smash
03-21-2002, 07:28 PM
Hi,
One third of my web hosting customers are from Asia and Europe, while the rest is from South and North America. My servers are in Edmonton, Canada (tera-byte).
I receive very few complaints about connectivity / speed from customers based in America, although I do get complaints from time to time from customers in Europe and Asia about not being able to access their pages, and I am having a hard time convincing them that there is no outages to report and that there is nothing I can do unfortunately.
So I am wondering if there would not be something I could do actually to give them a better service. I see two options, and I would have to get everyone's opinions and experience about it.
1- Colocate a server somewhere in Europe. Expensive. I haven't found any provider I could actually afford in fact. Except may be http://www.ultraservers.co.uk/ but I do not know much about their offers yet. I would like to get comments from people colocating or leasing servers from datacenters in Europe. How much do you pay, how good is the connectivity with other Europe location and America, etc...
2- Colocate servers in a datacenter in USA which has a good connectivity with Europe. I've heard that Verio in Virginia was a good choice. What should I look for in a datacenter if I want good international connection?
Everyone's opinion is welcome.
Thank you,
Cedric
One third of my web hosting customers are from Asia and Europe, while the rest is from South and North America. My servers are in Edmonton, Canada (tera-byte).
I receive very few complaints about connectivity / speed from customers based in America, although I do get complaints from time to time from customers in Europe and Asia about not being able to access their pages, and I am having a hard time convincing them that there is no outages to report and that there is nothing I can do unfortunately.
So I am wondering if there would not be something I could do actually to give them a better service. I see two options, and I would have to get everyone's opinions and experience about it.
1- Colocate a server somewhere in Europe. Expensive. I haven't found any provider I could actually afford in fact. Except may be http://www.ultraservers.co.uk/ but I do not know much about their offers yet. I would like to get comments from people colocating or leasing servers from datacenters in Europe. How much do you pay, how good is the connectivity with other Europe location and America, etc...
2- Colocate servers in a datacenter in USA which has a good connectivity with Europe. I've heard that Verio in Virginia was a good choice. What should I look for in a datacenter if I want good international connection?
Everyone's opinion is welcome.
Thank you,
Cedric
