does anyone know something about www.pearlnetwork.com ? Uptime/support/etc.

You might be right Neo3Net. Just to be safe :D

You can visit http://pearlnetwork.com/www/company/testimonials.htm to see some testimonials.. We have great support and great uptime as well. We will credit your account if we are not up for more then 99.99% of the time...check the Terms of Service for more information on that. Let me know if you have any questions.. I'd be glad to help.

Ummm, Matt I am not sure if your allowed to do that but I would have to agree.

I have been with PearlNetwork for 2 Months now and they have some great service. Their servers are much faster then ***** and other top hosts out their. Also they have amazing tech support and can resolve your problem very fast. If you need a good host go with them. (Reseller packages are awsome)

After a long conversation with Matt he reached me via ICQ and told me that he thought it was one of his friends playing a Joke on him and thats why he acted that way. I hope he has learned his lesson! :eek:

Is that serious?? :eek:

Shouldn't business be professional ... that log if its true makes me think Matt is 12 and needs to be put on some form of medication!

Originally posted by xnet
Is that serious?? :eek:

Shouldn't business be professional ... that log if its true makes me think Matt is 12 and needs to be put on some form of medication!
Well maybe it was a 12 year old, that got a hold of his dad's workstation or something. You never know. I also had a live chat with support, and it didn't seem to bad:
Matt S. from Customer Service is here!
Matt S. : Hello Chysical Welcome to Pearl Network! How may I help you?
Chysical : Hey. I need to ask a ? about your reseller plans.
Matt S. : Alright, what can I help you with?
Chysical : I was wondering if it would be possible to get a customized plan, or something of that extent.
Matt S. : For Linux or Windows?
Chysical : Linux
Matt S. : I'm sure we can work something out.
Matt S. : What were you looking for?
Chysical : Can you give me a qoute?
Matt S. : Sure
Chysical : Maybe for 5 gigs of space/75 gigs bw
Matt S. : WHM/Cpanel or Plesk?
Chysical : whm/cpanel
Matt S. : http://pearlnetwork.com/www/resellers/webhostmanager.htm -- Our Platinum plan has 3Gbs of space and 50GBs of bandwidth, that won't work I take it...
Chysical : well, it might, i just want to know my options, ya know, to expand
Matt S. : Yes..The Platinum is $80/month for Unlimited Domains
Matt S. : I'd say around $110 for 5GBs and 75Mbs of bandwidth
Chysical : You guys allow upgrades, ie additional bw, space, etc?
Chysical : Oh, okay, that'll work.
Matt S. : Yes
Chysical : Well, I'm taking this into heavy consideration.
Chysical : Thank you for your time.
Matt S. : Anytime.
Matt S. : Let me know if you need anything else
Chysical : Sure.
Chysical : Talk to u l8r.

Also "unmodified".
But of course, I plan to go with VO anyway.

Thank you Willy and I am very sorry about that.

Originally posted by WCSWEB
After a long conversation with Matt he reached me via ICQ and told me that he thought it was one of his friends playing a Joke on him and thats why he acted that way. I hope he has learned his lesson! :eek:

Not a very funny joke if it loses you business. :rolleyes:

How old are you MattS?

Regards
Matt

Matt (PearlNetwork.com) is a young smart guy, trying to start a business and is trying his best to succeed. Will he make mistakes, yes probably lots, as long as he learns from them, and makes his customers happy, he will succeed. People are going to attack him, mainly cause they are jealous, heck, I am. The kid is smarter than me! Give him a chance. I am giving him a chance, and so far, uptime and support has been far above the rest.

Originally posted by bartb
does anyone know something about www.pearlnetwork.com ? Uptime/support/etc.

I signed up when they had a special (that they posted here at WHT) and was really dissapointed with the service provided.

I had my reseller account for about 25 days, and my main domain (along with my clients') never worked. I was told numerous times that it would get fixed "the next day", but never was. I cancelled after about 25 days to not have to get billed for non-working web space.

Troy

Hi Troy,

I sent you a PM. Let me know if you have any questions.. Thank you.