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View Full Version : speed comparison between Rackshack and DV2


panopticon
03-11-2002, 11:52 PM
Anyone have some speed comparisons between Rackshack.net and TranxactGlobal.com / DV2?

(Following this thread http://webhostingtalk.com/showthread.php?threadid=39310&pagenumber=2 comparing Tranxactglobal to Serverhost)

twrs
03-12-2002, 10:08 AM
I just ran some Netmechanic tests to dv2/tranxactglobal and rackshack. The result should come out in the next 8 hours and I'll keep you posted. The last time I checked, dv2 was still faster than Rackshack.

MikeA
03-12-2002, 11:59 AM
Which is weird cause they both use Cogent from what I understand.

twrs
03-12-2002, 12:32 PM
I believe dv2 uses Aleron as primary, and Cogent (and some unknown private peerings?) as secondary while Rackshack uses Verio/Cogent/TimeWarner and a few others. Both providers are definitely multi-homed and don't rely on Cogent only. I think panopticon just wanted to find out which one is faster than the other? :D

dektong
03-12-2002, 12:46 PM
Originally posted by twrs
I just ran some Netmechanic tests to dv2/tranxactglobal and rackshack. The result should come out in the next 8 hours and I'll keep you posted. The last time I checked, dv2 was still faster than Rackshack.

how would netmechanic tells you how fast a network is?

cheers,
:beer:

dektong
03-12-2002, 12:49 PM
Originally posted by panopticon
Anyone have some speed comparisons between Rackshack.net and TranxactGlobal.com / DV2?


As you probably know, download speed depends on many parameteres, such as: geographic distance, network congestion, network quality, time of the download, etc ....

Now, how to make a fair comparison, that's hard. To just download file and see how fast they go would probably not going to tell you much. Downloading from diverse location would give you better (yet, probably still not truthful) picture.

cheeers,
:beer:

twrs
03-12-2002, 01:24 PM
Originally posted by dektong
how would netmechanic tells you how fast a network is?


Just go to the Netmechanic site to see their methodology in measuring site performance:
http://www.netmechanic.com/server_check/server_faq.htm

Basically, it will run several actions (ping, download, etc) to the tested site every 15 minutes for 8 hours and plot the results in a nice graphical report and chart. The free service runs the test from their monitoring station in the US.

I've been using their Server Check Tool for years and so far, it's quite good and reliable. To get the best result, it's important to run the test at different hours for several days or even weeks, and compare it against some other well-known providers.

So far I've found an interesting and consistent pattern that a site/server which does well in a Netmechanic test is more likely to have a better network. So I think it's a good decision to use Netmechanic as the first tool to measure the performance of a network and/or server.

Angel78
03-12-2002, 01:37 PM
http://tranxactglobal.com/servers.html

well these ppl are selling P3 with 256 mb of "Memroy", are they really a big company, because their website doesnt look that way?

twrs
03-12-2002, 01:55 PM
Originally posted by Angel78
http://tranxactglobal.com/servers.html

well these ppl are selling P3 with 256 mb of "Memroy", are they really a big company, because their website doesnt look that way?

Please take your time to read this thread:
http://www.webhostingtalk.com/showthread.php?threadid=36852

panopticon
03-12-2002, 02:25 PM
well these ppl are selling P3 with 256 mb of "Memroy", are they really a big company, because their website doesnt look that way?Tranxactglobal is not a huge company but they do have 600+ servers online I believe. Quite honestly spelling was one thing I had against them (yes I am picky), but I emailed around 10 of their current customers from this board and no one had anything bad to say. I also started a thread asking anyone if they had any bad experiences with tranxactglobal, at all, and I got several more positive replies, and only one person had something bad to say, and you'll find a thread in this forum from that person to that effect, but it wasn't a technical comment exactly and I couldn't find a second person to back that up. So only one person with anything bad to say at all seems pretty good. Now Rackshack is a huge company, but because of their size I have heard numberous problems reported by their customers. Problems included clueless tech support, power cords tripped over, the screw-driver incident, and a response if anything goes wrong to just restore the whole server rather than make any attempt to fix the problem (thus resulting in a complete loss of all data). I also heard at least one complaint where someone's server was restored by accident. Based on all that, I'm not sure if it's better to go with a huge provider who has more redundancy or a smaller provider who can find your server when you call in less than 5 minutes.

panopticon
03-12-2002, 02:36 PM
Thanks trws... can't wait to see the results.

BTW, here's the raw speed I get from Rackshack from a Quest connection:
13:27:43 (543.64 KB/s) - `ThunderCats.mpg' saved [13290808/13290808]
13:26:45 (555.38 KB/s) - `ThunderCats.mpg' saved [13290808/13290808]

twrs
03-13-2002, 12:31 AM
panopticon, here are the test results:

http://scp.netmechanic.com/reports/free/070/0849/25-029112.htm (tranxactglobal)

http://scp.netmechanic.com/reports/free/070/0851/07-030768.htm (rackshack.net)

I think the download time in tranxactglobal is a bit better than rackshack and I could usually get lower download time (less than 0.1 sec) from tranxactglobal and "very good" result. As for rackshack.net, it seems to be quite consistent in gaining the "good" result.

In overall, I prefer tranxactglobal over rackshack considering I heard that they will probably add level3 and qwest in their multi-homed network later. Maybe Sailor could confirm about this? :)

headsurfer
03-13-2002, 01:05 AM
That's an interesting service. I think I'll have to try it out on a longer term basis with several of teh larger hosts listed. It should be interesting information over a 30-60-90 day period.

While I am certainly no statistical pro, the results listed above pretty much look "statistically" identical. One is a fraction of a second better but that could change over repeated longer term testing.

IMHO, looks like both networks run pretty well. Which is probably the case for the bulk of the hosts represented on this board.

Robert Marsh
Head Surfer Rackshack.net

twrs
03-13-2002, 01:25 AM
Yeah, it's indeed a useful and interesting service. I'm surprised that not many people in this forum use it. If you're like me who like to run the tests against multiple sites/servers every day, you will see that the result is indeed very useful.

I agree that both networks (rackshack and dv2) run pretty well and stable. I was also considering rackshack seriously until I found out that you only install Redhat 7.1 on the server and most of the Plesk packages are sold out, except the high-end/expensive packages.

jmars
03-13-2002, 02:39 AM
Yeah, I just don't get that 7.1 thing either on the plain linux boxes, either. .2 releases tend to be more refined and stable -- no reason to stay with .1, generally.

One GOOD thing, though, is that apparently their default build DOES have ext3 compiled in -- dramatically enhancing the integrity of your data & reducing, if not in many cases eliminating, the need to do system restores. Good job, Rackshack! =)

And, no, Robert, as modest as you might be, not many of the -low cost- offers (~100mo) are authentically competitive to Rackshack. Not with multi-homed bandwidth, pro facility, etc -- places where it counts. Only dv2 was/is, really. (many of the higher cost ones, too, of course!) There are some upcoming ones, though. I think when porcupine gets things rolling, he'll be one to watch.

Out of them all, though, Rackshack still has a better infrastructure set up for growth -- company-wise. Sadly, when some here taste success, small and personal seems to start to become medium sized and distant.

It seems like many smaller competitors don't have the manager/employee structure setup to manage large amounts of orders. Rackshack's management structure is like an ever expanding, ever upgraded superhighway gigapipe. Others have the management equivalent of a 56k modem. Heh. For those of you offering competitive packages now & in the future -- after you're able to compete bandwidth-wise, facility wise, etc. -- that's the next place to look. Upgrade your management structure before you overhaul your marketing & positioning.

The higher end "key" people should learn to duplicate themselves, and to delegate aplenty. To delegate aplenty, you have to learn to trust your new hires, know that they'll make mistakes at first and be OK with that. Making mistakes is no mistake at all - it's a natural part of the learning cycle. Allow mistakes & learning, encourage them, and grow your labor -- it's as much or more of as an asset as your physical holdings. Never be afraid to replace yourself. Race toward such a situation instead.

And may the better companies continue to all win. :) When the hosts win, the hosted do, too -- winning definitely trickles down... trickles up... trickles sideways... trickles all damn over. And those trickles allow even more winning. This ain't no zero sum world. It wouldn't be so damn pretty if it was. :D

qps
03-13-2002, 02:57 AM
Originally posted by twrs
In overall, I prefer tranxactglobal over rackshack considering I heard that they will probably add level3 and qwest in their multi-homed network later. Maybe Sailor could confirm about this? :)

He's been promising the availablity of Epik (which has Level3 connectivity) to me since July when I first started talking to him. The "yeah, they're coming in this week" and "any day now" started getting old, and I just stopped asking in December. I wouldn't make plans based on what he's said - it sure turned out to be a big let down for us, in addition to the other problems we've had with them. At this point, we're about to move everything to our new data center and just leave the space we have with them empty until the contract runs out because it has become so difficult to deal with them for anything, even simple things like reboots.

jmars
03-13-2002, 04:40 AM
Originally posted by jkehe

He's been promising the availablity of Epik (which has Level3 connectivity) to me since July when I first started talking to him. The "yeah, they're coming in this week" and "any day now" started getting old, and I just stopped asking in December.
But in that same time period, didn't he switch on Aleron? At least that made 'em multihomed, and semi-fulfilled that promise.

I wouldn't make plans based on what he's said - it sure turned out to be a big let down for us, in addition to the other problems we've had with them. At this point, we're about to move everything to our new data center and just leave the space we have with them empty until the contract runs out because it has become so difficult to deal with them for anything, even simple things like reboots.
It seems like there's bad blood between both of you, though... thus, difficulty. I mean, just 'cuz your married, doesn't mean things will go smoothly if you're both angry at each other. It shouldn't be that way, I know, especially when there's promises involved... but still...

May I ask... was there bad blood before you had trouble, or after? (or BECAUSE you had technical trouble)? Again, I know it shouldn't matter in a contractual business relationships... but it sure is a lot easier dealing with people who you like, and whom like you. Once emotions run sour, it can be a lot harder to get any sort of compliance from anyone. It'd be good to get some details here.

Also, why would you have to ask them to do reboots, if you can login and do them yourself?

sailor
03-13-2002, 08:51 AM
I am flattered to be compared to what I consider the market leader out there. Rackshack is a great company from what I have heard and some day I hope to get to meet headsurfer - maybe at a trade show and buy him a beer. I also appreciate his profesionalism and very few posts on competitors threads which show that he is the leader and is not crying onver spilled milk like some others that we know of.

The connectivity - as I have mentioned before and headsurfer mentions a few posts back - they networks all seem to be pretty identical - even though they have different providers - this is because - with proper tuning - you can get the best performance if you have a couple of good backbones.

In adding Aleron and the performance enhancements that came with it - I believe we more than fullfilled our promise - in fact exceeded it! (not just semi fulfilled it. They are one of the top rated tier 1 backbones! We ended up with them instead of a tier 2. Wow - I would say that was a pretty good circumstance for our customers.
(Jmars (one of the masters of technical information on this board ;)) orginal post - of semi fulfiled)

We are happy with our bacbones and we will bring in providers as they make financial and performance sense to us. As far as making plans on what I said - we actually improved things as far as I am concerned and I dont know any customer who would not want me to change my mind if I see a better decision to be made. This ends up benefiting the customer. If I have too many providers sitting around or too much cost - I can not give the price performance ratio that I have now.

As for Jeff Kehe..(rolls my eyes and takes a deep breath and sighs) ...I really dont like to respond to his little posts on my threads - but I will reply to a couple of very specific items here and leave the rest for you all to search the forum on him and his company. You will see the results for yourself.
Our network is on comparison with the guys I consider the market leaders out there (that should be enough) We do not have Epik - they put their plans on hold to build fiber in our facility due to their internal decision because of the general market downturn. I have great connectivity to the qwest network already and as far as purchasing trasnit from them - well they are too expensive for my model and aleron and cogent do a great job - so who cares.
I am not going to comment on his new provider - because they have never posted comments on me here and I am happy to continue with that reciprocal level of professionalism with them. I am sure they will do just fine.

The reason JK wanted us to reboot - which we did for them all the time is that he (when I last spoke to him) is a part time college student living in South Carolina and does not have any full time staff here in atlanta to take care of things (which I applaud him for completing his education)- this means that for someone to be at the data center was a difficult thing and he never wanted us to do support or him because he did not want to pay for anything because he could not even pay for his base service with us and ended up getting shut down after bouncing checks and running up a big balance.

My undertanding is that he had similar problems with his last 2 hosts. And - by the way - we would not renew your contract even if you wanted us to :P. IT is not a technical serivce issue - we have beant over backwards for this person in providing a high level of service (which did not get paid for for a long long time). the bad blood started when he got his company shut down and he has been really mad ever since. Dont be mad about that - I see you manage your customer receiveables that way and in fact you even try to convert their servers to your property! I am sure they get really bad blood with you about that. LOL!

Jeff- please do not comment any more on threads about our company - you are doing yourself a disservice - all the bad things about you come out. I wont make comments on you either - please just stop. Your energy will be better directed towards servicing your client base and being the best provider that you can for them. I dont have anything against you personally - I am sure you are just trying to do your best in an entrepreneurial environment - so lets all please stop trying to assasinate our competition. If you are really that upset- go to anger management counseling. Dont dwell on something - it is not good for your personal stress level - and also - then the good people on WHT have to slog through all of the long diatribes here on the board vs reading good information about companies.

Truce please? Lets worry about our own businesses ok? Thanks!

CoreFighter
03-13-2002, 10:36 AM
hahaha this thread is getting funny :P

jkehe i guess your over 21 right, act like a mature people please, you even own a company...

if you can't compare to the others, don't being mad, instead u should learn things off them, no one would do bussiness with mad people... image is important to the costomers...

btw, i've been to this board for almost a year, but i never post until now cause of this funny ****...

brandonk
03-13-2002, 10:27 PM
Sailor,

I just wanted to say thank you to you and your staff for being so kind when I was dealing with Serverhost.

I'm happily being serviced by RS and Tera-Byte now, both are very reliable. In the future, I might try your company out. ;) Best wishes.

jmars
03-13-2002, 10:43 PM
whoah-h-h!