Kimmikat
06-27-2005, 01:34 AM
Here's one. I have one of my domains that is connected to my mboard stop working this morning. Before I thought of lodging a ticket to my host, my co-admin mentioned to go into Godaddy's CP and re-enter the server information. Upon doing that the domain worked for a few hours, it stopped again. Has anyone had a simular experience?
My co-admin went into the website's CP and checked the settings, but found everything ok.
dsotmoon
06-27-2005, 08:51 AM
in 3 years with one domain there i have never had that happen (knock on wood)
dollar
06-27-2005, 08:55 AM
I have bene with GoDaddy for 3-4 years now without one incident enither =/ I'd send in a ticket.
Kimmikat
06-27-2005, 11:32 AM
Thsnks.
I did lodge a ticket to GoDaddy customer service... And waiting...
tiggee
06-27-2005, 01:54 PM
Your name servers were not linked to your domain anymore?
What TLD was your domain?
We see this happen to our users about once a day (not from GoDaddy). All of a sudden the TLD name servers have zero knowledge of their domains. So they have to go into their registrar and redelegate their name servers.
Very strange behavior indeed.
We usually believe it is because of a violation with the registrar's TOS or the domain expired. But obviously this is not your case here or you wouldn't have posted the thread. ;)
Kimmikat
06-27-2005, 06:12 PM
I lodged a ticket with the host. I actually did that a couple of hours ago, but since it's middle of the night where the helpdesk is at, it'll probably get looked at when a staff logs onto the desk.
DamonF
06-27-2005, 06:15 PM
Yeah, they probably wont get back to you until its daytime there lol.
Kimmikat
06-27-2005, 06:44 PM
Update:
Found out the host made a change to the server that caused the problem. Since the host was purchased by another company, a previously free service became a paid service. Time to move.