isellhosting
03-28-2005, 10:32 PM
Just got the following email regarding the Funky Frog transition to ResellerPeak .com (which I guess is completed now): Hi,
My name is Matt Leibner, and I'm the Operations Manager for The MainArea Network, parent company of ResellerPeak .com. As you are already aware, ResellerPeak .com has acquired the shared and reseller customers of Funky Frog Hosting. The MainArea Network has been providing hosting services since 2001, and currently focuses on dedicated servers and reseller hosting.
In order to make the transition as painless as possible, we have set up a specific email address to get in touch with our sales and support staff specifically regarding the transition - <web address> . Please register for our helpdesk at <web address> , and submit tickets to the "FFH Transition" department. Once registered, any tickets that you submit via email or the helpdesk system will be placed under your username so that you may track your own tickets easier as well. This will ensure that your ticket is handled by the proper staff members. Our ClientExec billing system will be online shortly, and you will see few changes in the billing system interface and monthly invoices. The only exception to this is clients paying by 2CheckOut. We will be sending a separate email with instructions on how we will deal with direct credit card payments, since we have our own merchant account to process Visa, Mastercard, and Discover cards.
For now, we will be keeping the server in Texas, and will not be transferring clients to our other servers. You do not have to do anything at this time! We have already done software upgrades and security hardening If you wish to be transferred from the Texas server to one of our New Jersey servers (Located at the InterServer.net datacenter), you may open a support ticket requesting so. At this time, we do not have SiteBuilder, RVSkin, or CPanel XP on our NJ server, though. Your packages and price plans will also stay the same, regardless of which server you are on. On another note, we will no longer be offering additional sub-reseller accounts due to recent fraud issues, as well as compatibility issues.
Please feel free to email us at <web address> if you have any questions, support issues, or if you'd just like to introduce yourself! My team and I look forward to working with you.
Thanks,
Matt Leibner
Operations Manager
The MainArea Network
<web address>
<web address>Does anybody have any opinions on Reseller Peak or Main Area? I originally got an email from Funky Frog regarding this last week or so, but I'm guessing that this means that the ownership transfer is complete, and we're now dealing with Reseller Peak for everything.
Thanks!
P.S. This no URL thing is annoying!
My name is Matt Leibner, and I'm the Operations Manager for The MainArea Network, parent company of ResellerPeak .com. As you are already aware, ResellerPeak .com has acquired the shared and reseller customers of Funky Frog Hosting. The MainArea Network has been providing hosting services since 2001, and currently focuses on dedicated servers and reseller hosting.
In order to make the transition as painless as possible, we have set up a specific email address to get in touch with our sales and support staff specifically regarding the transition - <web address> . Please register for our helpdesk at <web address> , and submit tickets to the "FFH Transition" department. Once registered, any tickets that you submit via email or the helpdesk system will be placed under your username so that you may track your own tickets easier as well. This will ensure that your ticket is handled by the proper staff members. Our ClientExec billing system will be online shortly, and you will see few changes in the billing system interface and monthly invoices. The only exception to this is clients paying by 2CheckOut. We will be sending a separate email with instructions on how we will deal with direct credit card payments, since we have our own merchant account to process Visa, Mastercard, and Discover cards.
For now, we will be keeping the server in Texas, and will not be transferring clients to our other servers. You do not have to do anything at this time! We have already done software upgrades and security hardening If you wish to be transferred from the Texas server to one of our New Jersey servers (Located at the InterServer.net datacenter), you may open a support ticket requesting so. At this time, we do not have SiteBuilder, RVSkin, or CPanel XP on our NJ server, though. Your packages and price plans will also stay the same, regardless of which server you are on. On another note, we will no longer be offering additional sub-reseller accounts due to recent fraud issues, as well as compatibility issues.
Please feel free to email us at <web address> if you have any questions, support issues, or if you'd just like to introduce yourself! My team and I look forward to working with you.
Thanks,
Matt Leibner
Operations Manager
The MainArea Network
<web address>
<web address>Does anybody have any opinions on Reseller Peak or Main Area? I originally got an email from Funky Frog regarding this last week or so, but I'm guessing that this means that the ownership transfer is complete, and we're now dealing with Reseller Peak for everything.
Thanks!
P.S. This no URL thing is annoying!
