Hello

Once I had a Plesk installed on my personal server and I have tested most of the features but I have some more questions.

1- Are cgi scripts limitted to cgi-bin directory or we can chmod files to be able to run them everywhere in html directory? (Anyone knows the answer for Ensim too :) )

2- Is a reseller able to have a backup of files of all customers at once (with ftp backup feature added to Plesk 2.5) or every customer must do this from his panel? (I know this is possible in Ensim)

3- are we able to login to a cutstomer's panel without having his password? (To do administration tasks, helping them, doing backups etc) ( What about Ensim Again? :) )


Thank you,
Mac

Mac,

I can help you with a few of your Plesk questions.

1. Cgi scripts can be run in any directory however, you must give permissions to run these cgi scripts. You do this by adding a vhost.conf file in your conf directory and adding the following lines (or something similar):

<Directory /var/www/vhosts/webbloom.com/cgi-bin/>
Options +ExecCGI
</Directory>

3. You can login to Plesk as an administrator and view all of your clients and websites. From here, you can edit all the customers properties and make any changes necessary.

I hope this helps a little,

David Delisle

Hi,

Here are the answers for Ensim:

1. Yes this can be done through a similar action as Plesk. Put some extra info within a .htaccess file and it is considered done

2. As you said it yourself, this can be done with ensim

3. Yes you can login through the webappliance and help a client without haveing to enter their login and password.

Hope this helps.

Regards,

Erik

David and Erik

Thank you for your help.

Regards,
Mac

Mac,

You're welcome. I guess that's what the forums are for.

Regards,

Erik