Someone keeps posting about how it is run by a 16 year old kid (ultraspeed) Who cares? You just had a bad experience, there are several hundred customers who swear by them. Must be a smart sixteen year old kid... And i bet he is eighteen and not 16, how many 16 year olds do you know that live on there own?

Where / Who and whatever runs the service generally will have no affect on it's quality, and for you it did, you had a bad experience...

Well yes I'm 18 but I won't disclose my partners age as he has his pride *lol* :)

I had a nice post set for the other 1 before BC locked it so here goes .

Oh! the guy who likes to call and make threating phone calls to my partner and whom we had to call the police regarding decides to show back up.

Oh lets see i'll disect his message considering there's not much to hide really :).


"We had an account with Ultraspeed and had extreme problems: control panel not working etc. etc"


Lets see, yes about 6 months ago (which you failed to state) when you were hosted with ultraspeed uk, the cpanel code was quite buggy which only VDI controlled.

You were given a prompt refund and you have had no further experience with either company.


"Luckily I only live an hour away from their 'offices' and so went in person to complain about their poor level service. Guess what?

Ultraspeed UK is just a 16 year old boy working from his apartment! No kidding. Don't be fooled by impressive-looking website like we were. "


Oh my someone has too much time on their hands no?
Your "poor level of service" complaint as I understand it was due to software and network outages beyond our control, which have LONG since been fixed.

And you have a problem with age? That has nothing to do with network outages nor cpanel problems due to code outside of UltraSpeed's control.

Also considering you were hosted BEFORE I came on the scene there was NO ultraspeed usa thus you have had no experience with UltraSpeed USA its self. UltraSpeed USA and UltraSpeed UK Limited are completely seperate corporate entites.


We have lost so much time and money because of this one-man 'company'. So beware before you think of buying from a 16 year old boy.


Ohh again with the insults I see.

Considering your information is EXTREMLY out of date I will bring you up to speed.

There are now a total of 7 people working for UltraSpeed USA and UK, so if I were you i'd bring your information upto date before you go spreading false information.

Yes there WERE problems but again you tended to fail to state WHEN you had your experience with our companies, which you had none with UltraSpeed USA and your expeirence with UltraSpeed UK was 6 months or longer ago.

Sooooooooo to sum it up basically that guys information is old and honestly I have no idea why he likes 2 keep this game up but o well.


{EDIT}

Just a note, that UltraSpeed UK Limited does have offices now and anyone is welcome to visit.

{/EDIT}


[Edited by DanielP on 12-20-2000 at 06:56 PM]

Don't worry about it too much. Many hosting companies are run out of a home or apartment (the office side). This doesn't bother me (it's called a home based business). I've owned one before. Futurequest was (maybe still is, I don't know), run by a husband/wife team out of their home. I suppose age makes anyone wary (and I can understand that, as I'm sure Daniel and Jordan can), but aside from that, so long as you can get the job done, I really don't care how you do it. If I walked into that house or apartment and heard servers humming I'd be a bit scared, but this isn't the case.

Hmmm... Its funny how people come in here and start kicking good and popular hosts around.. and they are always the new guys who do it...

Daniel dun worry about it. Jsut ignore the lil bugger.

Yep,

No matter how old are you and from where you run your business (from home or office) is not a problem for me.

Thx.
Soda

Would just like to add a lil something to his post -->

No matter how old are you and from where you run your business (from home or office) is not a problem for me.

... as long as the service is good :)

Jeeze!

He must not know that there are 17-18 year olds getting paid 1.5 million/yearly right now from Microsoft to consult and advise their main corporate dudes and dudettes!

I know of at least 100 other websites that was at least origionaly run by an under 18 person and are very successfull E-buisnesses and/or IPO's.

I even hosted a few in their earlier days on my FWP service. (I have already kicked my self thusly)

Take heart, in fact, don't respond. Anyone who is anyone knows, or will soon know. Once you are in the internet you are nearly age less.

Especially for you porn chat guys who accidentaly talked with a 40 year old man posing as a (your age here) girl. You silly people. Whats worse, you may never know it. LOL!

<ahem!>
Anyways, Dan, you are awsome man, we will allways know that. Hell even when you were with the other company you were awsome. So age has no meaning. Ignor those posts and I am sure most of us would too since we know that what they state is preposterous.

As for the guy coming to the offices (guess where geocities started, guess where yahoo started, guess where many others started, even a good chunk of us) IN THE HOME OFFICE, or kitchen. Which ever works. :-)

I learned to not post a home addy though unless you get an office specifically because you could get some kooky people coming around there. Some even wanting you to fix their computers. Yes, I have had that before. I tells ya, some people!

Grab a P.O. box. you are not considered any less professional. You are simply stating that the address is for mail usage only. And you are located on at private location. It was innapropriate anyways for him to visit that address.

Just my $1.65

Regards,
Jason Turner
http://www.mysitehost.net

Well I have been watching this thread and I now feel the need to post. As you may know I work for Ultraspeed and I am very proud to do so.
Daniel and Jordan are 2 very smart (young men) and live up to there word and are dedicated to what they do.

Now as far as ultraspeed being run by a kid well FYI ultraspeed is run by 7 people all working together to be the best. Now I wont tell you my age but I am far from being a Kid and have not seen 16 in ohh say 15 years you do the math lol.

To this guy running around talking trash, did you or did you not get your money back? YES you did now I would say that that makes ultraspeed a honest company they admitted to the problem and lived up to there end of the deal and refunded your money, that's more than you would get from some places.

Now the question is who is really the kid around here?
#1 Is it the company that lived up to there end of the deal OR.
#2 is it the person with to much time on there hands running around trying to degrade a well respected company.

I will let you be the judge on that one.

I am in process of setting up a hosting company and am very satisfied with ultraspeed. I must admit im green to this and the PROFESSIONAL attitude of this company is excellent.
im not a shill, just someone whos happy.

Re the age issue- and what else bugz ya? sounds jealous doesnt he!!!

I'll add my two cents, even if it is contrary to the gist of this thread.

As a 37-year old fellow, I would not easily place my own personal business in the hands of an 18 year old.

This has nothing personally to do with Daniel or his colleagues, or Kunal, or anyone else here. I am sure they are all fine upstanding citizens who obviously have a great amount of talent and have earned the respect of everybody at this board.

Yes, UltraSpeed has great support and are building a growing technical staff and they are professional in every sense of the word. They get rave reviews from everyone who works with them. They've helped everyone here at this board countless times. And we know we can trust them to help us out again in the future too. And we respect their advice.

That said, I might not necessarily do business with them. It is nothing more than a personal business preference or if you want to call it by a worse name, plain simple age discrimination. I just can't honestly go to my clients and tell them I'm hosted by a company run by 18 year olds. I expect there are others like me. It doesn't freaking matter if they have 1,000 employees or are rated #1 in PC Magazine.

I just call it "working with someone you're comfortable with".

While these young men obviously don't seem to be stricken by drug or alcohol abuse or being girl-crazy as I was (they're still my favorite years to look back on - hiccup! hiccup!), I remember what I was like back then. And while these fellows bear no resemblance to what I was at that age, I can understand others being hesitant to do business with them.

Heck, I'm twice their age and have half their talent.

These young men are destined to do great things. I wish them all the best of luck and they deserve it. They have built themselves a distinguished reputation at an early stage in their careers. Just be advised that there will be some that might prefer not to do business with them because of their age.

It has nothing to do with jealousy or ignorance, just a matter of being comfortable with your business partner. We all have different views on what we're comfortable with and we face the consequences of our choices every day. Some are not comfortable hosting their business with UltraSpeed because Daniel is 18. They accept the fact they may get worse webhosting elsewhere. It's their decision and it's their cost of going elsewhere.

Some people might not want to do business with Chicken because he uses the name Chicken and not Eagle (no offense, Chicken - you're top notch. And I voted for you, too.).

I'm just pointing out age, sex, business names, website design, you're too big, you're too small - you can't get away from it. Someone will not want to do business with you for some reason and it doesn't have to make sense.

UltraSpeed is doing very well and deservedly so. No one should knock them or Daniel. But I can understand a person's hesitancy to do business with someone who is relatively young. However, they shouldn't go around flaming UltraSpeed or any other hosting company, they should just go elsewhere if it is a problem for them.

I'm not making much sense *now* so I'll stop, but those are my thoughts on the subject. Hope I didn't upset anyone. That wasn't my intention.

Sean

In this day in age, I can understand how it is hard for our Elders to understand that people younger than them can, and will know more than they do. Both technologically, and in buisness sence.

I am 21 and I have already accepted the fact that people younger than me have Microsofts future in their own hands. As they have hired a 17 year old and 19 year old to advise their executives!

This is perfectly fine. Just because you are of a ceartain age does not mean you are a mindless robot. The day of that thinking is about 25 years gone.

Hundreds of multi million dollar startups have come from people under 21. Many still are run by younger people, and you may not even know it.

I find no logic in pre judging the quality of service simply on age. If you plan to have a successfull internet presence, you need to keep up with the "times" and update your belief systems a bit. (When in Rome....?) Otherwise, what might that say about your services? (ex. always outdated, slow, and never any improvements)

Thats bad, very bad.

The new buisness module will not consist of reluctant-to-do-things people of age 31 or older, but young lets-try-it people who don't quite know all the dirty tricks to get successfull. And good riddance!

The internet has changed our economy nearly completely, and our society. It will only continue. Don't allow yourself to become obsolete, thats asking for failure in tomorows marketplace.

Just my $11.85 "2's your change Mr."

Please post your agreement/s and/or disagreement/s in the general discussion board. I'd like to talk more about this if need be.

I am a ultraspeed customer and so far so good.

Daniel, I know about these customers.

Let me tell you what happened to me not so long ago..

There was somebody(probably a competitor) that was almost stalking me I guess you could say.

He came onto my website and chatted with me on Human Click and threaten class action lawsuits, impersonated a CNN reporter, etc..

These people are crazy I tell you. I know he was a competitor because of what he was talking about..

I think that the internet will not be like this for ever. As soon as these customer actually get a phone call from you to clear up the nonsense, they are the perfect person.

Go figure..

I hope that makes sense..

Originally posted by mysitehost
In this day in age, I can understand how it is hard for our Elders to understand that people younger than them can, and will know more than they do. Both technologically, and in buisness sence.


Give me a break! There is nothing new to the concept of young people being successful. Likewise nothing new to ten times as many of them failing.

It's called being able and willing to take a risk in most cases. Most young people will eventually find out that as they grow older and obtain responsibilities that they will be less willing and able to take that risk. The fact that some "Elders" eventually have to settle for something less than what may be considered "successful" to preserve what is really important is nothing to be criticized for.

This same concept is put into play when we send our young men off to war, but we must remember that there's always an old soldier there with them to keep them from taking the unnessary risk and charging ahead into a mine field.

Also remember Bill Gates was but a youngster when Microsoft was formed, how many Microsofts are there? How many failed? I'm not saying don't try, just don't let your head get too big because you will fail if you do.

<nt>

I think Sean posts made a lot of sense, and I agree a 100% with it. There are a lot of radicals who beleive that age is the only factor in a business. Where if one is youg, his service will suck a 100% yadda yadda. But there are others who are willing to give the fresh legs a shot. Some young guys screw things up, like thecoolhost. He went down, and took all his clients down to. On the other hand Daniel and Jordan, just aint looking down :)

Everythging has to sides. A positive and a negative.

Hi,
I'm 17 and setting up a hosting business, would you have a problem with buying from me?
Also if the owner of UltraSpeed has any advice on what I can do to stop this sort of thing happening to me , i'd appreciate it.
Is the Post Office the only place to buy PO Boxes from in the UK? (Apparently there are loads of companies in the US offering PO Boxes)

Regards,
Robert Kerry
Big for my age!!! :-)

The only thing yo can do to stop this sort of thing is to grow. If you can't understand why someone older wold have reservations about putting their business in your hands, well then, you are younger, heh.

Seriously, there isn't anything you can do about it. Doesn't matter what business, what industry, etc. You'll have a harder time selling a product to someone when you are younger than the buyer.

I think the only place it can be done is via the post office in the uk could be wrong.

For myself, when originally setting up Ultraspeed, I tried to steer away from anonymous fronts, PO Boxes and phone numbers with just voice mail at the end- I had experienced this sort of thing myself.

We have always been, and will continue to be happy as a company to make a personal commitment to our customers, and to the business. And for that reason, we'll never use a PO Box...just not in our style.

In regards to the age issues raised, my overall comment here perhaps would be, that MANY very successful businesses are run by minors, for example, Servint.com was started by a 17 year old, and is now a fantastic provider with over 1000 servers.

Anyone having a problem with the age of the directors of Ultraspeed, I just encourage you to call our US or UK office and speak to myself, Daniel or one of the other team members.

Just for the sake of argument, let's say that you board an airliner, Boeing 767 for a long haul trip and you take a look in the cockpit. What do you see, two 18 year old pilots. Would you leave or go to your seat and relax and enjoy the flight or..? Would you feel more comfortable with a couple of pilots around 40?

I'm not getting at anyone here just trying to flip the coin around a bit and remind you that nothing comes in just black and white :)

Just my two...whatever.

[Edited by Viking on 01-03-2001 at 06:09 AM]

Hey Viking, experience doesnt have anything to do with age! Experience has to do with the amount of involvement and dedication you have had with your job. You can have a 20yr old piloting a plane, he may be piloting one since he was 10yrs old, which gives him 10yrs of expereince, as compared to a 40yr old guy, who just started flying 2yrs back? Now, which one would you be more comfortable with?

Kunai,

first, maybe I didn't express myself correct. I posted this as an example of a non Internet related business where we all could look at it from the outside and not have a part in it, to see how we would react to it. Also, if you got offended in any way, it was not my intention, sorry.

But, I'm not sure that experience doesn't have anything to do with age. The older you get the more experience you get, right? In your example the 10yr old at age 20 has become 10yrs older and thus gained 10yrs of experience.

How about you walk in that car dealership to buy a brand new C5 Corvette for about $ 70k and you are approached by a 15yr old sales person? He started to sell cars when he was 5yrs so he has 10yrs experience so it shouldn't be a problem right? And with the pilot thing, how likely is it that a 18-20yr old pilot would have 10yrs of experience, not much. But it would be more likely that a 40yr old pilot have it.

But true, age alone is not a guarantee for experience. It's like that box of chocolate, you have to fill it. Don't get me wrong here, I'm not among the people that only based on a persons age judge their business. There are older people having poor businesses and young people having great businesses. But, even if you are the best skilled person in your business there could be a problem when you meet your clients and they discover that you are only an 16-18 year old person, call it discrimination if you like.

To Daniel at Ultraspeed;

My post has nothing to do with you personally or your business. It was purely done as reflection on how it could look outside the Internet business and how we would react on that. Please take it for that, nothing more.

Have a good one

Age is nothing on the Internet, I know of 13 years olds that have much more knowledge of certain areas then I have, in fact more than most people in that particular area.

Ultraspeed are a very reliable, responsible company and know there business are very well.

On a lighter note, Viking - Guiness comes in only black and white. :)

I agree, people do have a problem with my age, when I goto meet them. This whole discussion is about that very fact! Age does not matter! Full Stop. Its what you do and how you do it.

And no, you dint offend me. :)

Originally posted by Viking
Just for the sake of argument, let's say that you board an airliner, Boeing 767 for a long haul trip and you take a look in the cockpit. What do you see, two 18 year old pilots. Would you leave or go to your seat and relax and enjoy the flight or..? Would you feel more comfortable with a couple of pilots around 40?

I think that's a pretty bad comparison. I haven't personally flown a 767 but I presume it's hard. At 27 I can't imagine being experienced enough to fly one, even had I started flying at 14.

However, having spent half my life (or so) in front of a computer I feel pretty confident I know my way around my business, computers, and the net in general.

I didn't know Daniel was 18, and I can't say it's changed my perception of Ultraspeed at all. From all reports I hear they are a great company.

I might be the only one but it seems to me now Annette isn't around, some people have just found a new ball to kick around. Just ignore them Daniel.

Greg Moore

Originally posted by akashik
I might be the only one but it seems to me now Annette isn't around, some people have just found a new ball to kick around. Just ignore them Daniel.

Greg Moore [/B]


Very Very True!