdesk. Perldesk does it's job.

coight
09-06-2002, 02:36 PM
Originally posted by Editor
There was a gathering recently, but for a certain...err...sector of the industry... ;)



Dean told me about that Gary :blush:

AussieHosts
09-06-2002, 02:51 PM
Dean forgot to attend!

(wanna see the pics? ;-)

Gary

coight
09-06-2002, 02:54 PM
Originally posted by Editor
Dean forgot to attend!

(wanna see the pics? ;-)

Gary

That's not like him... Jumps on plane for next time :D

Sure PM me :)

NexDog
09-06-2002, 08:05 PM
Hey, count me in next time!

Robert, chargeback all you want. Twenty five bucks is a small price to pay. ;)

edude
09-06-2002, 08:07 PM
/me does a chargeback on Nexdog


ahhh i forgot i never did send him payment via cc :(

Whats happened to this thread? Aussies galore :D

NexDog
09-06-2002, 08:11 PM
Aussies are great, derailed this thread good and proper. :laugh:

Aussie Bob
09-06-2002, 08:18 PM
Originally posted by NexDog
Aussies are great, derailed this thread good and proper. :laugh:
:D:agree: ;)

Aussie Bob
09-06-2002, 08:23 PM
Originally posted by rbacal
2) They raised their prices because they are not sufficiently experienced to have a pricing structure that allows them to be a reliable hosting company. They are new at this. Perhaps one day they will be good at this.
It's just part of the natural evolution of a host. We've lifted our prices because we're evolving and hence it was required. How many larger hosts change their pricing to keep competitive or increase their revenue base?? Heaps. But you're right in saying that newer hosts would change more than established hosts. The newer host is feeling the market for the plans they offer - making adjustments when needed - getting a feel for where they can position their prices etc...

NexDog
09-06-2002, 09:23 PM
Wise Words from the Aussie Bob. By the way, we are pretty good at this. That is why we can identify problem accounts like his and suspend them. :D

Even now, his account is active. He has sorted out all the problems and that is all we asked for. But apparently my "people skills" have already done the damage. :(

That's what happens when you spend 48 hours straight grepping through access_logs and monitoring live mysql processes.

And, Delta is officially cured!! Party time! Errr...no....sleep time. :D

edude
09-06-2002, 09:24 PM
Nexdog, you handled this situation very well, and trust me i hardly say that ;)

:agree: Nexdog and Hostnexus :agree:

I have seen many hosts blow their heads off in this kind of situations.

NexDog
09-06-2002, 09:54 PM
Thanks edude. These situations are always painful. There was some miscommunication between myself and Robert and that caused more grief. Mike told Robert to contact me on chat and then Live Person bombed. He was trying to fix the problem and I in effect locked him out of his account in an attempt to bring Delta under control.

Robert and I did exchange a few heated emails but we have both calmed down and I just wrote a long email to him trying to put my thoughts to paper.

I think Robert is going to stay with HN which I am delighted about. He has always been an avid supporter of ours and to see this happen is all very disturbing really. I thought I' dealt with the issue pretty well under the circumstances, but actions taken will always anger, that is normal. Now that my own brain load has reduced from 50.00 to an optimal 0.8, I can look at all this in a new way. Which is good because we are going to have to do it all again with another client and his problem database that is now using 90% mysql resources.

Oh, what fun! :D

Icutwo
09-07-2002, 01:56 AM
Free scripts for support suggests a host on a shoestring, that's all. :D

And I suppose that includes PERLDESK!

Pride goes before a fall! Not all hosts starting out can afford Vbull. You should be more carefull in making those kind of statements! :rolleyes:

NexDog
09-07-2002, 02:20 AM
Not at all. I am free to make whatever statements I wish to make. As in any industry, appearance is a vital factor. I think scripts such as perldesk and invision, phpbb etc are great for resellers that are starting out on a shoestring budget. But for a host that runs a full network of servers, I think that free scripts portray the wrong image. Many fine hosts use it and that includes Myacen and HTTPme. One thing it does have going for it is that alot of people already know it. They can move from host to host and still know the support system.

This is my personal belief and I'm sure many will disagree. However, I am at my own discretion to say it as this is what WHT is for.

Peace. :)

coight
09-07-2002, 02:28 AM
Originally posted by NexDog
Not at all. I am free to make whatever statements I wish to make. As in any industry, appearance is a vital factor. I think scripts such as perldesk and invision, phpbb etc are great for resellers that are starting out on a shoestring budget. But for a host that runs a full network of servers, I think that free scripts portray the wrong image. Many fine hosts use it and that includes Myacen and HTTPme. One thing it does have going for it is that alot of people already know it. They can move from host to host and still know the support system.

This is my personal belief and I'm sure many will disagree. However, I am at my own discretion to say it as this is what WHT is for.

Peace. :)

If I was to purchase one, it would be from kayako

edude
09-07-2002, 02:31 AM
Kunal's phpsupportdesk is pretty good aswell...

TheDoctor
09-13-2002, 01:18 AM
This is a copy of a post I made at another Forum. Unfortunately comments and bad feelings were expressed between Hostnexus and a member of the Forum .. this incident has motivated me to speak out. I felt it prudent to post a copy here.

**************************************************
It is very unproffesional for a webhost to "have a go" at a client or ex client. As the representative of a service based business the webhost has to 'just grin and bear it', however the client/ex client isn't bound by this restriction, he/she doesn't have to worry about popular opinion as he/she isn't trying to promote a service.

I was never a client of Hostnexus however I did, at there request become a beta tester for a short period of time. I wasn't entirely impressed with there service. As a beta tester, my job was to find faults with the service and report these faults and concerns to Management and the wider community.
I felt it was a waist of time as they (namely Laurence) had already formed there opinion of the state of there service and wasn't going to listen to mere mortals like me.
I could never actually put my finger on the main thing that annoyed me, there was lots of little things, but nothing really substantial that I could relay to people, so I just kept my mouth shut and moved on.
I have had this feeling, lets call it a gut feeling that things aren't what Hostnexus, or should I say NexDog (aka Laurence) would have us believe.

Lets look at history for a moment, and please if I have this factually wrong please don't hessitate to correct me.

Laurence joined our little forum community and started to build friendships. Somewhere along the line he announced to everybody that he was thinking of starting a web hosting business. He stated the motivation behind this was to provide a cheap reliable hosting service so that people, in general and especially members of this community would have somewhere reliable to be hosted. He also convade the impression that he was doing this out of the goodness of his heart, and wouldn't be seeking any financial reward. I never did work out how he was suppose it exist if the business ran on a non profit bases. Perhaps he's independently wealth and truely just wanted to help people .. what a wonderful guy. However I can't in my wildest dreams image why a wealthy person would settled in a place like Bundoora.

Next he had to find a way to get the whole thing happening. What better way to get a ready audience, come client base than to offer the members here a free service for a few months, as he realised some of us needed a little incentive to be persuaded he decided to call it beta testing. Well this worked a treat. The next step was to keep everybody there, what better way to keep a forum group together than to start up a forum. Well this worked a real treat, there was virtually a mass exitist from these boards to Hostnexus.
Once he had people using his web service and posting on his boards the next step was to increase the traffic on the forum. To do this Laurence decided to offer free webspace and extra bandwidth to people that reached a set number of posts. It didn't matter what rubbish they posted as long as there was hundreds of posts.
The only thing that he hadn't counted on was one or two of us that actually didn't just follow blindly but started asking questions.
My opinion. He (Laurence) had a plan formulated well before he ever joined our community. His plan was basically.

1. Get to know a group of webmasters
2.Convince them your setting up a service for them
3. Get them involved in the initial program
4. Set up a forum
5. Offer cheap plans so that you can get a client base.
6. Offer all sorts of freebies to increase traffic on the forum.
7. Once things settle down increase prices so that he can start making a profit.
8. Associate with big business (as opposed to small forums) to alter his client base.

Well good luck to you Laurence a great business plan that appears to be working for you. I just object to the way you went about it and get a bit wild that people just take people at face value and follow blindly. Now I already know you can't take criticism, Laurence so this will probably will upset you, don't worry to much about it, most people don't like having the truth shoved in there face.
My advice ... forget the freebies and gymics and remember the ordinary little people who help start Hostnexus you wouldn't have been able to do it without us.

The Doctor

********************************************
the full thread can be viwed here

http://www.wmhf.com/forums/viewthread.php?tid=291&pid=3157#pid3157

Laurie

AussieHosts
09-13-2002, 01:34 AM
Originally posted by edude
Kunal's phpsupportdesk is pretty good aswell...

I agree. We have had a good experience with it. A few months ago, when it was going through a few version changes, Kunal was very responsive to suggestions and enhancements, and has built what I believe is a top notch tool. On a number of occasions he offered direct support for the few serious problems that arose.

I hope he is working towards further enhancements.

Regards

Gary

NexDog
09-13-2002, 01:59 AM
Yep, Kunal is a first rate guy and I have got to know him extremely well.

As for the Doctor and his post - or was it a personal attack on me and my motives? Well, that's just sad. Really quite upsetting. Sometimes you just have to think if it is all worth it.

I can take critism, just can't handle orchestrated personal attacks very well.

However I can't in my wildest dreams image why a wealthy person would settled in a place like Bundoora

No need to say anymore, your colors have been shown. I moved to Kingsbury because my best friend lives here. Weird, very weird....:bawling:

I really can't understand some people and their motives. Baffling, confusing and upsetting. The Doctor (in what? ;)) and Grumpy were beta testers. It was there job to find errors and faults and report then. Grumpy did a fine jpb, the Doctor just took freebies like domain names and offered no real input.

Anyway, why drag up the past? This all happened almost a year ago, LOL. Now that is an eye-opener on motives for sure.

The fact is, we aren't that new, young and inexperienced host anymore. We are successful, we've grown to administer 8 servers, we host 3 thousand sites, we have a great and active community and I guess that generates some jealousy. Oh well, enough of my ramblings. :D

It has been a graet week of personal attack though. One for the books.

Well Doctor, as far as I'm concerned, you have experience of Hostnexus so your input in this thread is meaningless. ;)

Aussie Bob
09-13-2002, 02:15 AM
Originally posted by TheDoctor
The Doctor

********************************************
the full thread can be viwed here

http://www.wmhf.com/forums/viewthread.php?tid=291&pid=3157#pid3157
Hi. :)

This site will be helpful for you - http://dictionary.com

Bad spelling weakens your argument.

TheDoctor
09-13-2002, 02:32 AM
Thanks Aussie Bob ... I agree with you ..there is no excuse for bad spelling .. I had actually noticed it once I had posted. I was tempted to edit it but ended up just leaving it.

I changed a few words as I went because I couldn't spell the word I actually wanted to use. I wil check your link out. What I would actually like is a spell checker that I can use when writting posts ...does anybody know of such a program..

Aussie Bob
09-13-2002, 02:43 AM
Originally posted by TheDoctor
What I would actually like is a spell checker that I can use when writting posts ...does anybody know of such a program..
I think there are VB hacks where you can add in spell checkers. I also think that VB 3 [coming out soon - in Beta now] has some kind of spell checking capacity. :)

NexDog
09-13-2002, 03:07 AM
Yea, but his post...*cough*..flame was made on the mighty XMB. ;)

tazzy
09-13-2002, 03:17 AM
Mighty as in so many quieries :eek: :cartman:

Mighty server load that is ;)

NexDog
09-13-2002, 03:27 AM
Exactly. ;)

nelix
09-13-2002, 03:35 AM
well i think that the whole HN team, especially laurence (nexdog) do a fantastic job - they are machines they never seem to sleep... If there is a problem they are quick to inform everybody, and the problem is usually fixed by the time u have finished reading the email.

So well done guys keep up the good work... dont worry about a few un happy lamers out there....its the thousands of happy customers u should spend your time on...:D

80s
09-13-2002, 06:35 AM
Originally posted by nelix
... dont worry about a few un happy lamers out there....its the thousands of happy customers u should spend your time on...

sounds good in print, but not always the case in real life.....

MannInc
09-13-2002, 08:34 AM
I'm a moderator/customer over at Host Nexus and for the buck you certainly get some awesome service and support. I run an "unofficial support site" through Host Nexus, offering some faqs and tutorials to help others who might not know how to do certain things. It's worth a look :)

coight
09-13-2002, 09:09 AM
What interests me from that webmast help forum is this comment


We host mission critcal businesses, hundreds of reseller companies, the home page for a large Australian ISP and thousands of business/hobby/personal websites


You would think if they were a large ISP they would have their own servers in Australia?

NexDog
09-13-2002, 09:51 AM
Well, they are a reseller for an extremely large ISP. We host their site and their forms. They don't actually provide any direct service. They are quite well known and I see their ads on TV often. If you PM me, I can give you their name and you can ping them and check out the IPs and/or tracert them back to Rackspace. Thanks for bringing that to the attention of WHT, Robert. Kudos to Hostnexus, hehehe. :D

I am not a liar as the guy over at that forum said. I have no need to lie. Why dig a hole for myself, truth always comes out in the end. :)

coight
09-13-2002, 11:02 AM
Sent :)

NexDog
09-13-2002, 08:00 PM
Replied. :)

dennyboy
09-13-2002, 09:19 PM
I think in all fairness the last beta tester at HN(me) should post on this thread.

It was very exciting to work with Laurence on this project, his commitment to quality hosting was truly refresing. True there were problems at first, but I've never seen a host work so hard to solve the problems.

The price lock situation is something that us business people try to always shy away from, I think Laurence learned a valuable lesson. I DO believe he had the best of intentions in offering a price lock, but business does dictate other wise sometimes.

I played with HN and had some fun learning their system, actually it is quite nice.

Bottom line, if I needed a host tomorrow I would choose HN.

Nope, don't work for them, actually I host elsewhere.

Dennyboy

Aussie Bob
09-13-2002, 09:37 PM
Originally posted by NexDog
Replied. :)
:bawling: I didn't get one. :bawling:

susannad
09-13-2002, 09:50 PM
I was a beta tester at host nexus too

one of the luckiest moves in my web life .. maybe not so lucky for Laurence who had to answer all sorts of silly queries, questions and cries for help from me ..

if you want to ask anyone who is hosted by nexus , ask me

my rating 99%

NexDog
09-13-2002, 09:53 PM
Okay, Bog gets one too. :D

Thanks Den, we had some fun back then!

Aussie Bob
09-13-2002, 09:56 PM
Originally posted by NexDog
Okay, Bog gets one too. :D
Who's this "Bog" ? :eek: :D :blush:

NexDog
09-13-2002, 10:12 PM
Sorry, dude, I meant Borg. ;)

NexDog
09-13-2002, 10:13 PM
:D J/K. Sorry Bob. :)

Aussie Bob
09-13-2002, 10:14 PM
Resistance is futile, Laurance. We shall add your client base to our collective. :D :stickout

LordLardo
09-13-2002, 10:19 PM
dis is getting wierd, when did star trek come in

Aussie Bob
09-13-2002, 10:20 PM
Originally posted by LordLardo
dis is getting wierd, when did star trek come in
Was it ever out? :D:agree:

susannad
09-14-2002, 07:48 AM
all your client base are belong to us

NexDog
09-14-2002, 10:38 AM
Gotta love WHT. We wouldn't want Chicken to close this thread for going off-topic now. ;)