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View Full Version : Need urgent help with my domain !


fastxeon
04-18-2005, 03:17 PM
Hi guys...

I had registered a domain with subtledomains.com ... but now I see that they have a new site... They still have a link to the old site... so I can log in to the control panel of the old site but not the new site... I called them up and they say that they have nothing to do with the old subtledomains.com customers. So i contact the phone number of the old site and some spanish lady picks up saying they are new owners to some store.. and the old owner has left. Now I cant even transfer my domain coz its locked and I cant find the old owners. I have no idea whats happening. The new subtledomains.com owners dont care about the old customers and say they cant help me...

How do i get my domain outta there now...

Please help :(

Bashar
04-18-2005, 03:24 PM
goto www.whois.sc/PUTYOURDOMAINHERE.XXX and see which registrar its registered from?

is it locked?
are you the administrative email contact?

Maxo
04-18-2005, 03:29 PM
Also betterwhois.com could be a good idea to check that information as well.

fastxeon
04-18-2005, 03:45 PM
yeah the registrar is onlinenic.com but i cant get a hold of anyone on the phone.

Will they release my domain though it has been registered by a reseller which is the old owners of subtledomains.com ??

Bashar
04-18-2005, 04:27 PM
is it locked?

fastxeon
04-18-2005, 04:52 PM
yeah thats the problem ... its locked... n i cant transfer it to enom ...

Bashar
04-18-2005, 06:00 PM
onlinenic support is your only solution, try explaining the problem to them hopefully they can solve it for you.

good luck...