After reading that big long 500-post topic in the lounge(What a read!) I became mildly paranoid about choosing a new service. Afterall, I have already had problems, while they may be small. So I took to reading through their TOS. The only thing that really caught my attention as troublesome was this bit:

Chat Rooms
We do not allow clients to install their own chat rooms. These tend to be a large drain on system resources and we cannot allow it as an account option.
IRC
We currently do not allow IRC or IRC bots to be operated on our servers.


Well, what about Quickchat (http://quickchat.org)? It just runs in an applet, and routes to their servers? Is that also not allowed?
I would just email them, but my experience with support services and email is that responses usually come slowly, while forums give you answers faster. Besides, I'm in no mood to attempt to open my email account and deal with the extreme lag I've been having recently due to a flood of spam. :( I'm guessing other WH users might have an answer?

I think Wizards Hosting has their own forums onsite?
Have you tried there? I would also suggest emailing them directly.

Originally posted by Vormav
After reading that big long 500-post topic in the lounge(What a read!) I became mildly paranoid about choosing a new service. Afterall, I have already had problems, while they may be small. So I took to reading through their TOS. The only thing that really caught my attention as troublesome was this bit:


Well, what about Quickchat (http://quickchat.org)? It just runs in an applet, and routes to their servers? Is that also not allowed?
I would just email them, but my experience with support services and email is that responses usually come slowly, while forums give you answers faster. Besides, I'm in no mood to attempt to open my email account and deal with the extreme lag I've been having recently due to a flood of spam. :( I'm guessing other WH users might have an answer?

Companys (atleast myself) typically put that there to protect themselves from people who want to setup a chatroom for 100 concurrent users that will use alot of resources.. Also alot of "sloppy" coded chatrooms usually use more than there fair share of resources. From what you are looking at I dont think it would be an issue.. Only realy way to find out though is to email and ask..

I tried their support forums, but they were rather messed up for me. All forums show up as having no posts, clicking on the last post link for any forum brings up the private forum page, etc. I was guessing that it was secured for customers only. Eh, guess I'll fess up and go with email then. I'm hoping to try and setup an account there today, but the chat room has proven to be a rather crucial part for my site.

Originally posted by Vormav
I tried their support forums, but they were rather messed up for me. All forums show up as having no posts, clicking on the last post link for any forum brings up the private forum page, etc. I was guessing that it was secured for customers only. Eh, guess I'll fess up and go with email then. I'm hoping to try and setup an account there today, but the chat room has proven to be a rather crucial part for my site.

you need to register and finish the regitration process in order to see the forums ;)

IRC bots are defenately out of the question, as for chatrooms, we have it in our TOS becuase most chat rooms are indeed a drain in the system, others like the one you just mentioned are not, and they are acceptable :)

cheers

Gyah! Right after I sent the email.:eek:
I believe that finalizes my hosting decision. Thanks.:)

I think you'll find that most web hosts really only want to provide you with email and web hosting services. Any other services like that, and it's not really what you're paying them for.

an extra 2cents?
Wizardshosting rocks ^_^