My experience with this company has been nothing but negative. I saw the host listed on the forums at anandtech, with a couple of positive experiences, so I figured - what the hell?

I signed up for an account on 3/19.

My credit card was then billed...3/19.

In my past experience with web hosts, a confirmation e-mail is usually sent immediately after you sign up... I still haven't received one today (3/25).

So I sent e-mails asking for my account information...here it is a week later, and I still haven't received anything. I visited the "support" chat room linked on the home page, and when I told them my account hadn't been activated they told me they were busy with new customers, then accused me of telling lies, asked me for my order info, then told me my account was now "on the bottom of the pile" for accounts to be activated.

I can't believe the way they treat their customers...stay FAR, FAR away from this company.

Edit: (3/29) Thankfully, I have (finally!) received a response to my request for a refund. I'd advise anyone looking at Cyberwings to make sure they know what they're getting into.

wow that sucks.....if I'm covered up with customers I just stay a few hours later to catch up....it only takes about 10mins to activate a new account by hand anyway. Stop payment and tell them where to stick it :D

http://hostsearch.com/showcomment.asp?companycode=2916

They seem to do well at HostSearch. However, with any reviews, who knows how true they are.

Got this today when I signed up one of my clients a week ago :

"We apologize for the delay in getting your account setup. We have had a rash of SPAMMING incidents lately as well as having been very busy working on our expansion into the new data center in Portland, Maine. We will be extending your hosting plan from 12 months to 14 months from original date of order to give you a bit of time compensation for this delay. Again, thanks for choosing Cyberwings and we apologize for the delay. It's not normal for us to have such a long delay in account creations, honest! :-)"

Justin,

Has your client received their account yet?

Apparently no-one who has signed up for a new account has received it...and keeps getting a "we're busy with new customers" response.

Low prices...large influx of customers - no e-mail responses or accounts being set up. This is starting to look like a scam to me.

Not really. I mean, what do you expect for a couple dozen dollars a year? I signed up on 03/06 and got a confirmation e-mail on 03/14. I was as impatient as you, but you gotta keep the "you get what you pay for" mindset.

It also doesn't help that they've been offering accounts for 50% off to current customers the past couple of weeks :D

I just signed up for them this morning. I think they are a great service. I am a little impaitent to get going, but it gives me time to really give more thought into my website design! I also signed up for a domain at namecheap.com. I do have to say that when I had questions about my account, the people in the IRC chatroom were very helpful. I just hope they don't experience too much growing pains and slow down any more. One service I use for music has grown so fast that they slowed down to a crawl, thankfully they fixed that problem.

I personally think Cyberwings is the best deal going!

C-YA!

I was thinking about a dedicated with them, but this latest tactic of their makes me very nervous. If they swamp themselves with $3 accounts, how can they have the support bandwidth when I need something from them right now?

Anyone have any experience with their dedicated servers and the recent support problems?

-t

Hi All,

You seem to have paid up and peeved at the delay in set up. I as a host had a completely opposite & funny experience.

One customer writing from a hotmail address asked for a 30mb plan and 2 anonymous nameservers.. when I sent him the price he was bent upon paying for a year upfront [72$]

I got a little suspicious and then told him to send me the domain name, I will set up the account and then he can pay after a few days and he sent me hisdomainname.com registered by godaddy.

When I set up his account he uploaded in no time and found that he was selling fake driving licences online [calling them novelties and forbidding buyers to use them illegally!]

I immediately suspended the account and asked him to find another host.. he came back saying that it is perfectly legal and that he has a lawyer who has certified it is legal and all that - when I asked him for his billing address and his lawyers contact info he vanished into thin air!!

I think it would be sane & wise for a host and client to mail each other a few times or have a chat session and set mutual expectations upfront - the time invested in knowing your host and explaining your expectations can save a lot of frustration and unpleasant surprises

I have found that many customers approach a host with part apprehension and part hesitancy and are very reticent about what they want; basically there are 10 good, human, caring hosts out there for every 1 scam host. [I am not saying anything about cyberwings here - I dont know them and I have heard many good things about them in the reseller forums too]

Infact I am thinking of doing away with my online sign up page and give the URL for sign up only after a communication with the customer

And the other thing that, you get what you pay for doesn't really apply literally.. It's a question of how the host is organized in terms of overheads and also his profit expectations. 400$/mo is a very good income in countries like India or Pakistan -moreover prices of bandwidth and servers are dropping steeply so it is bound to percolate to the end user.

Sorry for the long post but I suppose you get the drift behind what I am saying

Cheers
Balaji

Originally posted by Lain
Not really. I mean, what do you expect for a couple dozen dollars a year? I signed up on 03/06 and got a confirmation e-mail on 03/14. I was as impatient as you, but you gotta keep the "you get what you pay for" mindset.

That's absolutely not so. Any company who takes eight days to send out a confirmation email is not deserving of your business.

Based on what I've read here, I'd cancel and go somewhere else. There are too many other high-quality affordable hosts out there who will not only be responsive, but have you up and running the same day, to have to put up with that type of "service".

-Bob

Ill just add my 2 cents here..

I have accounts with VenturesOnline, AffordableHost, ValuableHost, and CyberWings.

Cyberwings takes by far the longest to get set up, but every time I submit a support ticket it is answered within 6 hours.

I too dont understand why they dont stop the special and set up the accounts they have, but that didnt stop me from buying 5 accounts. I surely got my $15 worth, and really cant find a reason to complain. If you need your account set up urgently, send in a support ticket.

Originally posted by Lain
Not really. I mean, what do you expect for a couple dozen dollars a year? I signed up on 03/06 and got a confirmation e-mail on 03/14. I was as impatient as you, but you gotta keep the "you get what you pay for" mindset.

It also doesn't help that they've been offering accounts for 50% off to current customers the past couple of weeks :D

Am I impatient? Yes. Probably. I could go elsewhere to any other number of hosts and get my account almost immediately.

What I'm more pissed off with here is:

1) They could at least acknowledge to their customers that they're overburdened and won't be setting up their accounts anytime soon. If it's going to be 2 weeks, they should BE UP FRONT WITH IT.

2) Just the general attitude I got from the people that work there.

If "you get what you pay for" is the rule, then Cyberwings should be giving their accounts away for FREE. Because even this level of "service" isn't worth paying for.

Try using aim and im'ing Cwings2001 he is mabey on once in a lifetime lol... jk i cacth him sometimes but you might be able to get ahold of the "owner" easier like that give it a try :stickout

It says on the sign-up page when signing up for accounts, if signed up on so-and-so day, it will be set up on so-and-so day. I think they need to change that timetable though. I bought an account on a Thursday and I definitely did not get my account set up on a Monday. I'm sorry that you're having problems and hopefully they'll be resolved soon. If not, you can always do a chargeback and take your business elsewhere.

My Goodness My Goodness.

Anybody who signs up for anything should read what they are signing up for, on the Hosting page at Cyberwings it does indicate a delay in signup's. and you can check where you are at in there support forum!

They are currently in half price sale mode and are getting a huge influx of customers, so sure they are working flat out already, you only need to ask in the support forum and they confirm this.

as for your comment that you were put at the bottom of the list, that would a gross over exageration. I sit on there idle all the time and never saw any such statement.

I don't work for cyberwings, I'm a reseller and have had nothing but good things to report about them. But when I see such crap written all I can think is that cyberwings must be making there competition very concerned.

Originally posted by Thornhill
1) They could at least acknowledge to their customers that they're overburdened and won't be setting up their accounts anytime soon. If it's going to be 2 weeks, they should BE UP FRONT WITH IT.

2) Just the general attitude I got from the people that work there.

Ok. I think I have to disagree with you on the first point - everyone who has come in the room has been told why accounts are late setting up, and no-one has ever been told different.

If you let me know what nick you used in the IRC room, I could no doubt find the log and check what was said to you :-)

But it has already been widely acknowledged that the signups are behind - mainly due to the fact that the sales have gone so well, and people have had things to deal with in the Real Life™

I think they are being more than fair by offering some kind of compensation - something is better than nothing, surely? I think 14 months for 12 is more than adequate, (excuse spelling, its late ;)) especially when you do consider the price.

As for the general attitude - you IRC name didnt happen to be chem6, did you?

I think others would be interested to see his attitude, and why people reacted badly to him in the room (Note: People, not [just]staff...) - and hes the only person I can think of....

I've been to the IRC room twice now, and I must say people have been very helpful. I am an understanding guy, and I realize there's a big sale going on and that it might take a while for my account to go throuh. I guess in this world of "needed it yesterday", we forget that things don't always go as planned. Trust me, I work in retail at an office supply store. I KNOW what happens when the response to something is bigger than anticipated!

The staff at cyberwings has a business to run, but they ALSO have a life! At least they aren't like some hosts that don't give a time frame and leave you hanging for no reason!

I urge everyone who is a prospective suscriber or current to go to cyberwings IRC room and just observe what people are saying in there. You don't have to say anything. Just watching the discussions will enlighten you!

Remember:

THINK!

Originally posted by zarth
My Goodness My Goodness.

Anybody who signs up for anything should read what they are signing up for, on the Hosting page at Cyberwings it does indicate a delay in signup's. and you can check where you are at in there support forum!

I haven't been able to find in the support forums where I am in the to-be-registered accounts. I have looked pretty much everywhere. Maybe I am looking for the wrong thing???

Originally posted by smidwap


I haven't been able to find in the support forums where I am in the to-be-registered accounts. I have looked pretty much everywhere. Maybe I am looking for the wrong thing???

Sorry Smidwap, my mistake, I meant the support chat room.

I am pleased with cyberwings. It took them almost 7 days to setup my account but they did reply to my support tickets. They are just very swamped with the increasing accounts do to their awsome deal they have going. Just be patient and you will reap the benefits.


Jason

A few things ...

1) I have a Cyberwings reseller account and have been with them since the beginning. It is not a scam as some have suggested.

2) They are a few guys getting a hosting company off the ground. It's actually been fun and humorous watching them feel their way through business.

3) Shawn is a top notch guy who is extremely honest. Sometimes that honesty comes off as arrogance or bad customer service, but he is always very truthful about what is going on.

4) Cyberwings' performance from a reliability standpoint has been perfect. I have never noticed a site down. All maintenance is announced before it happens.

5) With a small staff an issue like the spamming event requires everyone to focus on that. As a customer I knew Cyberwings was just starting and that I would expect that.

6) It's cool doing business with someone in Maine.

:-)

We have been *overwhelmed* with orders in the past month. There is no way around saying that. I am personally adding more staff REGULARLY to help compensate for the new account overload.

We are a very legitimate, above board company. For those who have NOT been able to wait for their account, we do offer them a refund and send them on their way, no questions asked. For those who ARE willing to wait a bit for their account, we are one of the best and most reliable services around.

With our new data center, over 3,000 accounts ordered in 45 days, 2 new support staff, and expansion galore, of course some things are going to fall through the cracks here and there. I will not deny that, but we will always do the best we can to make sure we right whatever is wrong.

*I* am travelling right now and have NOT been able to spend my usual 12-18 hours per day online in the business with my other guys, but the other CW Staff are doing just fine in keeping things moving forward while I am travelling. Please do not JUDGE Cyberwings until you have tried us.

I cannot write much now, but please know that I am still around, helping with the business, and will be back on board with the rest of the staff shortly when my trip is over. We've got some exciting things coming up.

Shawn

Hi, i have been around on CW for a while. I think it is without a doubt the best host that i have been to. I purposefully just signed up here to tell you guys that it great.

I just hang aroudn the irc chat to help people out. Although they have had a lil trouble with new signups i can see the new staff that shawn brings in all the time.

They have created tons of accts in a very short amount of time. He suspended new accts for a while to get caught up and now that they are getting closer he opened them up again.


PS: I hope i didnt come off as some bot or cw staffer or shill trying to sell u on cw. Just like them a lot

I am a customer of Cyberwings and am 100% happy with the
service and support.

Having to wait perhaps a week to get an account set up may seem
like a hassle to newbies, but in the real world is no drama.

What IS important is fast support. I have recieved very fast
support with anything I have needed to know or have them change. The support is also always friendly and courteous.

I noticed the negative comments seem to be coming from people
who are NOT customers of Cyberwings. A quick scan of comments
by actual customers paints a more clear picture.

To see this excellent start up company slandered here is outrageous.


GoToAndPlay

I signed up with cyberwings on 3/19. My credit card was billed on 3/19. My account was set up on 3/22. I am more than merely satisfied with Cyberwings, I'm delighted.

I am often in the help chat. Occasionally someone comes in who is raging because "should" doesn't mean "will." The account setup schedule says the accounts "should" be set up within 3 days; it does not say the accounts "will" be set up within 3 days.

Cyberwings support staff have been great; contrary to some of the whiners who have posted here, the response time is significantly shorter than at any other host at which I have been a customer.

And the price is significantly less, too.

It's true that cyberwings is experiencing a backlog of orders. It's also true that they've hired extra people to help process those orders. And they do not promise that an account WILL be set up in 3 business days.

Blessings,
apacapacas

I have to admit that I'm intrigued by Cyberwings' business model. It's not too many places where you can find hosting with 6 Gigs of transfer, unlimitted POP accounts, and some MySQL's included for the very reasonable price of 17.5 cents/month. That breaks down to 2.9 cents per Gig of transfer per month. How do they do it? Enjoy it while it lasts. :)

Cyberwings,

It looks like a few of your customers are signing up in WHT just to give a thumbs up to you...

.. so you really must be providing good support.

Cheers
Balaji

Greggish:

There's a remote possibility that it isn't necessary to charge as much for space and bandwidth as other hosts are charging and still make a reasonable profit.... isn't there?

And... just to make things a bit more interesting.... Shawn started the 50% off sale on hosting accounts (but not reseller accounts) again this morning!

Blessings,
A Pacapacas

This is junk. I have tried to contact CyberWings for three days to get my account canceled (which btw, hasn't been setup for 2 1/2 weeks now). They haven't responded yet. Does anyone know how to get in direct contact to them to get it cancelled??? I was billed 2+ weeks ago, and my account hasn't been setup. PLEASE HELP!!

The plans that are older than 10 days and have not been activated are for the most part "problem" accounts. This means that some bit of information provided on the application was incorrect or missing. I learned this by visiting the Cyberwings help chat.

There are a couple of things you can do to contact Cyberwings.

1. If you have a domain that is greater than 10+ days old and has NOT been setup yet, please see this thread: http://forums.cyberwings.com/showthread.php?threadid=943 in the Cyberwings support Forum.

2. Send an email to sales@cyberwings.com containing all the information requested in the forum message.

3. Visit the help chat. If you're lucky, the CEO himself will be there and will be happy to interact with you to resolve your problem. The chat can be reached through the site's home page (if you want to use the website javachat) or via IRC server backpack.webmaster.com Port 7000 #cyberwings

Blessings,
A Pacapacas
http://www.apacapacas.com
http://www.alpacatrades.com
http://www.grandmas-house.net

I do not work for cyberwings - I'm just an innocent bystander.

Originally posted by apacapacas
The plans that are older than 10 days and have not been activated are for the most part "problem" accounts. This means that some bit of information provided on the application was incorrect or missing. I learned this by visiting the Cyberwings help chat.

If an order is incomplete, then the host must chase it up relentlessly until they have all the info they need to process that order. For example, some clients don't think they need to provide the domain name yet.

We'll refund an order that remains incomplete after a few days, if we're not getting any response from the client.

Cheers

Gary

Originally posted by greggish
I have to admit that I'm intrigued by Cyberwings' business model. It's not too many places where you can find hosting with 6 Gigs of transfer, unlimitted POP accounts, and some MySQL's included for the very reasonable price of 17.5 cents/month. That breaks down to 2.9 cents per Gig of transfer per month. How do they do it? Enjoy it while it lasts. :)

Hum... Maybe if you lose money on each account, You can make it up in volume?

Must be that "new math" stuff, I never was any good at that!

:eek::eek: Let's see -1 Plus -1 Equals 2 ?? Dat sound about right?

Originally posted by greggish
I have to admit that I'm intrigued by Cyberwings' business model. It's not too many places where you can find hosting with 6 Gigs of transfer, unlimitted POP accounts, and some MySQL's included for the very reasonable price of 17.5 cents/month. That breaks down to 2.9 cents per Gig of transfer per month. How do they do it? Enjoy it while it lasts. :)

<clip>

Darn MySQL Errors on WHT caused me to enter a duplicate message !!

My mom had her account on Cyberwings. She was a beginner to this web stuff, was upfront with them about it, too. She'd asked a couple questions regarding forum software, and Shawn W. (the owner) got real nasty. I guess they were all nicey-nice at first, then they got real pissy - I saw some of the emails and they weren't nice. Telling her she doesn't know what she's doing (well, she didn't!), and that they weren't there to teach her how to program (that's not what she asked), and on and on. Anyway, just beware; don't piss them off by asking any "beginner "questions and you should be ok.

BTW, I think the reason the accounts are backing up is because Shawn W. went on vacation again... Does anyone know for sure - is that just a one-man operation?

I've been using Cyberwings since November. Uptime of my acount is so far over 99%.
Service in the past has been very good and REALLY fast.
The last few weeks they seem to be very busy and its true that the support right now is not very good. Maybe it will impove again, maybe not.

Personally, I will never blame Cyberwings if they can't answer a "how-to" question. I paid $5 for the whole year !!!!
if they just keep my account up and running at a good speed and good uptime for the whole 12 months I would be SUPER HAPPY. Anything else like fast customer support is of course welcomed, but I do not demand it.

Shawn isn't on vacation... he's traveling the US looking for sites to establish another data center or two or four.

Cyberwings isn't a one-man operation. DJ, Geek4Rent, Parx, and Omega, in addition to Shawn, work for Cyberwings. And for all I know, there may be others behind the scenes.

Cyberwings isn't in the business of providing "beginner" support. There are free webhosts who have pagebuilding wizards and other utilities for beginners, while Cyberwings does not. Shawn is charging such ridiculously low prices that it's absurd to ask him to provide support that is more appropriately available elsewhere.

It is to be regretted if you and/or your mom felt that Shawn was being "pissy." It is to be regretted if Shawn actually was "pissy" instead of being merely terse.

But where else will you get 98% uptime, super low prices for both space and bandwidth, and a CEO who stops by the chatroom on a regular basis to help with support questions?

Blessings,
A Pacapacas

Cyberwings isn't a one-man operation. DJ, Geek4Rent, Parx, and Omega, in addition to Shawn, work for Cyberwings.

Are we talking web hosting or a warez group?

Next thing you know there'll be "greetz to all mah budz" in the new user emails :D

Originally posted by apacapacas

But where else will you get 98% uptime, super low prices for both space and bandwidth, and a CEO who stops by the chatroom on a regular basis to help with support questions?


I have to agree with this.

Actually, I just ended about a 3 day email conversation with Shawn on getting a refund. My account had just been setup after 3+ weeks, but I had moved on to other stuff and needed a refund. I was told to email him and I did, and I recieved a reply promptly. It took some discussing to cancel it and get a refund, but I finally did! Shawn is great.

Originally posted by apacapacas
There's a remote possibility that it isn't necessary to charge as much for space and bandwidth as other hosts are charging and still make a reasonable profit.... isn't there?

Sure there is. Alabanza charges $10 a gig after all, so they're well into the black in that regard. There is a point of no return though at the other end and I think the thing most of us are thinking, is now they can play the numbers that hard. Great deal for consumers I agree with pricing that low, but it's pretty obvious to all, it's loss leading at it's finest. At some point there's going to have to be a shift in focus on their part.

Profit? 3000 accounts at that price in their own datacenter? No profit there I'm afraid. They are building business fast though which I presume is their aim right now.

I think most people critical of their business model (and I'll admit, I'm one of them), is that it's a house of cards approach. They're walking a very fine line between pulling of their end goal (whatever that may be), and having it all go down around them. Sometimes risk taking pays off and all the power to them if they do. I personally find a slow and steady approach to business using sound business models and practical pricing methods - ie. staying in the black - to be better both for us, and our consumers.

It was posted elsewhere that people might be scared of their business model. Not scared... it's something we'd never even consider. Maybe it's something that just isn't able to be understood.

Greg Moore

Here's a quote from their site:

"As of May 1st, 2002, Cyberwings.com will be terminating sales of our regular hosting account Plans 1-10. Instead of Cyberwings concentrating on lower cost hosting accounts, we are going to be focusing on RESELLER ACCOUNTS primarily. Cyberwings will be supporting our resellers and helping them grow THEIR businesses. "

There are what... half a dozen people in here snivelling about how bad Cyberwings is... but Cyberwings has over 5000 hosted accounts and over 200 reseller accounts... where are all the other people who signed up? Why are they not complaining, if cyberwings is so bad?

Blessings,
Apacapacas
I do not work for Cyberwings... I 'm an innocent bystander.

Cyberwings,

It looks like a few of your customers are signing up in WHT just to give a thumbs up to you...

.. so you really must be providing good support.

Cheers
Balaji


Yes Balaji, they provide great service and great support! Some of these accounts seem too outrageous to be true. Like, for example, Shawn being "pissy". I've been with Cyberwings since Oct. '00 and have got to know Shawn well enough to not believe that. I'm not necessarily saying the person who said that is misrepresenting their situation, but probably exaggerating their characterization of Shawn. Webhosting is a business that does not require a lot of what Shawn does. This guy is busting his rump! He's no slouch. One time I had him helping me out with something that he didn't have to, and that was past 2am!!! And that was surely at a time when he was busy with his own things to do. Anytime I want to get a hold of Shawn I can. He replies to my emails promptly and politely. Anytime I submit a support ticket it is solved within hours. My goodness, I paid $3.90 for a year of hosting. My last account was also another one that "fell through the cracks". However, I handled it as they suggested and my account was created shortly thereafter. Come on now, these guys will fix "mistakes". I really don't understand all the whining and moaning. I guess if you're not satisfied, go somewhere else and get high prices/crappy support/and wait just as long or longer for set-up........
This pissing & moaning about them is getting very old. Seems to me more and more people find nothing better to do.

Anyone looking for a great affordable host...go with cyberwings. (unless you're crabby and have few other things to do than piss & moan):bawling:

not that you can't post your opinions, but i for one don't buy posts that come from people who just joined WHT and are suddenly telling people how great someone is, exactly who works for their organization, how to get in touch with them, etc., and then keeps saying "i don't work for them!"

:cool:

Well, unfortunately for the point you're trying to make I DON'T work for him. I live in Lincoln, NE and work at an Environmental Science company, LI-COR, as an Electronic technician. And, I think I joined this list a few months ago (I repeat I think I did) for the purpose of defending baseless slander. Do a search and read my past posts.

but i for one don't buy posts that come from people who just joined WHT and are suddenly telling people how great someone is

Well maybe I'd be more believable if I talked a bunch of crap about him. Do you question the crap talk as much as you question my comments? I'll stick up for people I like. And Shawn is one of them!

My comments still stand about communications with Cyberwings and Shawn. On top of my full time job I have a family to take care of and spend time with. I guess my lack of hundreds of posts here should reflect what I value to do with my time. Though I believe I'm morally obligated to set the record straight about Shawn. And when I see or hear of BS about him I'll put my two cents in.

Billy ... you should talk about post counts. :-)

The thing people need to understand about Cyberwings is that you get what you pay for. If you want hand holding and superb support, pay for it. Go to another host and don't trick yourself into thinking you can have it all for a cheap price.

I use Cyberwings for some of my sites. Are they my critical, money making sites? Not at all. I wouldn't expect that they would provide the service I need for my critical sites at the money I am paying them.

Are they reliable? Yes. Are they solid in uptime? Absolutley. How is their support? In the three times I have had to deal with them they have been great. Of course I have needed help more than three times, but most of my answers have been dealt with in the support forums, so I can easily find them by searching.

People need to quit thinking they can get this excellent bandwidth, abundant storage, 7X24 support and more for pennies a day.

Hmmm?

Learning the inner workings of your hosting company shouldn't make you suspect ... it makes you an informed consumer.

With the three hosting companies I am with I know the following details:

How many servers they have.
What pipes they have to the internet.
Where their datacenters are located.
The names of the support people.

After getting burnt my two hosting companies I learned to be a very informed consumer. Which is what adds value to this forum.

Just want to publicly acknowledge the HUGE A$$ I made out of myself. Hindsight is 20/20 and looking back it's easy to see my mistakes in defending cyberwings. In an earlier post I mentioned it being a moral obligation to set the record straight about cyberwings. Well now I've felt the obligation to apologize.....sorry everyone, my instincts were completely wrong. My advice, if it is worth anything now, is to stay away from the whole cyberwings/shawn white mess.

Dourque ,

You are incredibly genuine . Compliments for that .

Had you not brought this old , old , thread back to the surface I would not have read through it and noticed all the still faithfull followers & hangers on in there who are to this day refusing to admit what has happened . Shame on them .

These are grown people who will not admit their shortsightedness and belief in a person who uses virtual deception as a tool to further his own gains .

Once again , well done Dourque .