I just found an article which is very interesting, we can sell our chargebacks and insufficient funds (for checks) to a buying chargebacks and NSF checks company..? :D
But I think this is only good for the US merchants?

Anyway, I think this is cool! :cool: Check it out now:
http://www.small-business-forum.com/articles/52.html

its been a while i havent been here , and i come back to find you still posting and still an ecommerce addict !

I read that article btw a while ago , and couldnt really understand how do they get the money back ! Sounds good idea for those who have charge backs anyway and nothing they loose to try !

Originally posted by Lebanon
its been a while i havent been here , and i come back to find you still posting and still an ecommerce addict !

Nice to "see" you again, Lebanon. No choice, I am making a basic living from my e-commerce! And that is my only income..!! :)

Originally posted by Lebanon

I read that article btw a while ago , and couldnt really understand how do they get the money back ! Sounds good idea for those who have charge backs anyway and nothing they loose to try !

If I am not mistaken, that is for American merchants only..;)

There's a better solution for non american merchants: Prevent charge backs :)

I think we can only minimize the chragebacks, but cannot prevent them..!

Thanks cavalry! I am very happy you like it!

Actually - it is for U.S. consumers. So if you are a merchant in the UK or anywhere, but your consumer is in the United States - CRB company (no affiliation) can help. They can sometimes help in other parts of the world, but just like merchant and MAPs, consumers are also very different.

Yes, you can reduce them very much.

1. Collecting some information about customers, monitoring orders very carefully to prevent fraud.

2. Delivering what you are offering. So your customers won't be disappointed with your products/services and won't return it. A good friendly relation between you & your clients is needed.

3. the merchant should always ask the vendor before issuing a charge back. and should direct the customer asking for a charge back to the vendor "you".

There's still chance for chargebacks, but not a lot.

Originally posted by coreybryant
Thanks cavalry! I am very happy you like it!

Actually - it is for U.S. consumers. So if you are a merchant in the UK or anywhere, but your consumer is in the United States - CRB company (no affiliation) can help. They can sometimes help in other parts of the world, but just like merchant and MAPs, consumers are also very different.

Thanks for clarifying this, Corey,

I can tell e-commerce is part of buying life styles in the US today.

Look at my customer countries of origin:
70% of my customers are from the US.
10% from the UK
10% from Europe
5% from Australia
5% from the rest of countries

ha..ha...:emlaugh:

So you have a pretty large base in the United States, it seems. It won't work from some cases (fraud) - but this can be great for those who install scripts, sell scripts / electronic downloads as well

Americans are more willing to try new things.

It would be nice if that was possible for the rest of the world too.

Any other feedback on this..?

Originally posted by cavalry
I just found an article which is very interesting, we can sell our chargebacks and insufficient funds (for checks) to a buying chargebacks and NSF checks company..? :D
But I think this is only good for the US merchants?

Anyway, I think this is cool! :cool: Check it out now:
http://www.small-business-forum.com/articles/52.html

Has anyone tried this service ?

Their main bread and butter are accounts from adult processors. Adult websits are always on top of things when it comes to processing and technology.

I spoke with Ron last week and he said he had not received a few questions. The main thing is - you have to update your TOS first. Otherwise, it is not profitable for anyone.

One thing to be very careful on is the exact wording of the TOS/AUP... one way of wording it could make it in violation of Visa/MC rules regarding imposing restrictions on a cardholders ability to charge back a sale or imposing a penalty for doing so.

The other way would allow a merchant to successful pursue a client for a balance owed.

Naturally, the key benefit presented by a collections agency is the threat of creating a blemish on a customer's credit report which can induce them to go ahead and pay up instead of continuing to fight the issue.

This is definitely an interesting concept and it would be great to see how it has worked out for some merchants using it. Any first hand experiences would be great to hear about!

I'll try to get a few people that are using their services. They are on other boards that "specialize" in other areas of the internet - I guess you would say. We have signed up with them but since we screen our hosting clients and people who buy our scripts with a fine tooth comb right now - no chargebacks :)

Ah, the "specialty" types. ;)

But yes - it would be very interesting to see how that one company mentioned in the articles does in terms of buying back chargebacks from companies. It is an interesting concept for sure!

Just curious has anybody tried to sell their chargebacks to CRB Company yet? Any feedback?

There was a lengthy discussion actually about this on another forum. A lot of people agreed that it was something that should be done since services were provided. Some though did not want to get a "reputation" of trying to get their money for sold services.

I spoke with Ron about two weeks ago and he said that some people have come to him, asked questions. It is a very sticky situation - and I really did not think that merchants might not want to get paid. I thought we were all in the business to make money.

Indeed a very interesting concept as long as Visa and MC rules are adhered to.