I have a .hm (Heard and McDonald Islands) domain name (pringle.hm) with HM Domain Registry, the registrar. Well, today it seems they've all left town. The DNS servers are down, when I try calling them (in Australia) they're phones are disconnected. I use this domain for email so this is rather painful.

Any ideas on what to do next? I've tried finding a site that will allow me to transfer the domain to, but no luck. Apparently there's a problem with transferring country code domains? Even if I did find one (any recommendations? - I'm in the US) can it be transferred if the registrar is not responding, and you can't even get the domain info?

Any help greatly appreciated!

thanks,
Steve Pringle

Here's the registrar info:

HM Domain Registry
PO Box 383
Dickson ACT 2602
Australia

Administrative Contact
Edward Sweeney
HM Domain Registry
PO Box 383
Dickson ACT 2602
Australia
Email: ed@capital.net.au
Voice: +612 6262 8511
Fax: +612 6262 8522

Technical Contact
HM Hostmaster
HM Domain Registry
PO Box 383
Dickson ACT 2602
Australia
Email: hostmaster@registry.hm
Voice: +612 6245 1666
Fax: +612 6262 8522

Server
ns1.registry.hm (208.160.157.100)
ns2.registry.hm (208.160.157.101)
ns3.registry.hm (202.169.102.24)

Registration Services
www dot registry dot com

Whois Server
None listed.

as per http://www.iana.org/root-whois/hm.htm
the registry is http://www.registry.hm/

and http://www.registry.hm/ is working for me just fine.

what error you're getting?

wow! It's back up! Since apx. 1AM this morning I was getting a time out trying to connect to them, including pinging all their DNS servers!

I'll go check my email, see if it's been stored anywhere...

Any suggestions for a new registrar? I don't want to be in this situation again!

thanks,
Steve

they are the registry, no better replacement for them :D

if something is down u can check dnsreport.com or checkdns.net for more info

hmmm... well, their phones aren't working (disconnected) and when they're down you can't email them.

Is there no recourse?

I put it a complaint at icaan, but no idea if it will lead to anything.

thanks,
steve

might want to look for a more stable ccTLD than .hm then.

good point.

any recommendations? How about .cc ?

thanks,
Steve

operated by verisign would be a good option for ccTLD IMO also famous a bit than other doubled letter ccTLDs

.HM is run by capital networks. They are doggy...

They had their .au registrar accreditation revoked in Australia see www.auda.org.au/news-archive/auda-29042005/ and have a long history of stuffups and scams, overcharging and inability to transfer away.

oh thats totalnic! what a bad company runs a ccTLD registry...

Steve,

I have started a dialogue with ICANN about .hm and its problems. I also have a .hm domain. If you are interested in retaining your .hm and want to know more let me know.

Zom.

Steve,

I have started a dialogue with ICANN about .hm and its problems. I also have a .hm domain. If you are interested in retaining your .hm and want to know more let me know.

Zom.

Zom,

I'm interested! What's the next step?

thanks,
Steve