I have heard a lot of good things about VO. However before signing up I have a few questions. Some of which will be simple to bear with me :-).

The main query I have is how it works. I believe I am correct in thinking that it works like this:

(1) I must sign up for a Virtual Hosting account for min $16 a month
(2) Then I pay $10 for the reseller account upgrade
(3) After that I still only pay $16 a month - no other fees
(4) I only pay for the accounts I sell. So unlike MC HOST etc I am not wasting money if I do not sell any accounts.

Is this correct or have I missed something?.

Secondly what are the +/- of VO.


Thanks for your help

Originally posted by UktopHost
Secondly what are the +/- of VO.
This may be answered on the forum, the other questions should be emailed directly to the provider.

Venturesonline has a customer forum at voinfo.net, most of your questions can probably be answered there.

I have three websites hosted with them since November, 2001.
The uptime has been good and support has been very fast on the few occasions that I had to submit a support ticket. My server was down last Saturday at 7am and I sent a support ticket and sent a message via the emergency pager, and it was back up within 15 or 20 minutes.

You will not waste money but you will pay $16.95 each month for your main account.

If you are going to host small sites you may find a reseller account with something arround 500M space and 3-5G Transfer with unlimmited domains for $20.

VO is better for high transfer sites.

Mac

Thats pretty close to it uktophost.

You get an account, upgrade to reseller and get a reseller cpanel which you use for creating resold accounts which are induvidual accounts on their servers, they charge you reseller rate for your resold accounts p/m and then you bill and support your customer.

I have a site with VO that has been with them for over a year now and I remain 100% happy with their service. Uptime, support, etc. are all more than I could want.

I'm in the UK and hosting in america you might worry about support response times normally but any hour of any day you can expect a speedy response.

Email them with all your questions, thats what I did before I went with them. I would always do this sussing out a host now anyway, response is usually a good measure of the company.

Hi Cyberpunk

Thanks for your message it really assured us about VO. I E-Mailed them last night at 11PM UK Time and had a reply in my inbox at 9am.

Once again many thanks for taking the time to help me out.


Best Wishes

David

Uktophost

If you use their helpdesk you will get your answer within 1-3 hours (Max)

Mac

Glad to be of some little help.

I should have thought to mention about their helpdesk too :o

:blush: I wrote back ~2.5 hours later... I am embarrassed it wasn't sooner. I try to hit all our sales e-mails under 2 hours or (preferably, much) less. My fastest is 8 minutes.

(Which is pretty good, because I am a motor-mouth!) ;)

:D Karin

Originally posted by baileysemt123
:blush: I wrote back ~2.5 hours later... I am embarrassed it wasn't sooner. I try to hit all our sales e-mails under 2 hours or (preferably, much) less. My fastest is 8 minutes.

(Which is pretty good, because I am a motor-mouth!) ;)

:D Karin

Karin, Greetings

Would you please use your power to tell them to start bulk reselling (Ex. 1G space, 10G Transfer, 40 Domains) ?

I have asked this from Paul and others but they say not yet!

Mac

Power... LOL :D I have the Gift to Gab but that's as far as it goes. :D Don't worry, VO's well aware that this is a much-wanted item. While I don't know any specifics, I must reference the VO announcement under their Dedicated Section:

We plan to take this time to finish many of these projects and to complete our new product development for rollout in June.

:cool:

:D Karin