I am looking for opinions on ModernBill and ClientExec.

Which one is easier to use and opinions of that nature. Plus any suggestion for other billing solutions.

I've seen a lot more installations of MB. Can't tell you which is better...but it looks to me that MB is more popular.

You can check out their demo

I love ClientExec for the neat interface

The demo's don't really do much for me. And on client exec, the interface to Cpanel isn't working.

ModernBill, because it provides way more featuers then ClientExec.

I would go with modernbill as well. I did :) Dont be put off by the stories you may hear of it being hard to install. If your having troubles, stand back, get a coffee and rethink.

I can honestly say it took me about a week to fully set it up to my liking with packages and with v5 on the way, im glad i made the right choice.

I did have whmauto, which was great and just what i wanted but i was thinking long term. In the future when i have more clients than i ever imagined modernbill will have just the features i need. I changed now so there is less to do in the future with regards to changing clients over.

I would neve look back and im sure i will be happy with modernbill.

Just for the record though i only tried the demo of clientexec and felt it didnt give enough.

How hard is Modernbill to use?

What features are coming in V5?

ModernBill is far more advanced and professional then clientexec, or any other billing software, imho. However it can be fairly fustrating to configure and customize if you're not familiar with billing systems and merchant accounts, etc.

I did try modernbill twice before finally switching. I gave up both times as i found it hard to install. Well when i say install, the installtion was fine it was the connecting to the servers that i couldnt do, especially being with whmauto, it was quite hard.

I took my time and worked through my mistakes and pleased that its all worked out. My clients love the new billing system.

I will go for ModernBill, is a really great program, I love it! and its really easy to use :)

Can you create invoices for other things besides hosting? Like could I generate an invoice for creating a website or for an ssl cert?

Yes, you can.

ModernBill, but its full of bugs. The owner needs to wake up and fix the bugs before releasing new features. And their support is a joke too. :)

I wouldnt say is full of bugs... what bugs do you have? ... I don't have seen any bugs yet now...

Yes, there support isn't that good, but what bugs are you talking about? I don't have any in my version.

i dont have nay buges either. Im sure they dont release versions full of bugs, hence alpha and beta versions of v5 out now (beta at end of march). The support ive never tried becuase ive never needed it. Any support i do need i check the extensive foums and find an answer right away.

As a reseller of ClientExec (we do not use the software though), and a ex-user of ModernBill, I can say that ClientExec would be the wiser/easiest choice. ModernBill is like I say in many post, too modern for me. It's just way to overloaded for a billing system, and I personally found it hard to setup, plus I just didn't have the patience to sit down and play with it. ClientExec does exactly what you need it to do and is a very very very easy system to setup and customize to your needs, unlike ModernBill.

So I personally vote ClientExec.

As a user of both ClientExec and Modernbill, and reseller of neither, I vote hands-down for Modernbill.

The easiness of ClientExec is absolutely unmatched and it is a wonderfully easy thing to set up and run -- yes.

However we have found that our clients were actually put off by the simplicity of CE. Now that they are on MB, they all like MB much better! (Go figure) They open support tickets much more readily in Modernbill, and I do not see the complaints of "I can't figure out how to open a ticket" -- which personally does not make sense to me, because I feel the CE interface is simpler. It is totally weird.

There are key reasons why a hosting company needs Modernbill and will find ClientExec lacking. They include:

(1) Modernbill runs client accounts which means it keeps track of a running balance on account if necessary. It can handle partial payments and over payments. ClientExec cannot handle partial or over-payments, and will not keep a running balance for you if a client does not pay the exact amount of their invoice.

(2) Coupons, discounts, and affiliate programs... Modernbill does 'em. Client Exec does not. With CE you have to delete the client's regular invoice, then manually create a new one with the discount written in, manually figure the amount of the discount, subtract it from the total and then put in that amount as the amount of the invoice... that is, you figure it all by hand and then type the total due, in CE. Modernbill, on the other hand, does math.

(3) Modernbill has a regular upgrade schedule and an active developer base. Client Exec does not. CE goes 9-12 months between upgrades, even upgrades for security fixes. This is just too slow for some businesses. (Us included) With Modernbill you won't have to wait for years for essential functionality.

It took us several months to get MB set up just the way we wanted it, manually import our client base, etc. However this was our own fault, we could have just as easily hired one of the pro's on their forums (for a reasonable amount) to configure it for us. Those guys know the program like the back of their hands. And I concur on the helpfulness of the MB support forums; it is a very active forum and I have yet to have an issue not figured out.

The cPanel interface and Enom interface both work beautifully, and overall we're quite happy with the investment we made in Modernbill. It has a ton of features -- absolutely -- but it is built it a way that it can handle our business as it grows. :)

:D Bailey

Does Modernbill have any plans to integrate with HELM or Hsphere? I hear that Version 5 has alot of enhancements, but I haven't heard what they are.

ModernBill comes with a free merchant account right?

Free merchant account no, but you can register for one "free" (only 10USD each month) here: modernauthorize.com they are really friendly (e-onlinedata)

Modernbill is the best option :)

http://www.modernbill.com/features/index.htm?type=modules

US Gateway
Batching Supported
Free Modernauthorize.com Account
for US Customers
No Sign-up Fee, No Annual Fee,
First 250 Authorize.net transactions
per month Free ($12.50 value)

I am just trying to figure out my total price for using ModernBill or ClientExec, I do have a small budget to work within.

If you want the best solution for your company, then go with ModernBill and ModernAuthorize, is the best :), I'm using it and everything is working really great!

Yes, Modernbill need to work harder on their support

Originally posted by MyNameSolutions
Does Modernbill have any plans to integrate with HELM or Hsphere? I hear that Version 5 has alot of enhancements, but I haven't heard what they are.

ModernBill comes with a free merchant account right?

Yes, ModernBill and Helm will be integrated in the next release out soon.

ModernBill comes with a free $7.95 enom account (upon request), not a merchant account.

I use modernbill and have found their support to be exemplary. Now of course I pay for that support and I get what I pay for. The features of modernbill are awesome as well. I can't believe the amount of work that has gone into it.

You must be talking about phone support because ticket support isn't that swell.

yeah i only used ticket support once. They did tell me they are going to have a 24/7 support option soon.

With current ticket support they reply once each day.

Has any one heard when ModernBill Hosting is going to launch and what their prices will be?

Originally posted by MyNameSolutions
Has any one heard when ModernBill Hosting is going to launch and what their prices will be?
ModernBill providing the exact service (hosting) as their clients, is a very bad synergy. Let's hope common sense prevails. :)

Is it hosting for businesses or is it a ModernBill hosting solution like Kayako offers?

Now when ModernBill says that it integrates with Cpanel - and in the future HELM - is that easy to setup.

Very easy. WHM gives you a key to use and you inset it in your mb settings.

Look at their bug tracker. They have many little bugs. If you don't mind them the system is fine.

Also, Modernbill is one of the most feature packed billing systems around, however I really hope the developer makes it.

1. Faster
2. Less buggy
3. Better support

Those 3 would make it very good. At the moment it seems their focus is:

1. Add More features

I think the developer does most of the things himself and thus he's pretty stressed, he should assign/outsource some coders...

I disagree, modernbill is extremely buggy. I dont think the bugging system is up to date, just look at their forums. Nothing seems to get fixed!

Why have they not set up 2checkout recurring billing? This feature has been promised for about 6 months now. Whm seemed to manage it fine....