6PS-Jake
01-23-2005, 07:59 PM
I am looking at Cerberus and Kayako's helpdesk products and wondered if you all can give some advice.
I like the features of Cerberus. Additionally, I do think Kayako has a good product too. Since I am running Modernbill, I was leaning toward Kayako, but I did see some rumblings on the Cerberus forums about integration. I was just curious if anyone out there integrated Cerberus and Modernbill?
They are the same cost to run.. Well, I have a ticket our with Modernbill to see if they have a special with Kayako.
When if boils down to it... Cerberus looks like a better fit for me, but if it doesn't integrate well with Modernbill then I will definitely go with Kayako.
(I hope this was the best forum to post this one)
I like the features of Cerberus. Additionally, I do think Kayako has a good product too. Since I am running Modernbill, I was leaning toward Kayako, but I did see some rumblings on the Cerberus forums about integration. I was just curious if anyone out there integrated Cerberus and Modernbill?
They are the same cost to run.. Well, I have a ticket our with Modernbill to see if they have a special with Kayako.
When if boils down to it... Cerberus looks like a better fit for me, but if it doesn't integrate well with Modernbill then I will definitely go with Kayako.
(I hope this was the best forum to post this one)
