If you think that your domain with them is safe - YOU ARE WRONG. They can turn off the light at any time !
According to their "Registration Agreement" they can disable your domain and even CANCEL domain registration when ever they wont !!!

My domain registered with them FOR 10 YEARS was disabled, because someone reported to them that my whois is invalid (they have "Report Invalid Whois" link on their site, so any idiot can do it).

They also emailed me, and told me that my domain can be CANCELED, if I will not update the information within **5 DAYS***! (it was not specified what I should update, only that I have to update whois or my domain will be canceled).

It now appears that all information in the whois was absolutely valid and only country code was not included in the phone number - *this is the reason why they disabled domain*.

Country code is missing! This is ABSOLUTELY INSANE!

Great to see the are finally enforcing the ICANN rules, this will go a long ways in protecting people against internet fraud.

You admit yourself you had 5 days to correct it, let it be a lesson albiet a huge one.

Dave

How is that insane? It is per ICANN regulations.
Keep your WHOIS information up to date.

or just use who-is guard lol

Originally posted by HP-David
How is that insane? It is per ICANN regulations.
Keep your WHOIS information up to date.

But information in my whois was 100% valid and up to date !!!

Obviously it wasn't - you also had five days to modify it and chose not to.

Originally posted by os77
But information in my whois was 100% valid and up to date !!!

:confused: You just said it wasn't, that there wasn't a country code. Had the phone number you provided caused your phone to ring, perhaps the person who complained to GoDaddy wouldn't have?

which is it, was the country code wrong or was it 100% up to date?

I think thats goos politics, that way we will avoid some scammers in the Inet World....

the who-is was wrong and you had time to update so a domain name is only not protected if you choose not to change the information in 5days

Every domain registrar follows the ICANN regulations, so Whois info should be 100% correct. They have the right to disable our domain. Its their policy.

Originally posted by HP-David
Obviously it wasn't - you also had five days to modify it and chose not to.

It was valid. It is absolutely unclear do I have to add country code before my phone number or not.

For example lets check whois for your domain - http://www.hostingplex.com/ -
Phone: 416-425....
Country code is missing? Where is it?
So If my whois was invalid, your whois is not valid also...

They disabled my domain BEFORE they tell me what is "not valid". So I was not able to change anything before they disabled it.

os77,

In our case it is '1' - as Canada is part of the NANP.
We'll update ours within the 5 days. ;)

Originally posted by HP-David
os77,

In our case it is '1' - as Canada is part of the NANP.
We'll update ours within the 5 days. ;)

Your account will be disabled untill you update your whois. :)

Originally posted by os77
Your account will be disabled untill you update your whois. :)

Did they actually tell you that it was the country code that caused this?

I don't know the ICANN policy on country codes and I would be suprised if the US was exempt from the country code if every other country required it.

Do a whois on godaddy.com and then report them for not having a country code. :)

Originally posted by Wullie
Did they actually tell you that it was the country code that caused this?


I've sent them several emails from different accounts asking what is invalid and they only replied after 5 days, and *after they disabled* my domain that they received a complaint from a 3rd party and that the country code for the country listed in the whois should be +7, and the phone number listed starts with 8 - that is why they disabled it.

so it looks like everything works, except that you wented them to explain a simple error of yours which you should have picked up easily.

Even as a dotster reseller I have to say good job godaddy.

Dave

Originally posted by Dave B
so it looks like everything works, except that you wented them to explain a simple error of yours which you should have picked up easily.

Even as a dotster reseller I have to say good job godaddy.

Dave

Can someone please provide a link to the ICANN policy that states non-US domains should have the country code and US domains don't?

I've seen quite a few people in this thread reply saying that they were right to do this, yet most of the people do not have any country code on their own domains.

I did not say it was ok.

A site was reported, the owner given time to rectify, deadline passed, domain pulled.

What is broken?

Moved to the Domain Name Discussion Forums.

Originally posted by Dave B
I did not say it was ok.

A site was reported, the owner given time to rectify, deadline passed, domain pulled.

What is broken?

From what I have read.

Site reported, owner given 5 days to rectify it, owner asks exactly what is incorrect as he believes it is correct, dealine passed without reponse, domain pulled.

That's pretty different from your scenario.

The point I am trying to make and it wasn't just directed at you (hence the words "quite a few people") is that most of the people replying here do not have a country code on their own domains, yet a few tell the person it's their own fault for not keeping their contact info up to date?

Okay boys and girls, come on, fess up! Who's the culprit? :D

Seriously speaking, it was rather lame for GD's reps to reply back
after 5 days instead of 24 hours. That unfortunately shut it down
due to no response.

You have to contact them somehow, keep at it. However, you've
no choice but to comply with what they ask of you.

That's the main reason I left them. It didn't happen to me, but
why risk it?

what TLD was your domain

I think GoDaddy was being unreasonable.

There is vast difference between someone putting entirely spurious information into their Whois entry to avoid being found (acting in bad faith), and someone putting their correct contact details but putting their telephone number in the national rather than the international format (acting in good faith). Not having an international dialling code in the Whois entry is not going to prevent anybody from being able to contact the registrant. They just have to look up the international dialling code first - no big deal, surely?

What next? I had to fill in some online form the other day, and it got rejected because I had not included my county. Many people do include their counties when they give out their address, but it is optional. What if some registrar suddenly decided that a UK address is not complete unless it include a county? Are they suddenly going to delete thousands of domains registered to UK residents who (like myself) are in the habit of only including the ESSENTIAL parts of their address (those that the Royal Mail requires us to put), i.e., street address, post town, post code?

Also, giving people just five days to add a missing dialling code is simply not enough. You can't expect people to access their email 365 days a year. You can't expect all of us to always lug our laptops around even when we're lying on the beach in some tropical paradise. A five-day deadline is simply not reasonable.

Originally posted by HP-Kevin
what TLD was your domain

it was .COM domain

is there something wrong with you people?

this is absolutely and totally ridiculous of godaddy.

many places where i have registered names it requires a country code or you can not register.

ok so he had 5 days. he tried contacting them in 5 days, as usualy, the support at godaddy sucks, as bob is too busy blogging.

does this surprise anyone?

just another way for them to extort money out of people. plain and simple!

this is another reason why i will NEVER use godaddy AGAIN!

Originally posted by LaurenStephens.com


just another way for them to extort money out of people. plain and simple!



This isn't really extortion. I don't use GoDaddy any longer (for other reasons), but as stated already, they're really only following the rules set before them.

I have no idea why you guys are agreeing with Godaddy on this one (cept for the last few post). But as somebody said, the mistake was not in bad faith. It was a simple area code that was missing for goodness sakes. If you honestly thought your whois data is correct, how can you fix it if they don't tell you whats wrong. I'd be intrested to see what the policy is on area codes. Tried a quick search but haven't found anything yet.

Originally posted by GnomeyNewt
I have no idea why you guys are agreeing with Godaddy on this one (cept for the last few post). But as somebody said, the mistake was not in bad faith. It was a simple area code that was missing for goodness sakes. If you honestly thought your whois data is correct, how can you fix it if they don't tell you whats wrong. I'd be intrested to see what the policy is on area codes. Tried a quick search but haven't found anything yet.

Sorry, but if you don't know what's wrong with your data, you probably have no business inputting it. This is your responsibility, not that of any domain registar.

If you are looking for an easy domain name registra go to mydiscountdomains.com

I never encountered a problem with them..... never.....

Peace,

Originally posted by JSpired
Sorry, but if you don't know what's wrong with your data, you probably have no business inputting it. This is your responsibility, not that of any domain registar.

You certainly can gain a lot of customers telling them this. You are to stupid to know how to enter information so please don't order from us!

Personally I know I'm human and I make mistakes. Certainly doesn't make me stupid or NOT worthy of registering a domain name.

That is not how I mean for my comments to be taken. My apologies for the poor wording. . .

Let me try again: GoDaddy is following policy, they have FAQs on their site and last I checked, also a phone number. It's the buyer's responsibility to follow any and all rules that go along with the sale.

I understand people make mistakes and was not trying to imply that you weren't smart enough to register a domain. Again, my apologies! I guess I shouldn't type so late at night! ;)

For all the people sticking up for Godaddy on this issue, can one of you please provide a link to the policy that says everyone other than a US based campany must have a country code listed on their domain?

We've seen plenty of people saying they were just following the rules, but not once have we seen the actual rule they are following. Godaddy don't have a country code on their own domain, so how can you say it is right for them to do this to someone?

Just because they are a large company does not mean everything they do is correct.

I don't worry about it, since all my whois info is handled by domainsbyproxy. Prevents the data mining and other crap of publicly accessible info (next thing I'm going to do is get the SSL cert handled by them too). If my domains are filed wrong, it's them that has to fix it.

Chris

Originally posted by Wullie
For all the people sticking up for Godaddy on this issue, can one of you please provide a link to the policy that says everyone other than a US based campany must have a country code listed on their domain?

We've seen plenty of people saying they were just following the rules, but not once have we seen the actual rule they are following. Godaddy don't have a country code on their own domain, so how can you say it is right for them to do this to someone?

Just because they are a large company does not mean everything they do is correct.

This really isn't about sticking up for GoDaddy, but just saying they're following regulation. I'm with NameCheap now and can't even buy a domain without inserting this information.

Here's (http://www.icann.org/faq/) the link you requested.

Originally posted by JSpired
This really isn't about sticking up for GoDaddy, but just saying they're following regulation. I'm with NameCheap now and can't even buy a domain without inserting this information.

Here's (http://www.icann.org/faq/) the link you requested.

Instead of pointing me to an FAQ, how about you point out the actual part that you are referring to? You say they are just following regulation, so for you to say that you must know what that regulation is.

This (http://http://www.webhostingtalk.com/showthread.php?threadid=167638) has been talked about here (and many other places online) before. If you don't agree with the iCANN regulations, don't get a domain name. Sorry, but seems pretty simple.

Originally posted by JSpired
This (http://http://www.webhostingtalk.com/showthread.php?threadid=167638) has been talked about here (and many other places online) before. If you don't agree with the iCANN regulations, don't get a domain name. Sorry, but seems pretty simple.

I didn't ask for a link to another WHT thread (that also doesn't provide an official link), I asked for a link to the ICANN policy that the OP was in breach of.

So are you telling me that you don't actually know what the regulations are and are speculating that one covers this?

Originally posted by Wullie
I didn't ask for a link to another WHT thread (that also doesn't provide an official link), I asked for a link to the ICANN policy that the OP was in breach of.

So are you telling me that you don't actually know what the regulations are and are speculating that one covers this?

I'm telling you this is common knowledge. Try registering a domain name without this info and tell me what happens. If you want to know, please do some research. I've given you two links..and am leaving this thread now.

The original person in this forum had five days to comply and didn't. That is the responsibility of the domain owner, not the registrar, as has been stated here many times before.

Best of luck to you.

Originally posted by JSpired
I'm telling you this is common knowledge. Try registering a domain name without this info and tell me what happens. If you want to know, please do some research. I've given you two links..and am leaving this thread now.

The original person in this forum had five days to comply and didn't. That is the responsibility of the domain owner, not the registrar, as has been stated here many times before.

Best of luck to you.

You are arguing that they are correct and that it is an ICANN policy, however if you took the time to read the policies in question you would see that ICANN require a voice telephone number to be listed, but do not mention anywhere that everyone other than domains registered to a US address must list a dialing code.

The point I have made in this thread is that for them to enforce a policy, it needs to actually exist. If it exists, then Godaddy themselves are in breach of it because they do not have a dialing code on their own domain.

I would suggest you do some research yourself. You tell us that they were following regulations but can't tell us what actual regulation they were following. :rolleyes:

Godaddy will NOT do this if you have a valid Credit Card on file with them, they will cross verify it with that.

This matter was brought up before, godaddy.com is a very UNreliable domain carrier.

And this is coming from a registrar that changed all my information to that of noldc.com!

Now that I think about it, how do these privacy services comply with these regulations? They don't own the domains, yet according to the WHOIS, they do.

If every domain with slightly incorrect WHOIS info was disabled, I'm sure well over half the sites on the internet would disappear.

Originally posted by Trifolic
Godaddy will NOT do this if you have a valid Credit Card on file with them, they will cross verify it with that. That must be why Godaddy charged me their ten bucks of extorsion because they said someone reported my listed telephone number (the same number that's associated with my credit and the domain) was wrong.

They didn't even bother to telephone.

They simply said, your whois data is not correct, get it updated.

Not finding anything wrong, I contacted them and asked them to tell me exactly what they felt was wrong.

They said, the telephone number . . . by the way, give us ten dollars.

Appear's Godaddy's rep doesn't shine too well, and woe the vB owner who got their economy plan....

http://www.vbulletin.com/forum/showpost.php?p=809137&postcount=2

http://www.vbulletin.com/forum/showpost.php?p=809224&postcount=8

:D

Chris

Well, I'd no idea this was going on, so please allow me to retract my earlier ICann comments. As others noted before, it seemed GoDaddy was only following new ICann rules, but clearly ..they're not. Best of luck to all of you in the midst of this!

Seems the enforcement is just another godaddy ploy to make more money

Why didn't you use the private registration option by GoDaddy?