PaySat.

I don't think that the idea to choose a PaySat as a CC option is good. I did sale on 000.00$(optional) but it uppears like 0.08$ on my account.

1. If PaySat transaction appears like Verified => it does not mean that everything is fine, they might never capture money from the buyer into your account OR they might capture it but to their OWN account.

In general I am waiting for that date when I'll be Elligible for money transfer to my personal account and I've got a bad feeling it might never happen (4 weeks left). BUT, let's hope.

WebMaster

Read Below and try to Understand how they work.
My Orders have not been Capture within more than one week, they said that customers were not real but my customers are regular customers, I have moved them from paypal.
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merchant : Does Status Authorised mean that order is not Complete ?
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** You are now speaking with Sarah Johnson, Customer Service. **
Sarah Johnson : Hello
Sarah Johnson : Can i help you?
merchant : hello
ou?
merchant : Does Status Authorised mean that I can not Ship Order ?
Sarah Johnson : when an order is authorized this means that the credit card issuer has approved the validity of the card and there is enough money to pay
Sarah Johnson : it is prefered that you wait till the order is captured to ship the goods
Sarah Johnson : as we make our verifications and confirmation tests that this order is not a fraudulant order then we capture the order
ou?
merchant : In the past two weeks no orders was Captured, but I did sale, why they are not Captured ?
ou?
merchant : How long it take to Capture ?
Sarah Johnson : If you trust your customers and have a direct contact with them you can ship the order as this stage but it will be on your responsablity
Sarah Johnson : according to the order if the order pass the 3-D secure authentication test it may take 24 hours to capture the order
ou?
merchant : yes, ok, so, why my Account statement is still $0.08 ?
Sarah Johnson : if not , it is considered suspicious order and we send confirmation mails to the buyer
Sarah Johnson : once the reply is received we capture the order
Sarah Johnson : what's your merchant iD to check for you?
ou?
merchant : xxxxxx
ou?
merchant : sorry
ou?
merchant : WRONG
ou?
merchant : xxxxxx
Sarah Johnson : just a second to check for you please
ou?
merchant : ok
Sarah Johnson : you closing balance is 0.83USD as you have only one captured order with this amount
Sarah Johnson : only captured orders appear in your balance sheet
ou?
merchant : ok, I need to know what stage is with all other arders please
ou?
merchant : as I need to know did I loose money by shipping or not
ou?
merchant : AND, my balance is 0.08350 but not 0.8
Sarah Johnson : yes
Sarah Johnson : you already shipped the goods before your orders where captured?
ou?
merchant : yes, as we can not wait for one week after Customer did order
ou?
merchant : yes, I have already shipped orders
ou?
merchant : it looks not very serious if you did not capture order within one week, because our customers are regular customers
Sarah Johnson : you have direct contacts with your customers ?
ou?
merchant : I never contact customers, but I get feedback from them
Sarah Johnson : ok we will
Sarah Johnson : check with the order management team to see why these orders still not captured and we will reply you back as soon as possible
Sarah Johnson : by email
ou?
merchant : I was checking that
ou?
merchant : well, I see
Sarah Johnson : if the orders passed the 3-D secure authentication test we will capture them as soon as possibe
ou?
merchant : CONCLUSION: you can not you do not Capture order or you capture them another way
ou?
merchant : so, it is difficult to trust PaySat as it is alway very hight risk to loose
ou?
merchant : you do not have HELP, describing all above statements
ou?
merchant : and my Account is still empty after one week
Sarah Johnson : we are here to help
Sarah Johnson : and we do all these verifications to protect you fraom fraud and charge backs
ou?
merchant : yes, but we do discuss regular things, you even can not check and tell me why money after sale did not appear in my account
ou?
merchant : result of all these CHECKs: order status unknown
Sarah Johnson : as i replied you only captured orders appear in your balance sheet
ou?
merchant : for a long time
ou?
merchant : yes, I can see that by myself
Sarah Johnson : as capture means we proceeded in the payment process
ou?
merchant : so tell me please why you did not capture all others ?
Sarah Johnson : these orders are suspicious orders ,we send confirmation mails to your buyers and we are waiting for the reply
ou?
merchant : Order ID: xxxxxx, xxxxxx, xxxxxxx
Sarah Johnson : we can't capture them before receiving the reply
ou?
merchant : they were not suspicious

ou?
merchant : ok, nevermind
ou?
merchant : thank you for your assistance
ou?
merchant : have a good day
Sarah Johnson : we are very sorry the delay but our verification process may take time
Sarah Johnson : this is done to protect merchants
ou?
merchant : bye

I went with Paysat 2 months ago. During that time they have taken around $7000 in orders. On 1 June they should have made a payment to my bank but all I got was excuses. Even after they said they would make payment - NOTHING.

This is a supposed to be a company in Norway but I now find they are operating out of Delaware using an agent for their $189 corporation. I wonder if Visa and Mastercard know what sort of operation PaySat is ruuning.

This is beginning to look like a pack of cards that is about to come tumbling down - or maybe it has tumbled already

This is a bad news about paysat.
Better use other processors that have longer business history.

I never liked paysat..

@smurfas: how come you dont like them?

Probably Paysat registered their business and license from Visa and Master in Delaware, but they operate their business from Norway, I think.

The real name of PaySat is PaySat.com Inc. , Inc form of business in Norway does not exist.

Try to understand what I am saying "Probably Paysat registered their business and license from Visa and Master in Delaware" but operate from Norway.:cool:

hi

i think paysat not very professional in CC .