Escalade Networks has the following special available only through WHT:

Dual PIII 850MHz
512MB SDRAM
40GB 7200RPM HD
10/100 NIC
150GB of Fully Burstable Bandwidth
24x7 NOC / Technical Support
Red Hat or FreeBSD
10 IP Addresses

$299.95/month
$250.00/setup fee

No contract required. Servers will be set up within 72 hours. Additional bandwidth is available at $1.95 per GB pre-paid or $2.95 per GB not pre-paid. Additional IPs are available for $1.00 per IP per month. For additional information please call 1-877-868-4686 or visit www.escaladenet.com. You can also email sales@escaladenet.com. Bandwidth is provided by UUNet. For ping times / traceroute use IP: 208.254.57.9.

Upgrade costs:

- Upgrade to 1GB of RAM - $110.00 one-time fee.

Please call or email for other upgrade quotes.

Thank you!

My servers at Escalade Networks died 48 hours ago with whole their network segment (65.208.146.*). Support is not alive neither by phone nor by e-mail. We even missed to download backups. Company died. Our customers are going to start a court...

Does anybody else like to have such experience??...

NO!

Hrm.. let me think about it......................................

Okay, I got it.. I agree w/ YUPAPA. :rolleyes:

What are you three talking about?

v0id, if you have a negative experience, you should share it with others in the dedicated or general hosting forum. Merely raising an accusation without proof is not appropriate.

Peter

Originally posted by v0id
My servers at Escalade Networks died 48 hours ago with whole their network segment (65.208.146.*). Support is not alive neither by phone nor by e-mail. We even missed to download backups. Company died. Our customers are going to start a court...

Does anybody else like to have such experience??...

If you had followed instructions you would not have this problem. I also talked to you about your email problem which just makes it take longer AND you have given us 3 different root passwords which do not work. We also have not received any phone calls from you.

You have never had a problem with our service other then this and you have been with us for 7 or 8 months now.

We need the root password (one that works) and we can put it back online for you. Until you email or call us with this information your server is going to be down.

Email: support@escaladenet.com
Phone: 310-212-0802 (Data Center Phone Number)

Thank you,

Ryan

It's a miracle! Neither on your site, nor on your e-mail letters I never saw this number. And it's a miracle 2x - it works! :D:D

I see you guys are getting lore! Working phone number is _required_ in all business, and dedicated hosting is not an exception...

Originally posted by us0r

We need the root password (one that works) and we can put it back online for you. Until you email or call us with this information your server is going to be down.



I always wonder when I see this problem, I wonder why the company just couldn't pull the box and hook it up via console and set a new root pass....

You say you have a number for the DC, so why couldn't they do that, and send him the new pass? Would have fixed the problem much easier...

In fact, many companies I've delt with have a policy to never ask a customer their root password, so they will not give it to an impersonator... They will always go to your box and and use LILO to boot it into single user mode...

Originally posted by v0id
It's a miracle! Neither on your site, nor on your e-mail letters I never saw this number. And it's a miracle 2x - it works! :D:D

I see you guys are getting lore! Working phone number is _required_ in all business, and dedicated hosting is not an exception...

We _have_ a working phone number and several of them.

Your server is back online now that we have received the required information.

I see this one first time!
All others are full-time busy or with only autoresponder.
You can drop a stone in me if I'm wrong...

Ok, this is not comportable place to speak.

And I propose to you register 24/7 working ICQ number or AIM.

Thanks.

Personally, I think its unfair that Us0r's special offer has been held hostage by accusations not related to his offer. I totally understand if the client is unsatisfied but he should have taken it to the appropriate area of the forum. *shrugs*. Now his offer is as good as dead, cos I dont think anyone will order anything from this thread.

voiD, You just killed this companies image!

I have never used them before but i agree with queensoul it was wrong and you brought it up in to wrong section!

I cant wait till you post something of your own, it will be funny how easy this can come back on you...

Im not taking sides i do not know how they really treated you this and that but the advertising forum is advertising FULL stop!

Kind regards to all!

dont loose heart mate. if i was in the market for it id take one. one moron wont put me off. you handled it well and the other guy obviously needs a little schooling in reality and the english language.

Originally posted by richy
dont loose heart mate. if i was in the market for it id take one. one moron wont put me off. you handled it well and the other guy obviously needs a little schooling in reality and the english language.

Mr. Richy, if you don't like my english you can <<Removed>>.

I can swear, you don't know any language except your native. So, this is not an argument.

What about Escalade - try to contact them with phones published at their site.

I'm their customer near one year, but I spoke with them yesterday first time.

I don't think anything bad about Escalade. Their service is almost stable. I'll be really glad if they'll solve support contact problems too.

hehe swear all you like. i can stumble thru a few sentences in french german and spanish and did latin at school years and years ago but no i dont consider myself fluent in any non computing languages other than english because ive never needed to be.

i tend to speak to suppliers on the phone before i order as a matter of principle, just to see how easy it is etc and i tend to ask the sorta presales questions that get me referred to tech support anyway :) if you had a problem maybe it would have been more appropriate to post in another forum?

Originally posted by richy
i tend to speak to suppliers on the phone before i order as a matter of principle, just to see how easy it is etc and i tend to ask the sorta presales questions that get me referred to tech support anyway :) if you had a problem maybe it would have been more appropriate to post in another forum?

It is not a fine place to speak.
Let's stop this stupid thread until moderators not banned us out of here.

2Moderators: Please copy/move thread in another phorum, maybe someone want continue? :D

Oh Jeez Louis, you really pack a pair of big b*lls Void. You ruin a guy's legitimate business offer by interpolating unnecessary and irrelevant garbage. Now you have succeeded, you order the moderators to copy/move the thread ..to.. ERM, am sorry, you forgot to tell them where to move it to. Perhaps Chicken will need some guidance/advice from you on where to move the thread.

Nice offer Ryan.. don't get discouraged at these posts. It happened to me when I posted some deals for servers awhile back but I'm sure you're getting a lot of PM's and emails.. not everyone is going to ask every question in the forum. You're doing the right thing by taking care of each problem and email as it comes. Your rep. will be determined by other things than one person.

Originally posted by queensoul
where to move it to. Perhaps Chicken will need some guidance/advice from you on where to move the thread.

Who are local Moderators? Gods? If it's taboo to usual peoples speak with Moderators, I'm really sorry.

Hello!

I'm company holder which servers were down.

I'm sorry about ill maners of our engineer who flamed here, but you can understand us - during this 2 days downtime we lost 50% of our customers and I'm afraid we'll never return them back.

I can confirm - we really wasn't able contact Escalade via phone.

But in all other cases they are good company with stable hardware and good bandwidth.

Thank you.
--
Vlad F.

Thread was started 03-04-2002 so Ryan can start a new one if he wishes. No it isn't really the correct forum to bring up a support issue, so anywhooo, I'm just going to lock this one and we'll move forward from here.