Hi, the SMTP server for our raq3i is not responding. We tried restarting sendmail, turning the mail service off and then back on, and we rebooted and we still can't recieve emails. Does anyone know what to do to fix this. We checked the logs and still don't know what to do.

Where did you look ? What was in the logs ? There must be some sort of error... Did you restart sendmail ? Try stopping it and then starting it. Sometimes that makes a big difference on the cobalt pizza box stoping/starting instead of restarting.

Worth to give it a shot.

Robbert

Well we found out the problem, it was our DNS. We get our DNS from another site and something was wrong with their server. When they fixed it everything started running smoothly. Thank You for your help.

A quick way to check if the SMTP server is alive is to telnet into it:

telnet nnn.nnn.nnn.nnn 25

where the n's are your numeric IP address. My SMTP server shows the following:

220 home.example.com ESMTP Postfix

So when you put that in and if I see something similar to yours then everything is ok. Thanks a million that will come in handy.

Originally posted by Mike the newbie
A quick way to check if the SMTP server is alive is to telnet into it:

telnet nnn.nnn.nnn.nnn 25

where the n's are your numeric IP address. My SMTP server shows the following:

220 home.example.com ESMTP Postfix


I have problem of not being able to send mail.

I try telneting to port 25 but the connection was refused. What could be the problem?

FYI: I'm able to receive mail ok.

Tom Sonsuwan
Support