I would like to transfer 61 accounts to another server, with their E-mail account auto directs statistic, database and whatever else. I was told because I'm transferring from CPanel to Panel is should be no problem. Could anyone by any chance inform me how to do it, so my client won't lose information and hopefully won't have a downtime?

If you're root in both servers there is an option in WHM to copy accounts from 1 server to another.

Have you tried the account copy function built into WHM?

You can also buy a script that will do the move for you. See:

http://webhosting-tools.com

does the copy accounts works perfectly?

As far as I know it works.. not quite well.. but it works :)

I have problems with some accounts, that I had to manually transfer server to server.
But the majority has been copied fine.

are we talking the enitre thing. E-mail, autodirect statistics, and Database, or it just rasnfer of files?

it transfers everything including cpanel config files, /home directory, mysql files, etc.....

basically everything from 1 cpanel server to another

Here is a true story:

Needed to move two accounts from server A in one rack to server B in another rack.
Due to internalk routing problems I couldn't do it with the account copier it would not copy the tarball over so I:

Copied the acccounts from server A to server C (3000 miles away)
Then I copied them from server C to server B.

Went off perfectly.
Customer did not even notice the move and nothing was lost.

Gordon

Why did you have transfer from a to b then b to c.
Why couldn't you just trasnfered it from a to b

Servers on different switches with no internal path between the two.

Gordon

I need to move accounts from an old server to a new server at a new host provider. I did a full backup, then went to the new Cpanel and tried to proceed with "Restore..." but nothing moved. I also tried going to WHM to look for the "copy account" function which was mentioned on one of the threads here, but it wasn't available.

How do I move my accounts? All help and advice greatly appreciated. Thank you.

Sounds like you are on a reseller account.
You need full access to webhost manager.

In this case, nonetheless, could I possible move via Cpanel? The restoration function seems to be dead.

Not sure what you mean.
If you have access to the normal cpanel you can make a backup and if the new account has the same username you can sometimes restore it but its not ideal. Best to do it via webhost manager.

Thanks. The usernames are different. Guess I am stucked then.

We recently migrated our entire userbase to a bunch of new servers, below is part of the ticket i submitted to cPanel after the process was completed.

Below are just some general observations / problems that I ran into after the migration, I've manually corrected the problems.

This is more than likely a bug/oversight in the migration system, however when you copy the accounts across, the resellers custom name servers are not re-created on the new server.

If you look at the name server allocation in the reseller center it show ns1.domain and ns2.domain however the actual DNS records for those hosts does not exists in the zone.

Addon domains are not copied across properly, it looks like all the ServerName/ServerAlias entries for the addon domains are dumped into the one VirtualHost record rather than in their own VirtualHost entry, this causes any request for the addon domain to be forwarded to the main domain of the account rather than the sub folder of the addon domain.

SSL Certs and SSL httpd.conf entries are not copied over when transferring sites, this is a little annotying when you have a number of SSL enabled sites.

Less of an issue but something that one of my clients had a bit of a whine about, the copy process does not copy of the users counter files in /var/cpanel/Counters/*

Thats about all i can remember off the top of my head, sorry i should have been taking notes throught the day as i fixed problems.

[edit, remind me to never copy from the cPanel support desk again]

Regarding SSL certificates - can you move them from one server to another? I don't think so? I think you need to generate a new CSR and then a new certificate from the issuer??? Could be wrong here.

Anyway, to add to the observations of things that often go wrong in the WHM account move:

- parked domains
- email "forwarders" (aliases)
- occassionally mysql users don't get copied

You can move SSL certs between hosts and operatings systems with no problems. You just need to find the proper tools or use the same webserver on both hosts.

There is nothing in a SSL certificate that is host or IP address specific

Thanks for the info