I have learned about tranxactglobal a week and a half ago, and I'm very excited about their prices and what seems to be a great service. Unfortunatly I never got a chance to test them I would like to know if anoyone had any experience with this company. I want to make sure that I'm not getting myself stuck in a trap. I also got an E-mail from www.ValueTech.com, does anyone knows anything about them?

Try this (http://www.webhostingtalk.com/search.php?s=&action=showresults&searchid=297577&sortby=lastpost&sortorder=descending).


Lats...

The interesting thing is that in this thread http://webhostingtalk.com/showthread.php?s=&threadid=40449 9 out of 24 people voted that they were bad.

Yet in this thread http://www.webhostingtalk.com/showthread.php?s=&threadid=36868 only one person had anything bad to say.

The possibilities are
1.) They crack down on customers who say bad things, so no one wants to go on record (very unlikely though - sailor seems like a very nice guy from emailing him. On the other hand I wish that sailor would have just let the one person who complained and said he was going to post evidence post the evidence and then respond to the facts/refute the facts rather than threatening him with legal action so we'll never know. On the other hand, if sailor is simply the victim, I can understand why he reacted.)
2.) Competitors just vote them down since they can't match their price/performance (possible - it would be interesting if vBulletin had an option to show who voted or force people to give a reason in order to cast a vote. The same thing happened to a poll I posted about wholesalecolo where no one had anything bad to say in detail, but almost everyone voted them very bad.)
3.) Because of the rush the last week or two and the delay in setting up servers because their offer is so great, some people are frustrated waiting for their servers (possible)
4.) ???

As far as I can tell they look very good still. The only thing which I found a little questionable was that there has at times been a certain level of mystery who they were, but sailor has mostly cleared that up which is good. I sometimes wish that he would give more detailed answers, but I understand that he is busy and everything that he does say sounds good.

Thanks panopticon, it seems to me that out of all the users you seem to be the nicest and most caring. I wish you luck with your business.

we dont punish people for saying bad things unless they are not true.

In fact - sharkman can confirm that I suggested he solicit pms. that way people are comfortabel giving open feedback.

Please understand we are not perfect and if you are not getting any "drawback or negative comments" - then something is not realistic. We have our problem areas just like everyone else - we do like to hear about them so we can work towards resolving them.

Any way - om is the best way f9r feedback - I am sure you will good and bad. Taken all together will allow to compare us relatively speaking to others and make an informed decision.

if you are not getting any "drawback or negative comments" - then something is not realistic.
Actually a couple weeks ago I did a search and PM'ed everyone I could find on the WHT forums who at that time had signed up for a server with you. I only got a negative comment from the 1 single person - no one else responded with anything bad at all. And although that one person had a terrible time with you it sounds like, it's inevitable that some people will just not communicate well with each other (which probably just is a result of an incompatibility between the two people, not necessarily reflective of either one)and thus will wind up having major problems. I've been digging for dirt for a while now, and I can't come up with a second person who has a problem with your services (except for setup delays and lack of communication from you while waiting for a server)

well, as a new customer of Tranxactglobal here's my take on things to date.

As I made clear in the Special Offers forum, I was growing increasingly frustrated and unhappy about the no-show of my server. IT took a looong time to go live, and I felt aggrieved that there was little satisfactory communication or information.

Having said that, strikes me that Sailor and the crew have been 'victims' of their success, in that demand far outstripped supply. If you look over the threads on here, you'll see valid explanations for most if not all issues.

I have only been live a few days, and have had no need to use support since, so from the past few days live I'm blown away by how fast and well setup my Win2k machine is. I cant speak for long term uptime etc. obviously.

All in all I would not hesitate for a moment to recommend Tranxactglobal.

Just one client's views, don't flame me ok! hehehehee

Originally posted by Stew

I have only been live a few days, and have had no need to use support since, so from the past few days live I'm blown away by how fast and well setup my Win2k machine is. I cant speak for long term uptime etc. obviously.



Win2k, please tell me what did you do to get the win2k server and how much you pay?

I asked Sailor if I could have Win2k, he said fine, so long as I could provide my license info, which I did.
Price was the same as the linux guys I think, but don't quote me on that.
Server was well setup with Terminal Services on it. Don't ask me about control panels and stuff, dunno anythin about them.
I'm only an ASP developer!

Yeh, but how much did you pay for your liscence

I presume at the going rates for win2k licences.....

I already owned win2k server.

Originally posted by panopticon
The interesting thing is that in this thread http://webhostingtalk.com/showthread.php?s=&threadid=40449 9 out of 24 people voted that they were bad.

Yet in this thread http://www.webhostingtalk.com/showthread.php?s=&threadid=36868 only one person had anything bad to say.

The possibilities are
1.) They crack down on customers who say bad things, so no one wants to go on record (very unlikely though - sailor seems like a very nice guy from emailing him. On the other hand I wish that sailor would have just let the one person who complained and said he was going to post evidence post the evidence and then respond to the facts/refute the facts rather than threatening him with legal action so we'll never know. On the other hand, if sailor is simply the victim, I can understand why he reacted.)

Hell, man, at one point even I said things which could be considered 'bad' (by inference) to sailor (via pm). At no one point was he anything but less than professional to me.

Sailor takes the heat from most people fine. He's very understanding, and does a great job. There's definitely some people in this forum, even leaders of large companies, that take a very unprofessional 'hissy fit' when any little bad thing is hinted about their companies. Makes me nauseas whenever I see it, especially publically. Thankfully, sailor has not proven to be one of these people, publically or in privately (pm, etc.).

I just think whatever JK does, sends othewise calm sailor "over board". :) Obviously Sailor knows the story better when we do. And it seems to take a lot to shake sailor, so there's obviously something to the truth of that story.

When someone has cancer, they want to get rid of it. Well, there's cancers for businesses, too. When they won't go away on their own, you have to get rid of them somehow. Thankfully, there's clear set legal actions you can take at times like this. When speech is not accurate, and is intended to cause unjust harm, it's no longer legal speech. It's libel.

2.) Competitors just vote them down since they can't match their price/performance (possible - it would be interesting if vBulletin had an option to show who voted or force people to give a reason in order to cast a vote. The same thing happened to a poll I posted about wholesalecolo where no one had anything bad to say in detail, but almost everyone voted them very bad.)That's so true. That'd be a GREAT add-on to vbulletin. You should suggest this as a hack right away.

Or even have 'public' voting. Votes you're not afraid to show. That way, the poll can be a convenient way for people to VOICE THEIR FEELINGS, but not hide their INTENTIONS. Of course, answers might be politicized somewhat by those who have issues with fully disclosed, honest communication.

Maybe a good thing to do, with the facilities we have now... is to re-poll.. but have only gradiations on on the poll starting with 'good'. How do you find them? Good. Great. Superior. Then specify in your first message that if you have anything bad to say, that we really need to hear the story. "Post it"

It's true, too. Infinite good things happen every day. Good things statistically far outnumber bad things. When something bad happens, we need a story. We need to know what went wrong, so it can be corrected.

There's nothing wrong with things going 'bad'. There is something wrong when the two parties are without communication. Without communication, there is no way to correct, and do things better the next time. With communication, nearly infinite improvement is possible.

Sharkman, I can only say that dv2/tranxactglobal offer is an excellent deal, better than most of the other offers. If you're looking for a low-cost dedicated server with good server specs, network, uptime, technical support, and long-term reliability (they own the datacenter and host 400+ servers in house), they are definitely your best bet!

I just got my server from them and although it's not properly utilized due to the delay in the Plesk key setup (it's finally installed yesterday) and nameservers problem (still wait for the DNS propagation), I'm quite satisfied with their level of service and support. I just hope that they would stay that way and not lowering their quality of service once they get big. I know they have problems in fulfilling the huge orders now but I'm sure once they catch it up, they would become very popular and preferred by most people in WHT.

Sailor said in another thread that all servers will be sold out by this Tuesday, so if you're considering them seriously, don't wait :)

As a "potential" customer (ie, not really looking for another server right now), one thing that concerned me about Tranxactglobal was the photos of their data centre and all the servers lying ontop of each other in their cases inside the cages. Mind you, AFAIK, my current server could be stuffed into a shoe-box for all I know (never having seen it). But somehow I trust it's in its own rackmount case. :)

Originally posted by freakysid
As a "potential" customer (ie, not really looking for another server right now), one thing that concerned me about Tranxactglobal was the photos of their data centre and all the servers lying ontop of each other in their cases inside the cages. Mind you, AFAIK, my current server could be stuffed into a shoe-box for all I know (never having seen it). But somehow I trust it's in its own rackmount case. :)

What's amazing to me is that they're placing the servers inside professional, expensive cages. It's overboard for the prices they're charging.

I mean, ultimately they charge less than Rackshack, and look at RS's setup:

http://rackshack.net/colo/images/new4.jpg

They have their mid-tower units 6 in a row, 4 high -- 24 total -- on what looks like very cheap shelving. (It might not be cheap shelving, but it looks it)

Thing is, it works for RS. And since their room is so secure, it's OK. Tranxact should really migrate to a cheaper solution like this if they're going to keep offering boxes for so little money. Those cages are EXPENSIVE.

Keep the cages for people who pay for 'em. :)

I mean, heck, out of all the things to get finicky about, getting your server placed in a cage that you're really NOT paying for shouldn't be on of them, if you think about it. Hehehe. It's kinda like getting pissed at a landlord at a cheap apartment installing a cathedral ceiling, and not charging a dime more in rent.

I mean, heck, out of all the things to get finicky about, getting your server placed in a cage that you're really NOT paying for shouldn't be on of them, if you think about it. Hehehe. It's kinda like getting pissed at a landlord at a cheap apartment installing a cathedral ceiling, and not charging a dime more in rent.
Keep in mind though that if a neighbor's box needs opening at RackShack it will not affect your server.

However, the way Tranxactglobal.com stacks them, even though they're in an expensive cage, if the bottom server needs opening for a RAM upgrade, etc. that means either
1.) Shutting down the three servers on top of it to pull it out, or
2.) Moving four servers while they are running which is never a good idea for hard drive health. Granted the chance of a slip or bump happening might be low since they're probably very careful, but I still wouldn't be restacking my home computers without turning them off first. Or is it OK to bump a hard drive while it is running?

ok- as I mentioned in a thread before - we are now putting servers on their sides -not one on top of each other - problem resolved - but I know this is a long thread and some mqay notremember my prior comments.


we are going to a shelving system - we wil be rolling it out soon.

saw the pictures of the rs and liked it - it will be in a seuesterd portion of our data center so that other customers c an not get to it - ie our private cage - since no one other than us needs to acces it.

thanks for the ideas and keep them coming.

Originally posted by scott2

Keep in mind though that if a neighbor's box needs opening at RackShack it will not affect your server.
Looks like if someone bumped their head into those wires, it might affect tons of those servers. :) (and, seriously, with things like the screwdriver incident... you never know)

And you WILL affect the neighbors server a little in the RS setup. Maybe a lot if the shelves are flimsy, and less than stable. They kinda do look cheap and flimsy, but I made they're made better than they look. I hope, anyway. :)

You're right, though. Stacking can be even worse.

I rather like the RS setup for it's economy. If Tranxact can afford cages, maybe they should use something like that... except with beefier, stronger looking shelves.

However, the way Tranxactglobal.com stacks them, even though they're in an expensive cage, if the bottom server needs opening for a RAM upgrade, etc. that means either
1.) Shutting down the three servers on top of it to pull it out, or
2.) Moving four servers while they are running which is never a good idea for hard drive health. Granted the chance of a slip or bump happening might be low since they're probably very careful, but I still wouldn't be restacking my home computers without turning them off first. Or is it OK to bump a hard drive while it is running? [/B]Yes, it's definitely OK to bump a hard drive while it's running. In fact, it comes very very highly recommended. I believe it in IBM new specs, along with their recommend run-time hours. Helps to bump the bump the built up dirt off the platters.

Oops. That's for 75GXP and 120GXP drives. Hehe. Shot at IBM, I know. But not a cheap one, considering how much they cost me! :)

Seriously, though... drives are rated for a very high amount of g's these days. IDEs are designed to be banged around a bit, considering that they often fall into consumer hands. We're not in the days of Winchesters, anymore. I'd probably more more concerned about the power cable being pulled out -- stuff like that... connection type issues.

If I paid more for 15k SCSI drives, I might be more concerned about the drive itself. Unlike drives designed for a broad spectrum of markets, I think high end SCSIs they were designed to stay put. Anyone here know about the high end SCSIs? Are they just as a shock proof?

I rather like the RS setup for it's economy. If Tranxact can afford cages, maybe they should use something like that... except with beefier, stronger looking shelves. Why do they have to look stronger and beefier?I think as long as they are strong, then they will do the job, it doesn't have to look like it's made of 5 inch thick steel or something :).

Alan

Originally posted by ho247
Why do they have to look stronger and beefier?I think as long as they are strong, then they will do the job, it doesn't have to look like it's made of 5 inch thick steel or something :).

Alan It has to look it if they're going to show pictures of it. That's just a fact. Or it won't pay for itself, since it won't sell very well. On the web, a lot of consumer trust is built through pictures. We primarily share the visual sensory modality on the web, whereas shelving is a very kinesthetic kind of experience. Given that visual is all we have, though, the 'tougher' they LOOK, the easier sell you're going to have with your servers. The 'softer' they look, the harder the sell.

From the technical perspective, I don't give a rats ass as long as they're sturdy, and I don't think most other people do, either. If shelve makers can now make shelves that look flimsy, but are are super tough, go for it.

But I think that might mean using newer, super hardened, rarified materials (i.e., expensive).

Usually tough products look tough, if you get them for a good price (think about commercial trucks). Tough products that don't look tough (like the extruded aluminum bodied Audi A8), aren't generally as economical.

But I don't know the shelf industry. Maybe they went meta to everything else. I don't think of them as innovative, but it could happen, I suppose.

About RS' shelves ... I just think the RS pics make their shelves look flimsy, though -- maybe a close up zoom in of the shelving would 'show' them to be tougher. That's my guess. Just like pictures can be generous, making something look better than it is, I think we all know from our own amateur photography than it can be the other way around, too!

jmars, I see your point, I guess it is seeling point for a hosting company to make their data center look the best.

I personally think that the pictures from DV2 look more technical than the ones from Rackshack, there's more show of the cages and racks etc from DV2. But the ones at Rackshack is just the plain hundreds of servers, LOL, it's just too tidy.

Alan