Forgive this newbie question, but I noticed that when I do a tracert to dv2 or tranxactglobal, where I expect the name I'm tracrt'ing to to show up for the last hop, it doesn't:

traceroute to tranxactglobal.com (209.51.128.103), 30 hops max, 38 byte packets
...
5 atl-brdr-03.inet.qwest.net (205.171.21.102) 17.479 ms 20.622 ms 16.636 ms
6 so-1110.gaatlcr01.aleron.net (205.254.170.5) 17.162 ms 16.747 ms 17.984 ms
7 atlqst.cr.qstatlga.aleron.net (205.198.26.42) 17.535 ms 16.552 ms 16.305 ms
8 atlqst.rr.wilherva.aleron.net (205.198.26.46) 31.686 ms 29.819 ms 29.157 ms
9 herwil.rr.wilherva.aleron.net (205.198.26.94) 30.330 ms 30.162 ms 29.463 ms
10 ge1-1.atluna.as.unaatlga.aleron.net (205.198.2.40) 94.382 ms 92.434 ms 97.123 ms
11 205.198.2.130 (205.198.2.130) 30.424 ms 32.302 ms 30.461 ms
12 vulcan.netdepot.com (209.51.128.15) 34.286 ms * 29.756 ms


traceroute to www.dv2.com (209.51.128.22), 30 hops max, 38 byte packets
...
5 atl-brdr-03.inet.qwest.net (205.171.21.102) 16.063 ms 15.887 ms 18.213 ms
6 so-1110.gaatlcr01.aleron.net (205.254.170.5) 15.820 ms 18.777 ms 19.425 ms
7 atlqst.cr.qstatlga.aleron.net (205.198.26.42) 16.326 ms 19.473 ms 17.325 ms
8 atlqst.rr.wilherva.aleron.net (205.198.26.46) 30.279 ms 32.233 ms 31.084 ms
9 herwil.rr.wilherva.aleron.net (205.198.26.94) 33.467 ms 29.611 ms 29.106 ms
10 ge1-1.atluna.as.unaatlga.aleron.net (205.198.2.40) 94.600 ms 93.070 ms 92.208 ms
11 205.198.2.130 (205.198.2.130) 31.297 ms 30.069 ms 29.590 ms
12 pluto.netdepot.com (209.51.128.10) 34.129 ms * 31.471 ms

Is this by design? Does this have to do with the reverse dns setup?

If you want domain.com to show up when someone does a tracert to domain.com, would this be difficult to do when you get a dedicated server there? I wouldn't want a tracert to my domain to reveal a different name...

this is because our old name and our ip registratrion is still under netdepot

we just kept our main web servers with that host name.

and our ip registratrion is still under netdepot
So will this affect me if I get a server from you, or will it be easy to make it so that a tracert to mydomain.com shows mydomain.com as the last hop?

Sorry if this is too simple a question but I don't yet understand what is involved with reverse dns and ip ownership/authority and who has what control over this...

your trace will end up at your server with your server name - this happens to be my server and that is the jhost name I have chosen to leave on it.

Relating to the other thread where I asked Dialtone among other things to tell me both in simple terms and with some data how they would be better than DV2/tranxactglobal.com for hosting my website, here is the response I got (which is related to this thread):

I'm afraid this sounds good but I don't know if this would mean anything
to me in the real world. Can you give me some data to show that my web site
would be reached faster if hosted on a server at Dialtone than if I hosted it on
a server at Tranxactglobal.com?

First they don't have their own Data Center, their provider is NetDepot.com,
so they are like a reseller. you can do a traceroute and you will see the difference.


They also say they are multihomed with BGP4
routing and say that they are just as fast or faster than anyone else. I would
love to see some data or a summary showing the advantage of paying for premium
bandwidth.

Come on!!!! Like I said before, they don't even have their own data center, just look up the
website and you will see who are they!. We match prices when comparing apple to apple,
otherwise not. Not to be rude or anything like, but if you think you are going to save money
with them and you will get a excellent customer services and support, go for it, because we
can not match those prices. Again they are wholesalers, and they can give you a better price
because they don't have a data center and they don't have their own connectivity.

I hate to be the bearer of bad news, but Dialtone don't seem to know what they are talking about. If you go to netdepot.com you will see this message on the pages.

"Latest News: NetDepot has been acquired by DV2 - Data, Voice, Video"

-Dan

DV2 is the holding comapny (like EV1 to rackshack).

We own our data center. We own our pipes to our upstreams.

Tranxactglobal is a wholly owned subsidiary of DV2 just as netdepot is.

We simply left our IP block in the netdepot name since we own that corporate shell anyway.

Dialtone is giving you bad information - they obviously did not do their homework before they decided to throw out remarks that make them look silly. :blush:

I only had nice things to say about Dialtone in my other threads yesterday - and I still think they probably do a fine job - I am sorry that they feel they have to try to disparage us to win clients - what is the world coming to :rolleyes: - are they that afraid of us? :confused:

oh well - whatever -


:cool:

First, to address dialtone. It is always unprofessional to disparage your competition and even more so when your information presented as facts is untrue. Why not just tell your strengths and let your records stand on its own.

Now, as to you, panopticon....why ask someone to put their competitor down...because that's basically half of the question you asked....translated your question was..

What do you do good?
What does DV2 do poorly?

Guess following that strategy the next Miss America Pageant the question will be....Miss Texas, can you tell us why we shouldn't select Miss Florida....

Seriously, had you asked me the question you asked Dialtone, I would have refused to answer. I would have just told you my strengths and then left you to compare yourself.

From what I had heard about them before looking for a server I expected they would respond with lots of data showing how their servers were better because of x y and z and how their expensive pipes were better from x % of locations and these countries and so forth, but this was not the case at all so far.

But at least I'm not the only one who was confused by the tracert and jumped to the wrong conclusion ;)

Can be Very Dangerous

Incognito - I didn't want Dailtone to tell me why DV2 was worse - I wanted Dialtone to tell me why they were better. I simply asked them if I paid them more, what would I get for my money that I would not get at Tranxactglobal who was offering a ton more bandwidth and a faster server. I expected they might tell me about the hardware in that server (which may or may not be an IBM box, which may or may not have a 10k hdd, etc. etc.) or their response times or the number of engineers on site, etc.. I thought I could make my life easier and make sure I wasn't missing something by simply presenting them with what I know about DV2 and ask them (presumably experts who know much more about the ins and outs of peering and datacenters, etc.) if they could explain why their datacenter, connections, servers, or anything else they offer could justify me paying more.

Before they told me they have OC12's and OC3's and that they were the best and in the top three hosts, but I wanted some facts to back this up, and some facts that would mean something to me in terms of what I, with one low-end server there, would actually get.

So far I've asked 1000 questions to Sailor and have been pretty impressed with his answers. I really thought Dialtone would present me with a list of things that I would then ask myself wheither I could live without, but so far they have not (until the March special they were out of my pricerange, so I thought they were good but never considered them before.) It looks like Sailor's deal is in fact superior because he can provide the data to back up his statments (like when someone asked him about how much of the Aleron pipe he was utilizing and he replied with an exact percent, rather than just saying "we have these huge pipes and are therefore better".

It probably was in bad form to post her comments to this forum since they were made privately to me, but I enjoy getting additional feedback from the hosting experts.

Now, as to you, panopticon....why ask someone to put their competitor down...because that's basically half of the question you asked
Or for a more direct and honest answer, because I wanted to know.

Of course, you can always answer a question by pointing out your positives (why you are better) rather than the negatives (why they are worse) and provide the same information.

I'm pretty surprised of the unprofessional way Dialtone responded too, but I can understand the reason. They might get many similar questions from their potential clients and they just gave them general answers. Anyway, I guess they're just sales persons with not much in-depth technical knowledges.

My first impression to Sailor's deal was not too impressive either and thought he's (or should be she's???) just offering another Cogent-only bandwidth or just some kind of resellers. But after talking via pms and reading his further posts, I was convinced that it's a real deal with real data center.

I just place my order today and I do hope it'd be a nice and pleasant experience, will keep you posted if you like :)

The response from Dialtone sounds similar to emails I've gotten from evercocky, ever on guard Verio... where you ask a simple question in a polite manner, and you get some jackass responding with something like "We host the FBI!". Yeah, the FBI. The rulers of e-commerce and cyberspace. I heard Bezos is to become their new CEO. Whatever. ;)

"we can not match those prices. Again they are wholesalers, and they can give you a better price because they don't have a data center and they don't have their own connectivity."

Incidentally, the person who said this, particularly, has some sort of brain virus. Maybe he had syphilus at one point, and didn't catch it in time. Poor guy.

If you don't own your own data center, your prices will have to be higher than someone who does. That's the way it works. Things get more expensive the more middle men are involved. (unless he's implying that netdepot/dv2/tranxact is just splicing into someone's elses bandwidth... stealing it, getting it for FREE, like someone syphoning gas or stealing electricity!)

You buy something at a data center, you mark it up. You have to. If you're not, you're slightly more retarded than the person who wrote this to you at dialtone -- and you're going out of business.

People who own their own data centers can charge less. Look at Rackshack. They have a lot more margin to play with now, now that they own a maor asset, a major part of the infrastructure, that their service relies upon.

It's something you naturally do when you get big, or sometimes TO get big. Merging the companies can create certain inefficiencies and retard growth due to dilution of the specialized
skillset of each, but owning the companies and structure you depend upon help a lot. It's like real estate. Even if you you first hire an outside company to manage your properties, you can have more power in the market by then buying those companies you hire.

Whoa. Big tangeant. Anyway, his logic was all wrong. It shows a large misunderstanding of how things work in a place called reality.

If Dialtone owns their own datacenter, they should be able to undercut anyone else who doesn't. If they can't, they're not businesspeople, they're bozo the clowns that don't know their ass from their clown nose.

And, yes, this may just be one ignorant salesperson, not entirely representative of the company as a whole, or it's management, necessarily.

just wanna say something today i finished using dedicated server as i donot need dedi server anymore but i wanna say

although i never used dialtone i cant think they can have better support than dv2 as they are friendly, know what they are doing, and donot charge you for everything, most importantly they are fast you get answer in 10 minutes.


but these thoughts are about thier mail service i never used their phone support so no clue about that

dv2 rocks...:D

Originally posted by zagadka
just wanna say something today i finished using dedicated server as i donot need dedi server anymore but i wanna say

although i never used dialtone i cant think they can have better support than dv2 as they are friendly, know what they are doing, and donot charge you for everything, most importantly they are fast you get answer in 10 minutes.


but these thoughts are about thier mail service i never used their phone support so no clue about that

dv2 rocks...:D

Cool.

Whendja get your server? Which one did you get? What are you using it for? Huh, huh, huh? :)

i got it from a offer i see in special offers seciton

used for three month

you can believe or not but somedays we reach 5mbps in that server.i cant beleive how it handles but it does

i can suggest them anyone in here without thinking

Originally posted by zagadka
i got it from a offer i see in special offers seciton

used for three month

you can believe or not but somedays we reach 5mbps in that server.i cant beleive how it handles but it does

i can suggest them anyone in here without thinking

3 months... so one of the Pentium offers?

That's cool man. 5mbps is good! Is it mostly static content? (html/gif/jpg) Any substantional php/mysql/perl?

And any urls, so we can see this porn or car site ourselves? Hehe. Just kidding. You could always be running an mp3 or celebrity skin site, too, I suppose. :D

Originally posted by jmars


3 months... so one of the Pentium offers?

That's cool man. 5mbps is good! Is it mostly static content? (html/gif/jpg) Any substantional php/mysql/perl?

And any urls, so we can see this porn or car site ourselves? Hehe. Just kidding. You could always be running an mp3 or celebrity skin site, too, I suppose. :D

they were static files downloads mostly

but guy it was pentium 1ghz
so i think it can handle mysql php too

I tried pinging both Dialtone, and DV2.net. On average, DV2 came out 28ms faster! From my own dealings with Dialtone, all I can say is that they are a wholly unprofessional company. They've had lots of network problems, horrible support... The list goes on.

Currently we're with NAC.net, but we will most likely get future servers from DV2. :)