Hi All,

I'd appreciate any opinions either way about this decision - I've narrowed down my decision between a 'Broze Reseller' account from SplashHost - (link) (http://www.splashhost.co.uk/reselling.htm) , or a 'Reseller One' package from PixelSeven - (link) (http://www.pixelseven.com/resellers/). The latter appear to be offering fantastically priced deals.. but there's an emphasis on selling the accounts quickly "first 5 customers" etc etc, but even so, they apparently only have 11 such resellers per server (compared to a higher number at SplashHost).

Support from both is quite good apparently (SplashHost's slightly better here).

CPanel 4 is available at PixelSeven whereas SplashHost only offer Version 3 - will this ultimately matter? I believe their backbones/server response times to be closely matched (anyone able to confirm/deny this?)

I find this a really tight decision... anyone able to help me decide? (I'd hugely appreciate any advice/help)

Just to clarify we have the latest version of cpanel like everyone else, just web-site is out of date.

Alan is both a friendly and knowledgeable guy, you can't go wrong with him - my vote goes to Splash Host ;)

Splashhost is the choice for support and Alan. ;)

Alan is very handy and does faboulus support, and splash host services and servers are great. He gets my vote.

It appears to be a very strong majority for SplashHost - does anyone have any experience of PixelSeven?

Alan - does your CPanel look like this one (http://pixelseven.com:2082/frontend/demo/index.html) ?

Willard.

I'm with pixelseven right now and the server is fast, the speed is good, BUT pixelseven seems to be fairly new in the biz. I used to be a splashhost customer and I must say, Alan is a good guy and the service is good. I went with pixelseven as my backup account 'cos it's cheap.... and good so far. I've dealt with sean before (he probably didn't remember) and he definetely is comparable to Alan in willingness to please... however as I said pixelseven is a bit newer....

just my 2 c.

You have the default cpanel and also the deoskin.com panels which looks great.

You can even personalize/create your own. It's great from this and others points of view ! ;)

Hi Everyone,

Well, we have/had our reasons for wanting to sell plans quickly at the begginning. One being to build our client base, so they could do the rest of the work (referrals, etc).

Anyways, we have the latest version of CPanel, in the same case as Splash Host. (It updates automatically, so even if you see the big Cpanel3 icon with splash. it is the latest:))

Finally, yes we are newer in the reseller biz. We have been offering web hosting (shared) off of http://www.idnsys.com for over a year now, and decided to take it a step further.

Sean

Thanks Sean for the input; can I just check...
It is true that there are 11 Reseller accounts per server ?
Splash apparently hold quite a few more per server.

(It's a very low number really, or is it?)

Originally posted by willard
Thanks Sean for the input; can I just check...
It is true that there are 11 Reseller accounts per server ?
Splash apparently hold quite a few more per server.

(It's a very low number really, or is it?)

Yes it is true:-) One server has 14 resellers, but that server has 4 custom plans on it (smaller ones).

With only 11-12 resellers, the server is ALWAYS fast, and less chance of a spammer, etc. We plan on keeping it this way too :)

Sean

Well unfortunately I chose to go with splashhosts and found them very troublesome.

In the week I was with them they had a major server outage, and then a permissions problem and a few others.

From the look of it in their forums the owner doenst seem to know much about his servers and can be very rude at times.

In fact I dont thing Daniel at Donhost was ever as rude as he was.

Jut a bad experience here for me, but may be better for others that dont know servers and hosting.

My experience with Splashhost is very good, Alan offers good support.

k9brian was trying to send 30,000 e-mails and he got very mad when i suspended the account that was sending them.

Originally posted by SplashHost.com
k9brian was trying to send 30,000 e-mails and he got very mad when i suspended the account that was sending them.
:D :eek: BUT THEY WERE ALL OPT-IN DAMNIT!!!! :eek: :D

I think Alan did right in this situation. Regardless if it was optin or not, sending 30k emails from a webhosting server is ridiculous.

I have heard nothing but good things with Splash host and I would recommend them.

Yes agreed. It's ok if it's your own box but when you're on shared hosting, you have to be respectful of the other tenants in the building. :)

Ive been getting some very nice e-mails from these guys


Hey ****head;
That is down right wrong what you did to NINN. Where the **** did you learn about computers? I'd watch myself if I were you, You have pissed off a bunch of people and it wouldn't surprise me if some of them tried to hunt you down and put you six feet under or make you eat from a straw for the rest of your life. And also I hope you have some good antivirus software cause your gonna need it *******.



A fine example of what happens when morons are in charge, Do you have any
clue what your doing ?? doesn't sound like you do !

Pretty bad when costumers know more then you do...aint it ?

I'll what kind of positive promotion I can do for your cheeseball
operation..makes my laugh though !


Ohh, im so scared :laugh:

Anyone know what a costumer is? :D

Ignore them Alan, you would have thought they had far better things to do than make empty threats.

Don't they provide costumes ? :D

Originally posted by SplashHost.com
k9brian was trying to send 30,000 e-mails and he got very mad when i suspended the account that was sending them.

30,000 is ridiculous...no, beyond ridiculous. I have to agree with Alan, as he made a good call.

BUT THEY WERE ALL OPT-IN DAMNIT!!!!

I'm glad/sad? to hear I am not the only one that hears this as the excuse to send those special messages which fill my mailbox. I'll bet those email had the old "This is not spam, but is in full compliance with blah, blah, blah" quote.

If it looks like a duck, walks like a duck, swims like a duck....and there's 30,000 of them....that's a whole lotta duck!;)

-Lamar

Im using pixelseven.com and they have great support,And better deals,my vote goes to pixelseven.com

Well since one isnt allowed to provide their own opinion here about some one geesh....

Alan was very rude to us period I dont care what the situation is you dont be rude to people.

Second I can guarantee he is way off on his numbers.... We haven never sent 30,000 Emails from our web site, and I mean never. WE dont even have that many subscribers to our police notification service. Man I sure wish we did then I wouldnt have to go with a small little service package like splashhosts now would I.

Exagerations to cover ones A$$ is unaceptable just as being rude to others.

We are happy though with the decisions made since we now run on a faster server that is more reliable and that we wont have to worry about technical mistakes and such.

And I suggest to everyone that when there are forums and people that ask for suggestions that you dont go trying to cut it down. makes it look like suggestions are not welcome.

One reason I avoid these forums for the most part.

There were e-mails addressed to a total of 30,000 people, there were about 60 each addressed to around 500 or so people. I dont suspend sites without good reason.

Originally posted by SplashHost.com
There were e-mails addressed to a total of 30,000 people, there were about 60 each addressed to around 500 or so people. I dont suspend sites without good reason.

I'm in the same boat as you.. Sites arent suspended unless its a good reason... You have to have strict policies about this kind of stuff... If you loose one unhappy client, you have every other client who will be happier knowing there is less strain on the server.

Sean

Alan is a great guy, great host, and a great support kind of a guy. I know his AIM, I know his ICQ, I know his phone number, I can email his mobile phone, he has web-based chat, a helpdesk, message boards, and even email! What gets better than that? Heck, my next step is to fly to his house someday . . .

With all the different sorts of ways to contact him he sure does provide fantastic support. He must have a lot of resellers he helps out and I know I sure love his support even though he is probably supporting me and a thousand others at the same time.

I don't ever see Alan being rude, he's just one of us and I assume he puts one leg on at a time just like us :confused:

The K9Brian (aka. Rescue) is a bit of a different customer. I wondered about him when he asked questions before he signed up with Alan and then as he posted off the wall posts after he was suspended. It's one thing to be in the wrong doing and get your account suspended, but to go back and harass the host?

Alan, you do a great job, we love you for it, don't take any of that crap personally!

Thanks!

I hate seen this kind of comportament. K9Brian/Rescue is unaware that he might be a very bad customer for others. BTW Alan should post his real name for others info.

I second ClineCOM and others on positive opinions about Alan and he was not rude ever.

I hope his services and their quality last and grows.

;)

Originally posted by k9brian


We are happy though with the decisions made since we now run on a faster server that is more reliable and that we wont have to worry about technical mistakes and such.



404 error for me...looks like hes on the move again! All hosts beware!

Simon

SimonMc

Yes on the move again back to dedicated servers.....
Something that most of you in this thread including Alan is unaware of I have been running a hosting business for 2 years on dedicated servers and know how my sites run and operate.

I Personally just didnt care for Alans rudeness and threghts when I tried to point out an error. I am entitlted to an opinion and thats all there is to it.

I wanted to originally go with Alans services because I was returning to field work and didnt have the time to manage a server, which unfortunately is a lot more saner since I know how to configure the server to handle what I work with.

Thats all there is to it. As far as my users Emailing Alan I just said our host splashosts suspended a site with inacurate information and was rude about it... cant help it if they get pissed and start looking up his DMV Info to hunt him down LOL....

Anyways I wont be returning to this thread so bash away... and Ill take it with a hilarious laugh like usual.

Take care.....

Some stuff in life just doesn't seem to make sense.

This whole ordeal might be one of them. :eek:

It's not all worth getting flamed up about. I guess there's the up and downs to everything . . .

Originally posted by SplashHost.com
k9brian was trying to send 30,000 e-mails and he got very mad when i suspended the account that was sending them.


Oh, Alan don't you think it can be an opt-in list ? :D

I have a programming site for more than 2 years and we have only about 1000 subscribers.

And something else, I think sean is friendly too but Alsn's servers are located in NAC and another high quality Datacenter. Bandwidth prices in DV2 are very cheaper than that Alan provides so it if someone needs more bandwidth quality, then Splash can be the choice but if you need cheaper bandwidth you may go with Sean.

And something else as I know all servers in splash are Double PIIIs but single at Pixel. So you can not compare number of resellers on a server in that way.

Mac

Since we are still on the topic with pixelseven and sh . . .

I think it's good that Alan is creative with his pages. If you look at PixelSeven with what Sean has out there and then look at the website of the company he gets his server from, you will notice the text is the exact same.

Compare http://www.idnsys.com/ with pixelseven, doesn't it sound tooo similar? In fact, word for word?

This is dated April 3rd, in case one of the sites change.

clineCOM,

I think if you read Seans post in regards to him being new he states:
Finally, yes we are newer in the reseller biz. We have been offering web hosting (shared) off of http://www.idnsys.com for over a year now, and decided to take it a step further.
So he says (I think) that he is idnsys, this is not where he gets his servers from I think he is a DV2 reseller.

I've been with Splash for a few months with no problems.

The datacenter i'm hosted at has been pretty good.

Alan is a good guy. Polite and quick to respond to issues and questions.


Pixelseven looks good, cept for the fact the site currently looks half built. That's a worry.

As a pixelseven.com customer i would have to say this : If you are a newbie then pixelseven.com isnt the place for you,because its generaly not a begginers scene.If you are impatient then pixelseven.com is not youre scene because it general can take a week or two to have a reseller account setup! But if you are in for a good deal,friendly support and know what youre doing then i suggest you have a look at pixelseven.com

Pattox

Originally posted by sarmadys



Oh, Alan don't you think it can be an opt-in list ? :D

I have a programming site for more than 2 years and we have only about 1000 subscribers.

And something else, I think sean is friendly too but Alsn's servers are located in NAC and another high quality Datacenter. Bandwidth prices in DV2 are very cheaper than that Alan provides so it if someone needs more bandwidth quality, then Splash can be the choice but if you need cheaper bandwidth you may go with Sean.

And something else as I know all servers in splash are Double PIIIs but single at Pixel. So you can not compare number of resellers on a server in that way.

Mac

Sean owns that site or built it,he is an honest guy and is freindly and is obviously not trying to grab anyone by the balls.

pattox

Originally posted by pattox


Sean owns that site or built it,he is an honest guy and is freindly and is obviously not trying to grab anyone by the balls.

pattox

Did I say that?

I just replied the message which compared number of resellers per server. And yes I have spoken with sean both on ICQ and here and he is a very friendly person.

I have posted some technical points nothing else.

Mac

Been with splashhost for about 3 months and I have found Alan to be extremely helpful.

Submitted about 5 help requests in the 3 months I have been with Alan and only one has taken longer than 15 minutes for a reply. Mind you it was about 2am UK time when submitted. So, probably should let him off :D

The whole package has been fine!

Phil

Originally posted by sarmadys


Did I say that?

I just replied the message which compared number of resellers per server. And yes I have spoken with sean both on ICQ and here and he is a very friendly person.

I have posted some technical points nothing else.

Mac

I disagree,I think you did :D

Originally posted by pattox


I disagree,I think you did :D

Last comment. If you mean below statement

I have a programming site for more than 2 years and we have only about 1000 subscribers.

This was about the person claimed to be a spammer not sean. In fact I have replied to two separate messages.

And something else I do not have an account with splashhost. As I told before I have no reason to critisize of sean or someone else. For your info, I may signup with sean because I need some high bandwidth (cheaper bandwidth) accounts.

I am a technical person administrating more than 20 huge servers in a Bank (including 10 Proliant ML-750 with 8 CPUs each) and I have been a developper for more than 12 years.

Mac