 | View Full Version : Outsourcing support List goodness0001 03-05-2002, 04:01 PM Can someone list outsourcing support companies and any qualities you know about them... I know bobcares.com but there has to be more out there... Thanks Simone 03-05-2002, 04:22 PM I don't used any of the following companies and look expensive alternative to bobcares http://www.cylynx.com/ http://hyper-techs.com/ http://www.outsource-support.com/ goodness0001 03-05-2002, 04:34 PM You are right, those are some very expensive alternatives. CagedTornado 03-05-2002, 11:10 PM Oops... I didn't read the original question closely enough ... you were COMPARING to bobcares. Sorry. Dan bitserve 03-06-2002, 02:39 AM We got "spammed" by one in russia yesterday. --- Greetings, I couldn't find a business development or marketing related email address at your website where I might send a business proposal regarding system administration and esupport outsourcing. Could you provide me an email address of a marketing or executive staff with whom I may discuss the proposal or alternatively forward this message to a responsible person. Thank you in advance. Best wishes, Michael --- Jason replied with: --- Thank you for your interest in our system administration and support outsourcing services. If you are interested in hiring us for this type of service, you can contact me at this email address. I'd also like to offer you the chance to get your web site hosted by bitServe! I can give you up to 33% off for a limited time... blah blah... --- They replied with: --- Hi Jason, I am sorry that my message has confused you. Actually I had in my mind to offer your company our own tech and customer support services, but now I see that you have more than enough personnel in-house. Anyway, if are interested in low cost and professional services of this kind I will be happy to discuss with you. Best regards, Michael I won't name the company, because then their spam might pay off. So this post is probably of no use to you. :( Jeff Rambo 03-06-2002, 04:42 AM What price range are you looking at? goodness0001 03-06-2002, 12:49 PM It is hard to tell the price because i am yet to find a company that offers this reasonably. I am looking to take the pressure off our techs during the overnight hours so all i really want is monitoring during those hours, no real support issues need to be handled by the outsourcing. Just monitoring and ifsomething like apache failed, then just to go in and restart it or something around those lines... Skeptical 03-06-2002, 11:55 PM How are your experiences with outsourced support? I mean, everyone's system is so unique and different. do they ever mess up? Simone 03-07-2002, 01:31 PM Another option http://www.supportex.net/ Incognito 03-07-2002, 02:30 PM gitechs.com |