sNo
03-18-2002, 06:15 PM
As some of you know that www.registerfly.com transfers domain with a charge of $8.99. Unfortunately, i have an account with them. Transfer fee is not refundable.
On the 1st of november, i tried to transfer my domain by giving my credit card info and all that. I got a response saying that my information didnt go trough. Ok it is reasonable. It happens sometimes.
On the 2nd of november 2001, i tried it again. There was no response to that. On the 13th of november i opened a new ticket to find out what was going on. I got a response from them 5 days later, saying that "your current registrar has rejected your request to transfer. You must contact them to see why. If they have a lock on your domain, request it to be taken off. You must rerequest"
I talked to Netsol. They sais that there was no lock on my account and i went ahead and re-transfered again (of course i paid another $8.99 for that)
I waited for another week to find out what happened to my domain. Registerfly.com told me that there is a lock on my account. I talked to netsol again and they say that i can transfer my account anywhere that i want to. There is no problem on my account.
I gave up on that because i had things to do and had to take a vacation for a month. When i returned and settled down. I put $30 on my registerfly.com account to transfer a domain (thats the minumum amount of money u have to have in your registerfly.com account)
On the 13th of this month, i tried it again. This is exactly what happend. In 5 minutes, i got a automated response from registerfly.com saying that my transferring is canceled because there was a lock on my account. IN 5 minutes !!!! I have done transferring before with other companies but have never seen like this. Anyways, i called netsol again to find out what really was going on. They again told me that there was no lock on my account (day before that i called netsol to change my password and everything was working. They even sent me an confirmation email to my email box).
Netsol told me that i had to get a NIC tracking number. Since march 13th i have sent 3 email and made two phone calls to registerfly.com, to find out what the NIC tracking number of my transaction was. In 5 days, they have neither responded my email nor responded my phone calls.
On three transferring attempts they did not give me any tracking number and tell me how this was being done.
I have lost nearly $27 for this transfer issues. I sent another ticket to them saying that "thats why it is not refundable so that u can give your customers a quick cancelation reponse in 5 mins to get the money." There is no response to that either. I told them i gave up on this issue and i want what is left in my account back. No response to that either.
What should i do. I need some answers from experienced people. Where should i report them.
Thank you in advance !
On the 1st of november, i tried to transfer my domain by giving my credit card info and all that. I got a response saying that my information didnt go trough. Ok it is reasonable. It happens sometimes.
On the 2nd of november 2001, i tried it again. There was no response to that. On the 13th of november i opened a new ticket to find out what was going on. I got a response from them 5 days later, saying that "your current registrar has rejected your request to transfer. You must contact them to see why. If they have a lock on your domain, request it to be taken off. You must rerequest"
I talked to Netsol. They sais that there was no lock on my account and i went ahead and re-transfered again (of course i paid another $8.99 for that)
I waited for another week to find out what happened to my domain. Registerfly.com told me that there is a lock on my account. I talked to netsol again and they say that i can transfer my account anywhere that i want to. There is no problem on my account.
I gave up on that because i had things to do and had to take a vacation for a month. When i returned and settled down. I put $30 on my registerfly.com account to transfer a domain (thats the minumum amount of money u have to have in your registerfly.com account)
On the 13th of this month, i tried it again. This is exactly what happend. In 5 minutes, i got a automated response from registerfly.com saying that my transferring is canceled because there was a lock on my account. IN 5 minutes !!!! I have done transferring before with other companies but have never seen like this. Anyways, i called netsol again to find out what really was going on. They again told me that there was no lock on my account (day before that i called netsol to change my password and everything was working. They even sent me an confirmation email to my email box).
Netsol told me that i had to get a NIC tracking number. Since march 13th i have sent 3 email and made two phone calls to registerfly.com, to find out what the NIC tracking number of my transaction was. In 5 days, they have neither responded my email nor responded my phone calls.
On three transferring attempts they did not give me any tracking number and tell me how this was being done.
I have lost nearly $27 for this transfer issues. I sent another ticket to them saying that "thats why it is not refundable so that u can give your customers a quick cancelation reponse in 5 mins to get the money." There is no response to that either. I told them i gave up on this issue and i want what is left in my account back. No response to that either.
What should i do. I need some answers from experienced people. Where should i report them.
Thank you in advance !
