I am really tempted to go with a server from dv2 / tranxact global. It seems all the comments have been pretty good and I like what sailor has said on the forums.

Has anyone had any problems dealing with them or with their servers there?

Edit: also please feel free to PM me if you don't want to post on the forums. Thanks very much - this is my first dedicated server and I really don't want to make a mistake.

Would it not be much better, and less confrontational to ask about all experiences people have had?

If 5 people were to say they were bad, it wouldn’t be a good sign, but if, at the same time, 100 people said they were good, then you'd get a much better idea of the situation.

You're right - I should have asked for both good and bad comments, and I would like to hear from anyone that has a server there (that hasn't already posted their experience in the special offers thread, which were all good comments btw) about anything that you've found really good or really bad or just things to watch out for when getting a server with dv2/transxactglobal.

Thanks in advance for any comments.

We have a full cabinet in their datacenter and have been tickled to death with them. Their response is consistent and fast!!! They really do have people in there 24x7. I know because I have card access and see techs from DV2 in there at 2:00 AM.

Or, better yet, when I am on the way home from the NOC, smoking a cigarette, and remember I forgot to turn the power switch on my new installation, they do it for me with a call!

Cheers to DV2.

Drew :smokin: <-- Smokin

What are their connections?

100 meg to cogent currently running about 50 megs
100 meg to our peering router with 14 providers in atlanta currently about 27 megs
burstable gig with aleron - currently about 35 megs
level 3 burstable gig coming in april - maybe qwest too. (if they will get their head out of the clouds).

Let me put it like this:

I have 3 servers at Rackshack
1 at EFreeServers
1 at DV2.com

I'm moving all my business into a local colo.

All but one server that is. The one at DV2.

Rackshack I get tired of 2 hour reboots and the old "lets do an OS restore" for every problem. And EFree the only reason is I'm paying $199 for a RaQ 4 other than that they've been quite acceptable in their service, so I'm just gonna buy out the server and have 'em send it to me :) I'd do the same with Rackshack if I thought they would. But since DV2 is priced right, and the response has been so fast, I'm not gonna bother moving off of the server I have with them.

Only reason (and I mean the only one) that I'm not coloing with them instead of the local company I'm gonna use is the 3 hour drive from here - there. It's just too far to drive and I want my servers within quick "honey gotta run to the data center real fast" distance.

I'm liking these posts!

I'm very curious as well.

Originally posted by sailor
100 meg to cogent currently running about 50 megs
100 meg to our peering router with 14 providers in atlanta currently about 27 megs
burstable gig with aleron - currently about 35 megs
level 3 burstable gig coming in april - maybe qwest too. (if they will get their head out of the clouds).

That's a good plan! I think adding Level3/Qwest or even UUNet is necessary for better connectivity with your BGP4 router.

Although ping and traceroute result to dv2 is very good within the US, it's below average from my location (South East Asia). I'm not sure if your connection is really that fast from outside US.

I recently ran some traces against most of my major compeitors and we all fared about the same on average. I beat them some -they beat me some.

damn you sailor....

I'm having such a hard time finding holes in your deal!

/me scrounges up money.

scrounge it up please - use a credit card since we take those now!!!! :)

How long have you guys been in business? Also do you have photos of your facility?

in business total 7 years -current data center 2 years - current parent company incorporation 3.5 years

pictures:
http://www.tranxactglobal.com/images/datacenter/Mvc-001s.jpg

http://www.tranxactglobal.com/images/datacenter/set2/Mvc-001s.jpg



there are 6 pictures on each set - you can find them by substituing 1-6 for the last number in the url on each major url directory - ie

http://www.tranxactglobal.com/images/datacenter/Mvc-002s.jpg
http://www.tranxactglobal.com/images/datacenter/Mvc-003s.jpg

http://www.tranxactglobal.com/images/datacenter/set2/Mvc-001s.jpg
etc. etc.
etc

Just a suggestion... a page with these pics thumbnailed (FrontPage handles it ellegantly) would be a lot better.

Drew

I was looking at DV2's backbone infrastructure map and there should be a dozen or so locations that are "data center capable".

Do any of these data center's exist?

Also, where will the xp1700 server be located?

Is there more than one possible location for the servers?

Is there more than one possible location for the colo?

Are the colo'd servers in the same location as the xp1700 servers?

What security measures are in the xp1700 facility and the colo facilities?

Originally posted by Eugenie98
I was looking at DV2's backbone infrastructure map and there should be a dozen or so locations that are "data center capable".

Do any of these data center's exist?

NO - old map from long ago

Also, where will the xp1700 server be located?

Atlanta data center

Is there more than one possible location for the servers?

NO

Is there more than one possible location for the colo?

NO
Are the colo'd servers in the same location as the xp1700 servers?

YES
What security measures are in the xp1700 facility and the colo facilities?
24x7 onsite person, securtiy gaurd at entrance to the building, card key on outsdie doors, hand scanner on entry to colo itself - video surveilance that is recorded 24x7 and available on the internet

locakable cabinets for those that need entry

You can ask Drewnick - he is one of our customers in the colo.
there are pictures - you can see the links on one of my other posts

Originally posted by drewnick
Just a suggestion... a page with these pics thumbnailed (FrontPage handles it ellegantly) would be a lot better.

Drew

working on it - just wanted to get them up - will update that sometime this weekend

These pics are the real deal. It looks even better in person. The few guests I've had (tech friends with me whenI had to upgrade, etc) were very impressed.

Drew

Why thank ya drew - thank ya very much * said in elvis voice

I am glad you a happy with the colo.

It's easy to complain when something doesn't go right but when it does, people tend to not say much.

I am one of sailors customers and just want to say that sailor and everyone at DV2 have been great. Many times my email is answered within 3 minutes. Yeah, I was very surprised to get such quick replies. In all cases responses have been outstanding. They have been very helpful and the server was set up extremely quick. ..... the 1700 is nice! :D

Originally posted by sailor
24x7 onsite person

Did you not say in another post:

Originally posted by sailor
yes - we have techs there 24x7 except - sat night from 9pm to 8 am and sunday night from 9pm to 8am.

There is a tech on call during that time that lives 15 minutes away.

So, which is it?

Well actually its neither. :stickout

We have someone in datacenter all hours except sunday morning est 2:00 am till 8:00 am and monday morning est 2:00 am till 8:00 am.

:cool:

Thanks for asking!

Are we talking about FREE technical support here ? Or are we talking about $175/hour tech support ?

depends on the nature of the problem.
reboots are free, os problems that are not created by the user and hardware problems are free - otherwise its billable - the rate is 150.00 now.

What is the status on your stock -- are there any left?

Drew

we sold out on sunday - weekend orders are great.
Have morecoming in today and friday

Thanks to everyone for the business.