Has anyone tried their Transparent/Anonymous Customer? How fast is their average response time? Also, do they provide logs of support tickets?

Try doing a search for Tripodsupport. The owner of VARHosting owns Tripodsupport, PGhoster, Bungeecode and so on.

thuganomics88,

I wanted to respond to John's recommendation. By all means you can search for these terms. However, Tripodsupport is a different business altogether. A different set of principles and practices is dedicated to VARhosting.

Just wanted to point that out.

Roj

I've used both Tripodsupport and Varhosting and am still currently with Varhosting. I have not had anything bad to say about Varhosting.net in my first month, their live support staff are always available and ready to help. Give them a try? Money back gaurentee :)