Anyone have any thoughts on Wildwest Domains?

Owned by Godaddy? limited api implimentation? Odd name?

Originally posted by Samuel
Owned by Godaddy? limited api implimentation? Odd name?

Ok, thanks. I was looking for opinions or information you may have. Not questions. ;)

But, I did give my "thoughts", I was asking if it was those types of thoughts. Now I have "other" thoughts, but we won't go there, this is a public forum.

They require a driver's license and have a history of mystery charges (at least Godaddy does) that they're not very willing to remove.

I'd highly recommend not going with Wild West Domains, I'd recommend that you look at enom.

As far as I know, WildWest domains is GoDaddy Reseller with separate ICANN accreditation.

There is 60 days lock for internal domain name transfer, same as with GoDaddy.

I never had an account with them, so I can not really provide feedback.

Ok thanks all!

WWD - we used to have a reseller thing setup with them but it was awful

The first thing - no access to client details.
Second thing - lack of customisation ability (although this may have improved now.

I have had customers come to me to support them and I have absolutely no way to help them apart from to ask them to call the WWD helpline. This is because for verification they usually ask for the last few digits of the customers credit card.

WWD is a very glorified affiliate scheme.

Enom is a proper reseller system and we have never looked back since going with them.

Have you noticed that they have a 25% profit sharing clause in there in addition to all their other processing fees: http://www.wildwestdomains.com/pricelist.aspx

Gee, you have to pay them $99 to $250 a year just to become a reseller. Then you have to buy the domains from them and pay processing fees. And then they want you to share the profits, too!

I've had a good experience with WWD. Makes it easy to promote and not worry about all the back end stuff from billing to support. Easy to set up and manage - kind of a set up and forget system. Helps that your clients can get supported by a huge system. I haven't really taken the time to compare to what Enom offers but I do know that Directi only works if you do your own billing a tech support.

I am currently a WWD reseller, but I am not sure I will renew. There are a number of pros and cons.

Pros:
- It is a very simple "out of the box" solution. With very little effort you can offer domain names, hosting, SSL, and lots of other things.
- They have very low pricing for most of their services.
- They take care of the backend business -- billing, etc.
- They supply 24/7 customer support for free.
- They dropped the obnoxious revenue sharing provision that they used to have.
- On the whole, they are pretty on the ball.

Cons:
- Limited customization options. You can recognize a WWD reseller easily.
- (This is the big one) Limited pricing flexibility. They set minimum prices that you cannot go beneath. For example, I can offer slightly lower prices for most name registrations, but I cannot offer a lower hosting price than GoDaddy. Worse still, GoDaddy is currently offering a 20% discount on yearly plans that I can't offer. So I am in a "partnership" with a company that takes my money and then undercuts my prices. That is what is called "screwing over your resellers", and is the main reason I am considering other alternatives.