Web Hosting Talk







View Full Version : Need Some Help With Strange Happenings...


batmanjoe
03-14-2002, 08:53 PM
Just changed hosting services and everything is working great with one minor exception: I can't receive email sent via RoadRunner's smtp service. I'm in Austin, Tx and I've only had one other user send me tests via Austin's RoadRunner service
(smtp-server.austin.rr.com), but I'm convinced that there is a definite problem. The sender doesn't receive a bounce or any other indication that I'm not receiving the email. I can send tests to myself using my host's smtp service and I receive them fine.

1) Has anyone had anything like this occur with their hosting service?

2) Any RoadRunner users: please send an email to owner@batcity.com. If you could send one using your rr smtp service and one using an alternate smtp service if you have one available, that would be great.

3) Please post a msg here if you do send me something.

Thanks!

BatManJoe
Bat City Productions
Austin, Tx, USA

cbaker17
03-14-2002, 08:55 PM
Your ip or your providers whole range of IP's prob. got black listed by Road Runner, roadrunners bad about it.

batmanjoe
03-14-2002, 09:06 PM
Do you know if RoadRunner will tell you if that's the case?
Thanks for the post. That's the only thing that makes sense, but it's the first time I've heard of it.

Just talked to RoadRunner. They said that if there's blocking going on, it's on my host's end, which makes a lot more sense. They don't have anything filtering outgoing email messages.

I'm trying to get a response from my hosting service now. They seem to have stopped replying to my support tickets for some reason...... If this is the case, I'll post it here (and EVERY OTHER FORUM ON THIS SITE!)