Before you chastise me.. yes, I did a search.. and no, I was not able to find any recent reviews besides just "yes they're good" or "no they're bad".

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Does anyone here actually use supportPRO.com? Do you like them? Are they good? Reliable?

What are your general and specific thoughts on them? Have you had a bad experience? Good experience?

Do you recommend them? Why? Do you NOT recommend them? Why not?

Thanks for your opinions and thoughts. :)

Go with TouchSupport ... They cost a little extra, but Worth every penny...

Overall a general review of particular companies is good but I would like to suggest that you should yourself evaluate a specific project and process by going on a "test Drive" of few companies to determine its internal & external resources would perform the task most effectively.

You should also conduct a cost-benefit analysis and ensure to identify their skill sets which should match with your specific needs thoroughly.