I am siging the ETP agreement. But their staff ask me to send the front and back of my credit card ? They said they need to verify it.
They said I couldn't add points by credit card if I do not send it.

Is this safe for me to send it ?
Could I ask to add credit card later ?

should be safe to fax your CC back/front, but never email it since emails aren't are sent in clear text by default.

Originally posted by NameCe
Is this safe for me to send it ? You must be from outside the US. eNom is strict with some countries hence the added verification.
Originally posted by NameCe
Could I ask to add credit card later ? After you have been verified you I am sure you will be able to update your stuff under "my info".

Its part of a lot of companies standard fraud checks for certain countries, card types or ip ranges.
enom are a large corporation, so unlikely to go shopping on your card :D but if you're worried ask their sales team if you can verify your identity with say passport or driving licence , but you'll still need to deposit the amount to get your account enabled as an ETP

I have not had good experiences with eNom, so you should be wary; it is difficult to find a good registrar these days. They also currently seem to have the highest domain redemption fee in the business; $300 last time I checked. Although, it is rare, many clients do allow their domains to fall into redemption; try explaining a $300 fee to them.

We currently use Planet Domain who charges a $70 redemption fee, which we feel is still high, but reasonable considering what other companies charge.



<<< Signatures need to be set up in your profile. >>>

I have had good response from eNom tech support. BTW, Planet Domain...they have some high prices don't they? 1000+ domains and you only get $11.69? Plenty of places can beat that.

70.00 redemption is cheap but I would rather pay a high redemption fee and get domain names at a lower cost.

isn't the registry cost is $85?

btw enom is $200 and most places charges $150-$200

Originally posted by Bashar
isn't the registry cost is $85?

btw enom is $200 and most places charges $150-$200

I think it is 75.00

Some registrars are more competitive. The fact is they have a captive audience and can charge what they want

****....I have sent all the documents to him and the sales told me "go ahead and make the wire transfer". After I made the transfer, the sales ask me to send more documents to them.
I am very disappointed with Enom !

does anyone has email of enom to complaint a sales ?

They used to respond to info@enom.com

I think the person who handles enom sales is now John kane. You might want to talk to him if you cannot get it resolved.

my money has already transferred into enom's account.
No response from them for a week already.

I decide to write to John kane.

contact them via enom.com/help its usually fast (except weekends)

Originally posted by NameCe
I am siging the ETP agreement. But their staff ask me to send the front and back of my credit card ? They said they need to verify it.
They said I couldn't add points by credit card if I do not send it.

Is this safe for me to send it ?
I had sent them last time when I was applying. No problem then...


touch wood.. .

Originally posted by NameCe
Could I ask to add credit card later ?
Can keep us posted...
I also want to know if I can fund my account solely with Paypal

thanks!!