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View Full Version : domain email config problems - Raq 4


halfcab
03-11-2002, 05:25 AM
I'm sure this has been brought up a million times on this forum.....but I'm new, so please help!

Basically I'm managing a Raq 4 for a client, I've setup the host domain no problem, and the email works fine. My problems lies with virtual domains added to the server. The sites work fine but when I config. the mx-records for each domain I can't get the mail to work.

----------------------------------------------------------------------------------

These are the settings I'm using:

MX:

virtualdomain.com > mail.virtualdomain.com
www.virtualdomain.com > mail.virtualdomain.com

Site settings:

Host Name: www
Domain Name: virtualdomain.com
web server alias: virtualdomain.com
Email server alias: virtualdomain.com

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In outlook express I have the setting:

pop3 server: virtualdomain.com

I can send emails with the addresses specified no problem, and I can receive emails sent to the address from my hotmail.com account?!?

but when I send mail from my personal account (chris@halfcab.net) I get the following error:

The original message was received at Mon, 11 Mar 2002 08:40:47 GMT
from adsl-212-42-174-237.fast.net.uk [212.42.174.237] (may be forged)

----- The following addresses had permanent fatal errors -----
<email@virtualdomain.com>

----- Transcript of session follows -----
550 5.1.2 <email@virtualdomain.com>... Host unknown (Name server: mail.virtualdomain.com.: host not found)

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Please help me, I just can't seem to get all this working!

Cheers,
Chris

Sainthax
03-11-2002, 06:11 AM
it's 5am and I'm about to fall asleep but I'll throw out a brain dead idea....I think you need to make the change shown below


Host Name: www
Domain Name: virtualdomain.com
web server alias: virtualdomain.com
Email server alias: virtualdomain.com, mail.virtualdomain.com


:sleeping: :sleeping: :sleeping:

halfcab
03-11-2002, 06:53 AM
Thanks for the idea....but alas no joy :(

I'm using virtualdomain.com as the setting in 'incoming mail (pop 3) in outlook express, is this correct?

Also is there anything I need to add in the 'email server parameters' in the raq 4 control panel?

....any help out there would be much appreciated! :spiny:

iVersit
03-11-2002, 09:54 AM
Quick Example Config:

A record:
www domain.com 111.111.111.11
(create PTR reverse)

A record:
domain.com 111.111.111.11

MX Record:
domain.com
domain.com


Set inbound and outbound to domain.com then make sure you have 'accept email for domain' checked in the site settings.

Chicken
03-11-2002, 10:58 AM
Originally posted by Sainthax
it's 5am and I'm about to fall asleep but I'll throw out a brain dead idea....I think you need to make the change shown below


Host Name: www
Domain Name: virtualdomain.com
web server alias: virtualdomain.com
Email server alias: virtualdomain.com, mail.virtualdomain.com


:sleeping: :sleeping: :sleeping:
This change would allow you to receive email addressed as:
user@virtualdomain.com or user@mail.virtualdomain.com
-which I'm guessing isn't the desired result...

You *could* switch this info to:
web server alias: virtualdomain.com, mail.virtualdomain.com
Email server alias: virtualdomain.com
-but honestly, I'd just MX to domain.com (not mail.domain.com) and save yourself from possible errors like this in the future. If you do this, you'll be fine.

halfcab
03-11-2002, 11:18 AM
Still getting the same error. I'll just confirm what I've done, I'm sure this is correct.

Mx:

www.virtualdomain.com > vitualdomain.com
virtualdomain.com > virtualdomain.com

Site Settings:

host name: www
domain name: virtualdomain.com
web server alias: virtualdomain.com
email server alias: virtualdomain.com

Outlook:

incoming mail (pop3): virtualdomain.com

--------------------------------------------------------------------------------

Do I need to set anything in the email parameters in 'control panel' (like the 'Relay for the following Hosts/Domains' setting?)

I can't get email working for any site this server is hosting except the main server domain, help me!
Chris
:bawling:

halfcab
03-11-2002, 06:45 PM
Can knowone help with this problem? has anyone experienced this before?....I'm at a loss :bawling::confused: :( :dunce: :puke: :kaioken:

Chicken
03-11-2002, 09:11 PM
Can you post your whole DNS zone file, not just MX? You could probably get rid of:

www.virtualdomain.com > vitualdomain.com

-but I wouldn't think that would affect things either way (still not needed). If you've just made these changes, wait 24-48 hours. Site settings look fine. You don't need to muck around with relay settings.

halfcab
03-12-2002, 07:26 AM
Thanks Chicken, its just refreshed and all is well! :beer: