sam_cogan
03-31-2005, 02:02 PM
Im looking to get an incoming US tel number for my support service using skypes new skypein service. They offer a wide variety of US area codes to have your number in. Being in the UK these mean very little to me. Is there any advantage to having a number in a particular state when my clients are pretty evenly spread out through the US. Is there any particular area code that looks better?
Redcoat
03-31-2005, 02:26 PM
Sam,
I wouldn't worry to much about the local number since your clients are wide spread. If they were in a similar location you would probably want an area code that reflected that.
I would just pic one (maybe from a main city area, since there is a higher volume of potential clients in a city).
Jonathan
9XNet
03-31-2005, 02:41 PM
You can also get a Connect.Voicepulse.com line $11 a month with Unlimited Incoming calls free.
joshiee
03-31-2005, 05:20 PM
Originally posted by WebDogPro
You can also get a Connect.Voicepulse.com line $11 a month with Unlimited Incoming calls free.
After Voicepulse upp'ed their prices, I'm going with Broadvoice for incomming (5.95) and NuFone.net for outgoing (2.0c/minute)
shaunewing
03-31-2005, 07:33 PM
I personally would never use Skype for business, especially for incoming customer service.
There's no call queuing, support for multiple users, line hunting and many of the other features that are necessary in a business environment.
It may work well when never receive more than 1 call at a time, but once you hit that point you'll need to consider another service which means losing your number.
Originally posted by joshiee
NuFone.net for outgoing (2.0c/minute)
Ever considered NuFone's toll free incoming?
It's 2c a minute with no monthly fee which means the break even point (ie: the point where it costs the same, or less to pay $5.95 a month for a standard DID) is just under 5 hours.
Our calls from the US are fairly minimal, so this works out cheaper for us.
I'm using NuFone and Voicepulse Connect for US calls. VP Connect is mainly for outgoing calls to 1800 numbers, and NuFone is for the remaining calls to +1 (and incoming).
The advantage is that 800 numbers are portable, so you can move to another provider if NuFone doesn't work out and keep your number.
-Shaun
joshiee
04-01-2005, 05:59 AM
I didn't realize NuFone offered toll free without a monthly fee. I'm gonna sign up once they get their registrations back onilne. Even though I have an account it won't let me add the number.