-- THIS WEEK'S SPECIAL --

TWO CELERON 2.4GHZ SERVERS FOR JUST $118!

Well, our $79 Pentium4 sale has ended but goodness we're even close to being through yet! CalHost is now offering a one week special unlike any other:

TWO Celeron 2.4GHz - 512mb DDRAM - 80GB HDD - 500GB: $118/month! (approx $59 each)
(Regular price: $85/month)

Sale Duration and Conditions
Unlike other sales, this CalHost discount will last for the LIFE OF THE ACCOUNT! That means you will pay just $118 for two high-performance servers as long as your account remains in good standing*.

:) :) :) Sale Ends 2/17/2005 :) :) :)

Requirements
There are no requirements to qualify for this promotion! We typically require interested parties to be game server and game-related outfits, but this short-term promotion will not have these restrictions.

Features on ALL Servers
• Free Bandwidth Graphs (RTG)
• Free proactive server monitoring (ping + 3 services)
• Free KVM/IP Access
• Free Remote Reboot Port
• QoS (Quality of Service) prioritizes game server traffic on the entire network

Server Hardware
All servers were designed and constructed by our good friends at Rackmount Micro!
• Servers use only Intel-class CPU's
• Hard Drives are built by Maxtor, Seagate or Western Digital
• Kingston Reg ECC DDRAM
• On board 10/100/1000 NIC
• Multi-blower internal assembly provides maximum cooling

Available Operating Systems
We know the importance of having a choice of operating systems. So we offer one of the largest selections of OS's to choose from. FREE CUSTOM PARTITIONING IS ALWAYS AVAILABLE ON REQUEST.
Choose from the following:
• Windows 2003 Standard ($25/mo)
• RedHat 9 (deprecated/unsupported) = $FREE
• Fedora Core 2 = $FREE
• FreeBSD 4.10-RELEASE = $FREE
• Debian 2.2 = $FREE
• CentOS 3.4 = $FREE
• Slackware = $FREE
• Gentoo = $FREE
* Is your favorite OS not listed? Ask and we'll build you an image at order. Images not readily available at ordering time may delay the install process slightly.

Control Panels
Need a control panel?
CPanel: $39/month
DirectAdmin: $5.95/month

Need to Upgrade the Hardware?
We have special promotion upgrade pricing as follows:
Upgrade to 1024mb DDRAM: $10/month (per server)
Add a second 80GB HDD: $10/month (per server)

Data Center
We have a custom-built security cage within the RagingWire Data Center running on a Cisco/Foundry network. The facility is located on the US west coast in Sacramento, California -- hundreds of miles from the nearest active fault line.
Be hosted amongst several other floorspace tenants including:
• NVIDIA
• Logitech
• Hitachi Data Systems
• Flextronix
• FrontPorch

Security
• Our cage is secured by a cylindrical custom-cut locking sliding door, 1 1/2" square mesh and sealed feeds.
• The building exterior is monitored by stills and video cams.
• The outer perimeter is secured by a 24/7 onsite security staff, security cameras, video cams, card/PIN codes and man traps.
• The floor itself is protected by card/PIN codes, man traps, biometric scanners, retina scanners and patrolling security personnel.

Bandwidth
We utilize a BGP mix of 3 premium bandwidth providers:
• AT&T
• MCI (UUNET)
• Sprint
No Tier Three providers or providers known for problematic connections. All 3 providers are included in the Internap bandwidth mix.
Our bandwidth usage is no mystery. It can be viewed by the public at:
http://mycalhost.com/rtg/web/view.php?rid=1&iid=8

Uptime
Our network has held a solid 100% uptime outside scheduled system maintenance windows for the last 3 years.
DoS attacks are mitigated via the CalHost Watchdog Program monitored 24/7 by a team of Cisco and Foundry-certified engineers.


And of course, all questions and inquiries are welcome. All servers come with 1000GB bandwidth and secure per-U and partial-rack colo inquiries are always welcome. Visits are escorted inside a cage or unescorted (subject to standard per visit security procedures) in a dedicated locking cabinet outside the cage.

* Account in Good Standing Defined
If your account is found deliquent, payment is not made or paid late without prior notice, your 20% discount will be lifted and pricing will subsequently match those rates posted on the website at the time deliquency is discovered.


CalHost Communications (http://www.calhost.com/?whtcoupon)
sales@calhost.com

••• WHEN ORDERING, NOTE "WHT COUPON" AT SIGNUP •••


Thanks!

Originally posted by MrManager Control Panels
Need a control panel?
CPanel: $39/month
DirectAdmin: $5.95/month

I assume that's $39 a month for each server, not both? :)

If it's for both I'll sign up now .. ;)


Thanks.

You think 39.99 is little high for cpanel? When others offer for $25-$30

I want to get one, anyone want to share the package?

I need to post a clarification - I got part of this confuscated:

CPanel is $49/month per server.
Direct Admin is free.

I posted this pretty late/early and used some weird pricing. Control Panel pricing is the same as the website. We charged $29/month for CPanel in last promotion which doesn't apply to this one. Sorry about that!

is 50 for cpanel little massively high?

Can't you get an external liscence for $50?

How many IPs, what justification is required for more IPs, how much are more IPs? :)

Originally posted by gravity2004
is 50 for cpanel little massively high?

Because of the nature of this sale, I will work with those interested on a on-on-one basis to help on CPanel costs if that's a deciding factor.

It's one of the reaosns why I dislike CPanel so much. Bloated software and bloated entry-level licensing costs.

I just couldn't resist this deal, went ahead and ordered on a couple of minutes ago. Will post how everything went after it's all said and done but I'm already super-excited.

Originally posted by justadollarhostin
How many IPs, what justification is required for more IPs, how much are more IPs? :)

There is no set limit per se, but extra IP's are usually sold in blocks of 10/$7.50. The justification used should be ARIN-justifications.

Hope this answers your questions!

Originally posted by MrManager
There is no set limit per se, but extra IP's are usually sold in blocks of 10/$7.50. The justification used should be ARIN-justifications.

Hope this answers your questions!

I was curious as to how many were included for each server already :) Is it only one IP per server than you must purchase any additional IPs?

Regardless this is one heck of a deal.

Hello, can you offer a discount on the $89 Celeron server? Also do you have a link to the TOS/AUP? Thanks.

Originally posted by llew
Hello, can you offer a discount on the $89 Celeron server? Also do you have a link to the TOS/AUP? Thanks.

If you want to upgrade the sale to include a beefier server, adding 512mb DDRAM is $10/month per server. So your monthly recurring would be $138/month.

Act quickly however- I don't have an endless supply of RAM and servers are going pretty fast as well. If we run out of extra memory, you'll have to utilize the $199 one time fee scenario for a 512mb DDRAM upgrade (or wait until we order/receive more memory).

Crud- the AUP/TOS/SLA link is down. I'll get that fixed...

The site says no specials at this time.

I guess you are sold out?

Originally posted by ChrisBowd
The site says no specials at this time.

I guess you are sold out?

••• WHEN ORDERING, NOTE "WHT COUPON" AT SIGNUP •••

Just so everyone knows, they could be a little better a communicating with their customers. I placed an order for a server yesterday 2/9, but it took *several* hours to get a confirmation e-mail, and when I did get one I was asked to send payment to a paypal address.

I then sent a request for clarification stating that I already gave CC info, and several hours later got a reply stating that I was in fact correct, and that I would have the info on my new server soon. That was 23 hours ago, and still no word.

Perhaps I'm being impatient, but I am used to a little faster response times. I hope they're just swamped due to popularity.

what type of support is provided? is it a managed server? how many ips do we get?

Agreed, the communication is usually a lot better. Just an FYI, we're not really used to 21 signups within any 24 hour period.

That was a surprise. So, please accept my apologies for the delayed responses during signup- we're trying to keep track of everyone at a pace we're just not entirely used to.

It'll certainly improve as the installs complete however. :)

Originally posted by ChrisBowd
The site says no specials at this time.

I guess you are sold out?

This is a WHT sale/special - not a general promotion, so that would be why it isn't listed on the website. That makes it special for WHT folks and not the passer-bys.

Good catch however. :)

I must say that as far as contact is concerned I was very happy. Within 10 minutes or so I was alerted to a bo-bo on my part with the signup form. Another 10 minutes or so later I had a reply back from them after I fixed it saying that the servers were on the list to be imaged and set-up, can't wait to stick a copy of CS:CZ on there and see how they do.

You are allowed 5 IP's (installed on request), more IP's are available at 75c each.

These servers are NOT managed (by us anyway). :)

Originally posted by MrManager
You are allowed 5 IP's (installed on request), more IP's are available at 75c each.

Can you place each of the 2 servers on a different Class C?

Originally posted by ChrisBowd
Can you place each of the 2 servers on a different Class C?

All servers are on their own VLAN which is essentially a divided class C.

You can, however, bind other IP's we have available on other subnets which would allow you to accomplish the same task.

So I guess the answer to your question is yes, but maybe not in the way you originally expected. :)

Originally posted by MrManager
Agreed, the communication is usually a lot better. Just an FYI, we're not really used to 21 signups within any 24 hour period.

That was a surprise. So, please accept my apologies for the delayed responses during signup- we're trying to keep track of everyone at a pace we're just not entirely used to.

It'll certainly improve as the installs complete however. :)

Wow, I would say you had a great response to your offer! Anyhow, just wanted to say that I have received my servers info and I'm looking forward to getting started with configuring it, and very late at night, or rather early in the morning. ;)

I look forward to being a long time customer!

Watch out for these guys. Their ability to communicate is just awful, and they have yet to follow up on any committment. I was e-mailed the info for a SSH login early this morning, but couldn't do much with it. It appears that apache is installed properly, but the port appears to be blocked at their firewall. I was told that the control panel would be installed by this morning, it's now 10:30pm, and I haven't even received a single status update, explanation, nothing! The worst thing is that an hour before I ordered on Wednesday I asked what the setup time would be, and was told 12-24 hours. It's now been 2 1/2 days.

The only thing they did in a timely manner is charge my credit card! And that was 2 1/2 days ago.

I can understand that they are swamped with orders, but it only takes a minute to keep your paying customers informed.

I'll speak to that personally:
I admit communication is spotty, but we thank you for your continued patience. When we received 20 orders as part of this promotion -- all within a 24 hour period -- we thought "no problem- activation should be a no brainer" until we realized/remembered that this sale was for 2 servers per order - that involved adding another rack to accommodate 48 new servers within 24 hours.

We do much better when not hammered with so much all at once. Your thoughts and candid opinion is not only appreciated by us but certainly all those reading as well. But we're confident you'll be pleased as things smooth out in the coming days.

Thanks- we'll continue plodding ahead. :)

I appreciate your explanations for the delays, however you continue to acknowledge that you have been communicating poorly with your customers, yet it continues.

As much as I appreciate the logistic report, you have twice promised when my server would be setup and ready, twice you've stated that you were going to install the control panel "in the morning" and twice I've received nothing. Heck, I even offered to install the control panel myself if you put the files on the server, yet I received no reply.

I'm paying for a server that's sitting in a rack, totally useless to me, while I continue to receive vague explanations and missed promises. As I stated previously, minutes before I placed the order you said that setup would take 12-24 hours, possibly up to 48 hours, that was during this supposed "rush" so you shouldn't have had a reasonable idea of the time needed.

So, since you still have not answered my e-mail that I sent 6 hours ago, I ask you publically.. When will the server that I started paying for over 3 days ago be ready for me to use?

Check with Support@ for server install updates. I can only speak to the 'why' as pertains to how your experience may be viewed by others. :)

I will make a short post here as to my setup experience and a much longer one in the dedicated server section later.

I ordered my server thursday night. About 10 or so minutes after I had ordred the machine I recieved an E-mail telling me about a mistake in my part filling out the signup form. I fixed it and everything was under-way in another 10 minutes or so. 24 hours later I recieved the login information for my servers as well as an e-mail inbetween to let me know that they were working on everything. Directadmin was not up due to license issues but I was assured it would be up the next day (sunday). Sunday night I recieved an e-mail asking for my root login passwords (i changed them) so directadmin could be installed. I sent the e-mail back and in under an hour directadmin was completely set up.

All in all it took about 50 or so hours with a heck of a lot of work for CalHost and on a weekend at that for my two machines to be set up. Throughout the whole thing my support rep. Del was just great. Not only was he incredibly professional about everything, he was also very friendly and prompt. All my e-mails were responded to in a very quick manner and I couldn't be happier with the service I have from CalHost. I also get better pings for Counter-Strike Condition Zero from Calhost (based in california) than I did from my IL host (I am in Michigan). That says something to me as well.

Full post later in the Dedicated Server Forum.

Very kind words. Glad to see you're a happy camper. :)

I bought a server with them, so far, not too bad,.. communication is not as fast as I used to which I believe is because of the 2 promotions going on from Calhost (1 after another 1).

As I gotta a Pen2.8 that is so low in pricing, the ping rate and transfer speed is so good (or at least that what I experience now), I don't expect the same service that I received from another DC.

DirectAdmin is slow to setup, but like, I mentioned to Adam and Del, I don't mind it being setup later as I can install the software I want and use my time to backup my work on another server to migrate to there.

Nevertheless, working out in the area of communication will be a plus sign for Calhost so that you can keep those patience customer still patience and understanding..

Area to improve:

1. If you commit to do thing by whatever time, and can't deliver, notify the customer. We will understand.

2. Perhaps, you want to hire some temp staff considering your promotion is so attractive. (I wasn't really to get another server yet, but I can't just sit there and wondering why I miss out this offer in 1 -2 month times)

By the way, keep up the good work which is slowly (sometime, to some of us) but helpful and surely.


PS: If you have server at a great promotion in another location not in the west coast of America, let me know too, I'm be interested.

:)

Any news? I have ordered a server for almost a week.

The thing about this thread that is great to see is the communication of the offerror. Communication and service will make or break any business in the long run.

Hi Patrick/ everyone,

The downside to offering this kind of promotion was the sheer volume of new signups (and new each signup meant 2 new server installs). We almost tripled our inventory population in one week alone. The hard part about growth is that sometimes it is gradual (which we're accustomed to) and sometimes it comes like a hurricane (which we are NOT used to). We'll do better next time.

UltraUNIX, Del will be in touch with you. The best way to reach support is to email them at support@calhost.com.

Thanks again to all who chose us and were as patient as they were throughout the process -- we're definitely looking forward to our next promotion (one server at a time!) :)

Adam - Congrats on the growth! I am positioning myself for similar growth soon.

Your customer service skills are to be commended. They will take further that good hardware and a solid network any day.

Well, it took almost an entire week before I had a useable server delivered to me, but at least the server appears to be first class, and rock solid.

The downside is that their support is some of the worst I've encountered. They claim to offer 5 IP's, so I asked about getting two more allocated and routed so I could set up a nameserver on the box as that is the only thing keeping me at my current host, and never received a reply.

That was a week ago. Their machines are great, but their communication skills are horrible.

Originally posted by shackrat
That was a week ago. Their machines are great, but their communication skills are horrible.

Steve, what was the outcome? thinking of calhost also, but
the setup time in your case looks to be rather long..

Overall I would give them a grade of a B+. As I stated in my previous post, their communication skills aren't the best, but they have improved recently, and it does look like I'll get my other IP's routed by the weekend.

Don't let me experience scare you off, but if you choose them make you're your patient, and expect your order to take a few days to fill. In the end I'm definately glad I signed up for the offer.

I ordered my server February 15, 2005. It has been almost a month. No word. It's getting extremely frustrating.