I had ModernBill set up my account, and
configure everything -- including my authorize.net
account.. Just ran my first live order (with my
own card) and get this error:

An error has occurred and your order cannot be processed at this time. Please try again later. (This transaction cannot be accepted.)

So I tried again later, made sure all info. was correct
(I order with this card all the time -- even online), and
same error message.

Any ideas?? Has anyone else experienced this?

Thanks in advance.

It is hard to say without looking at it but just a few things to look for are:

1) Is your Authorize.net account active and also enabled in your gateway mods?

2)Did you run the transaction in Test mode, I only ask because I received a similar error doing the same thing.

3)test another card for the heck of it to eliminate possible card issues.

If those ideas don't help and since you paid Modernbill to install and configure for you, I would shoot them a support request and they should gladly solve the problem for you.

do you have SSL installed?

Authorize.net does not work if your server does not have SSL installed.

Thanks for the replies...

My server has SSL installed...

Authorize.net is enabled in ModernBill.

Authorize.net is in LIVE mode.

I've tested 3 different cards (2 from
separate banks).

Any other ideas?

Thanks in advance.

You might have checked this already but I found this in the manual.modernbill.com that describes the error your getting. If this doen't work I would contact Modernbill.

Q) When I try to process credit cards using Authnet in the order form, I get the following error:

An error has occurred and your order cannot be processed at this time. Please try again later. ()

SOLUTION:

1. Check to make sure you have cURL installed with Open SSL enabled. To learn more about cURL, take a look at the cURL Setup doc.

2. Go to Tools/System Config/Main System Config and make sure you have the exact location of where cURL is installed on your server entered in the Set cURL Path textbox. In most cases using PHP as the cURL path will not work.

3. Go to Tools/System Config/Authnet module settings and make sure you have both the Login ID and Password entered in the Set Your Login ID, Password textbox. They should be separated by a pipe "|" as shown below.

loginid|password

4. Make sure you have setup your system to accept credit cards according to the Accepting Credit Cards document.

Q) What port does your system use for Authorize.net?

A) Your system only uses SSL to connect to Authorize.net.

Q) An error has occurred and your order cannot be processed at this time. Please try again later. (Ship To First Name is required.)

A) Login to your Authorize.net control panel. Then go to Settings/Payment Form/Form Fields and uncheck required fields.

Hi Wcws,

Thanks, that helped. I am now able to conntect
to authorize.net. However, I've tried several different
(of my own) cards which I know are valid, and I'm getting
a decline message each time I attempt to order...

Any ideas on that?

Thanks again!