Hello! I'm new to WHT...

I have a question...

There is a company. You want to do reselling for that company initially. But you find out that that company is a reseller of another company. Doing a whois search won't help cause that an anonymous nameserver is used.

How do you find out who that company is reselling for?


Thanks!!!!!!!!!!!!

What you can always do is the following:

WHOIS their domain name, and then WHOIS the nameservers they use! Most of the times the company's name is revealed if you do this :)


Glad I've been able to help. :cool:

Tried it... it didn't work... :(

Any other ways?

Have you tried asking them?

Yeah... but they said it was a secret... :(

....a secret!! Have you tried looking elsewhere perhaps?!?

Are you still considering using them or are you just interested?

Yup did a search through over here but didn't find anything. I'm interested in reselling but do not wish to become a reseller of a reseller if you know what I mean... instead, wish to move up another level

Try doing a tracert to their domain.

Try an Arin Lookup of the IP Range

http://www.arin.net/whois

This might shine some light on the mysterious company in the background

Barry

how do you do that? what is tracert? is it the same as traceroute? (or do I have it completely mixed up...?)

Hi,
If you like Post or PM me the URL of that companyand I will help you..
Take care.

Originally posted by Newbeez
Yeah... but they said it was a secret... :(

Find another hosting company to resell for.. If the company does not want to tell you requested info they are obviously trying to hide something or in my opinion being deceitful. There is nothing wrong with a company being a reseller of a reseller, but when they wont be honest with you about for who, when asked, there is no telling what else they may not be honest about..

Just my opinion.

As for finding out who they resell for try going here.

http://samspade.org and type in the domain name of the company you are interested in, then use all of the searches that are on samspade, you should be able to track down who they resell for.

PMed you Host911, thanks for your help!

DigitalXWeb, thanks for your comment. However that company is reselling for another company... we don't know how trustworthy that other company is just yet so don't relaly think we can draw that conclusion... thanks for the link!

Originally posted by Newbeez
Yeah... but they said it was a secret... :(

Sheesh!!!! If this is not a reason for looking elsewhere, I don't know what is! As was stated before, there is nothing wrong with admitting you are a reseller. For instance, how many of you bought a cell/wireless phone from a reseller of Verizon, AT&T, Voicestream, or Sprint, instead of the Verizon/AT&T/Sprint/Voicestream store itself? If the service and price are good, there should be no problem. Can you imagine a phone reseller of one of the above companies saying, "It's a secret"?

Yeah I agree with that...

Anyways I have another question to ask everyone (your opinions). You become a reseller of a company and so you get accounts at low prices. Suppose you sell them at a lower price than the original host (because of the low prices) and tell your clients about it.

And so you act only as a medium to that company to sell lower prices - you provide lower prices and customer support but not technical support. What does everyone think about this? (all opinions welcomed, good/bad doesn't matter :))

Thanks again!

Originally posted by Newbeez
lower prices and customer support but not technical support.

Ok, here's where you lost me... what do you see as the difference?

As for the rest, not a bad idea actually. A discount reseller of a 'known' brand. Best chat to the host in question themselves, but I can't see why they'd have an issue with it. After all, they're still getting their percent, and might even make more out of the deal than usual if their name is respected.

Now the issue might be this. As a reseller using their company name they have a reputation to maintain. This is where the lack of technical support would be a problem. I dount they'd let you hand the tech support directly to them, as then they might as well just sell the account themselves at retail.

It's a plan with merit though. You could possibly come to an agreement with the host if you irned out a couple of details there

Greg Moore

Originally posted by Newbeez
However that company is reselling for another company... we don't know how trustworthy that other company is just yet so don't relaly think we can draw that conclusion... thanks for the link!

I was actually talking about the company that said it was a secret, but you got what I was saying.:D If they wont be upfront when asked I would be very hesitant to do business with them.

Good luck in your venture

Sorry DigitalXWeb. Got what you mean and thanks for your help :)

Akashik, in my opinion (and I think I might be wrong), technical support is related to the technical issues; customer support answers sales questions (like "can I upgrade this" "can I pay this way that way" etc...) Did I get it wrong? Please correct me if I did...

Got your point about handing tech support directly to them. Just sent them an email about it. Hope the answer is positive.. but not putting too much hope on it :( Discussion will go on... will have to see what happens next.

Thanks for your help!

Ok got it.

Well with a good control panel the end client and reseller can usually work through most issues quite easily. Most of our support requests are regarding setting up mail, and subdomains. The latter is simple from the panel, and e-mail tends to fall into a few boxes when something goes wrong (ie. a checklist is run through and 99 times out a 100 the solution is in there). Any time we're in root it's generally associated with overall maintainence for the most part or the odd ownership issue that crops up.

When something occurs that isn't able to be fixed through a panel, I'm sure the host would be happy enough to handle it for you anyway as they're the only one with root.

The only thing really remaining is that reputation thing as I see it. They might not want you to associate yourself directly with their name in case you turn out to be a 3 time loser who's rude and never there for the end client (not that I think you are - but you get my point). People tend to be pretty protective of their reputation as an online business, because without it, you don't have a whole lot left. :)

Greg Moore