Crap!

Read this:
http://www.hostingdiscussions.com/showthread.php?postid=892

That's just insane!! $60million?? My god, we have to stop this!!!

Expect anything from Netsol/Verisign. I have seen a few domains myself never getting expired for many months :(

And their sales/support also does not reply to any such quries.

Yep. :(