I stumbled across this site last night. It may help some of you that are as clueless as I am about finding a web host.

http://www.forumhosts.com/hosts.htm

They offer a good bit of info all in one place and they even mention this forum as a good resource.

It helped me. Maybe it will help others, too :)

har har

Better Business Bureau at Fort Worth
1612 Summit Ave., Suite 260
Fort Worth, TX 76102-5978

BBB Reliability Report

*****
1851 CENTRAL DR #110
BEDFORD, TX 76021

Principal: JAMES WARREN, QA MGR
Customer Service Contact: JAMES WARREN
Phone Number: (817) 868-6999
Email Address: bobc@supportteam.net
Type-of-Business Classification(s): INTERNET PROVIDER


General Information

This firm first came to our attention August 1998. According to information in Bureau files the company began business in June 1997. The firm offers Internet Provider Services.
This company is stating on their website they are members of the Better Business Bureau and participants in the BBB On-Line Reliability Program. They are not members of the local Better Business Bureau and are not included in the Better Business Bureau's On-Line Reliability Program.



Customer Experience

Complaints processed by the Bureau in its three-year reporting period concern service issues, billing disputes and refund practices. Specifically, complainants allege the company did not provide promised services. Other complainants allege the company billed for services not provided and failed to make promised refunds in a timely manner.


Additional File Information

On Nov 9, 2001 the Better Business Bureau met with Mr Robert Cantrell who stated that "all complaints are to go to him or to Tami Freedman, and the complaints would be responded to promptly". Mr Cantrell stated that the cancellations must be done with a pin number. Further Mr Cantrell stated "that his customers just don't understand what they are buying."