can you please help me with this????

I try to setup a mail server for every domain name that i created in raq4 the same thing that i do in creating an mx record in raq3, but unfortunately i cant send and receive email that i set in raq 4 =( . I already checked the site settings and the email parameters and cant really solve the problem. Please help!!!!!!!!!!! Chicken, please help and the other raq masters there

confused and worried

Can you post one or two domains' DNS zone files, and maybe we can see what the problem is...

this is the domain that im trying to work on daemonexpert.com

and here is the site settings

IP Address 208.254.x.xxx
Host Name www
Domain Name daemonexpert.com
Web Server Aliases daemonexpert.com,www.daemonexpert.com
Email Server Aliases mail.daemonexpert.com

and here is the dns setting

daemonexpert.com 208.254.5.129
mail.daemonexpert.com 208.254.5.129
www.daemonexpert.com 208.254.5.129
208.254.5.129/24 daemonexpert.com
208.254.5.129/24 mail.daemonexpert.com
208.254.5.129/24 www.daemonexpert.com
daemonexpert.com mail is sent to the High priority mail server mail.daemonexpert.com


im thinking of putting the pop before smtp, maybe this will resolve this, after reading some of the problems here, here is the error message i got

Your message did not reach some or all of the intended recipients.

Subject:
Sent: 2/20/2002 2:33 PM

The following recipient(s) could not be reached:

genepogi@daemonexpert.com on 2/20/2002 2:31 PM
A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients. Contact your administrator.
< s1.899webhosting.com #5.3.5>

i also cant send email to outside account?

bash-2.03$ telnet mail.daemonexpert.com 25
Trying 208.254.5.129...
Connected to mail.daemonexpert.com.
Escape character is '^]'.
rcpt 220 s1.899webhosting.com ESMTP Sendmail 8.10.2/8.10.2; Wed, 20 Feb 2002 01:48:32 -0500
helo gene
250 s1.899webhosting.com Hello mail23.arishost.com [206.112.88.23] (may be forged), pleased to meet you
mail from:gmodequillo@daemonexpert.com 250 2.1.0 gmodequillo@daemonexpert.com ... Sender ok
rcpt to:gene@cylynx.com
550 5.7.1 gene@cylynx.com... Relaying denied. IP name possibly forged [206.112.88.23]


what does this means? i cant see the pop before smtp pkg in the ccobalt site, http://www.cobalt.com/support/download/raq4.eng.html
before i already saw that, but now, not sure if they deleted it already

Sorry for asking you too many questions, but i believed that you can help me with this?

FYI, i set up raq3 before because of your suggestions and the other great webhost guru there, please help

i can now send emails but i cant receive emails? do i need to install first the pop before smtp inorder for this to work? I went to the package download page of cobalt and it seems that its not there?

chicken and any webhostoing guru there!!! here is the error that i receive

A configuration error in the e-mail system caused the message to bounce between two servers or to be forwarded between two recipients.

Please help

I don't do my own nameserver so I can't tell you what to put in there but I do know that if you put the www in the server alias on your site settings page you will hose the mail on the 4i..

What you need is on the site settings page

host = www
server alias= domain.com (no www)
email alias= domain.com (again no www)

You can put in whatever other aliases you want in either, just don't put in the www

Do put the www.domain.com in your control panel email server parameters host/domain aliases

And then in the relay mail box domain.com no www..

Hope that helps.. I had all sorts of problems till I figured out the www no www gig.

Shortz

(is your DNS on another server?)

For email server alias section ( in cobalt) when setting up the account.

You dont have to put: mail.domain.com
Cause youve already specifed that as a A record (mail) in your DNS.

Just the domain name will do.

Under web alias, remove the www.
Heck, you dont even need to put anything under web aliase.

SSH/Telnet into your server and check and type in:

mailq - check spool.

Anotherthing I find sometimes common is that the spooling of the server was deleted (sending). In SSH/telnet, go in and go under /var/spool
In a Raq there should be 4 queues. q1 q2 q3 q4. Make sure they are there and have the right permissions to the folders.


Under /var/spool/mail check to see if the account links are there.
Inside /var/mail

Lastly go to /etc/mail and verify that you have all the files there: the (2)access, (4)aliases, (2)aliases.majordomo, (2)local-host-names, (2)popip, (3)sendmail.cf, sendmail.cf.popauth, trusted-users, (3) virtusertable


When my brain begins to function, I will post more.

I used zoneedit dns servers, will that be the cause of the problem, Cephren this is what i got when i type mailq

[admin admin]$ mailq
/var/spool/mqueue/q1 is empty
/var/spool/mqueue/q2 is empty
/var/spool/mqueue/q3 is empty
/var/spool/mqueue/q4 is empty
Total Requests: 0


For the 4 queues it is in 755 but it is under the /var/spool/mqueue

[admin mqueue]$ ls -las
total 6
1 drwxr-xr-x 6 root root 1024 Oct 23 22:32 .
1 drwxr-xr-x 4 root root 1024 Oct 23 22:36 ..
1 drwxr-xr-x 2 root mail 1024 Feb 28 00:56 q1
1 drwxr-xr-x 2 root mail 1024 Mar 2 00:31 q2
1 drwxr-xr-x 2 root mail 1024 Feb 28 00:26 q3
1 drwxr-xr-x 2 root mail 1024 Mar 2 00:31 q4

for the /var/spool/mail and Inside /var/mail all accounts are there

and lastly for the etc/mail

access aliases.majordomo.master sendmail.cf.master
access.db aliases.master trusted-users
aliases helpfile virtusertable
aliases.db local-host-names virtusertable.db
aliases.majordomo local-host-names.master virtusertable.master
aliases.majordomo.db sendmail.cf

Cephren and shortfork Thanks for your help but it is still not working after following your suggestions on the site settings.

Please help

Gene

I'm sort of confused here, it sounds like you're using outside dns services correct? But it also sounds like, from your descriptions of what you are doing that you are also setting up dns on your own server? If so... turn off the nameserver.. that might be the problem.. On that email message header it said it was bouncing between two servers... dunno.. just playing sherlock holmes.. but it's late, so i'm prolly wrong..

Shortlockholmes

Originally posted by razieg
this is the domain that im trying to work on daemonexpert.com

and here is the site settings

IP Address 208.254.x.xxx
Host Name www
Domain Name daemonexpert.com
Web Server Aliases daemonexpert.com,www.daemonexpert.com
Email Server Aliases mail.daemonexpert.com
I suppose starting at one place and working forward would be best. As was said...

web server aliases: daemonexpert.com
email server aliases: daemonexpert.com

Remove anything else, let's start there.

The reason you can't get email is the 'email server aliases' entry you made. Fix that, and you should be good (this would have surely prevented ti from working, though it might not be the only problem), however as was also said, if you are running DNS off zoneedit *and* the server, you're bound to have problems. Use one or the other, and if it is a DNS issue from now on, we'll be able to fix it.

I already change the email server and web server aliases to daemonexpert.com

About zoneedit, i just use it to change my dns for now, im planning to have my virtual nameservers, register and use it on my daemonexpert.com, but right now im just using it to manipulate my dns settings, i just use their nameservers. In zoneedit i just point my mx record to cobalt box. I already did this setup on my domains using raq3, setup mail record on cobalt box and have another nameservers, please help.

Web Gurus there Please help.

When I try to query mail.daemonexpert.com I don't get anything, so something isn't set up right.

Originally posted by razieg
and here is the dns setting

daemonexpert.com 208.254.5.129
mail.daemonexpert.com 208.254.5.129
www.daemonexpert.com 208.254.5.129
208.254.5.129/24 daemonexpert.com
208.254.5.129/24 mail.daemonexpert.com
208.254.5.129/24 www.daemonexpert.com
daemonexpert.com mail is sent to the High priority mail server mail.daemonexpert.com

This is just an example that I posted before of DNS for a domain that works, maybe you can compare ti to your current settings. Keep in mind that changes you make may take a day or two to propagate, but this varies...

woobster.com. NS ns1.spacechicken.com.
woobster.com. NS ns2.spacechicken.com.
woobster.com. A 64.247.6.150
mail.woobster.com. A 64.247.6.150
www.woobster.com. A 64.247.6.150
woobster.com. MX 10 mail.woobster.com.
64.247.6.150/24 PTR woobster.com.

chicken, this is my settings

for DNS

daemonexpert.com 208.254.5.129
mail.daemonexpert.com 208.254.5.129
www.daemonexpert.com 208.254.5.129
208.254.5.129/24 daemonexpert.com
208.254.5.129/24 www.daemonexpert.com
daemonexpert.com mail is sent to the Very-High priority mail server mail.daemonexpert.com

for my Site Settings

IP Address 208.254.5.129
Host Name www
Domain Name daemonexpert.com
Web Server Aliases daemonexpert.com
Email Server Aliases daemonexpert.com
Max. Allowed Disk Space (MB) on the volume "home" 200

and my email parameter

Maximum Message Size (MB) 5

Smart Relay Host Name

Relay for the following Hosts/Domains

206.254.5.129
208.254.5.129
208.254.5.130
208.254.5.131
899webhosting.com
certibiz.com
daemonexpert.com
emailpilot.com
mail.daemonexpert.com

Host/Domain Aliases ns1.899webhosting.com

ns2.899webhosting.com
s1.899webhosting.com
www.899webhosting.com
www.certibiz.com
www.crmfree.com
www.daemonexpert.com
www.emailpilot.com
www.gts.ph
www.test.com

Reject the following Users/Hosts/Domains none

POP Before SMTP Relaying enable
Relay Window (minutes) 5


REally confused whats wrong with this.

Ok, I actually think we're getting closer. I queried mail.daemonexpert.com and got the IP (208.254.5.129), so that's a good sign.

With how you DNS'ed it at zoneedit, I'd make the following changes (rather than make DNS changes at this point). Yes, it seems like we're going around in circles, but have faith...

Change:
Originally posted by razieg
for my Site Settings

IP Address 208.254.5.129
Host Name www
Domain Name daemonexpert.com
Web Server Aliases daemonexpert.com
Email Server Aliases daemonexpert.com
Max. Allowed Disk Space (MB) on the volume "home" 200

To:

Web Server Aliases daemonexpert.com, mail.daemonexpert.com

-and you should be good to go. Note that you should do it however the RaQ wants you to do it (meaning I'm not sure if there should be a space then a comma, or exactly how you should list two in the same field). From memory, it tells you how to list two, and you should do it that way.

Ohh and sorry this took so long, for some reason I missed what the problem was. A bit slow, a bit tired. This should fix your problem (nearly instantly), I'm pretty sure of it.

Just to explain it a bit, in your first post, you listed your Email Server Aliases mail.daemonexpert.com which would be correct if you wanted email to be able to be sent to username@www.domain.com and username@mail.domain.com. What you want is email sent to username@domain.com and this is why your only entry in the Email Server aliases should be domain.com.

You need the server to recognize that mail is coming from mail.domain.com (the change you are going to make above). In the future, you can just MX mail to domain.com and everything will work out peachy, no extra steps or added entries in the fields.

it is working last night after i follow your instructions that my settings should be like this

Web Server Aliases daemonexpert.com
Email Server Aliases daemonexpert.com

and now you want me to change the webserver aliases to
Web Server Aliases daemonexpert.com, www.daemonexpert.com
Email Server Aliases daemonexpert.com

question, why will i change the web server? or what you mean is email server aliases?

today it is not working again, :bawling:

now i cant send and receive :confused:

after changing it into your suggestion both sending and receiving is not working. I did change it back in the original setting. but unfortunately it is not working, i guess it is in the sendmail itself, but i cant prove it, is there a way how to check if the sendmail have a defect or not? this is my dns for my 2 domains when i query it

> 899webhosting.com
Server: uwm.edu
Addresses: 129.89.6.2, 129.89.7.2, 129.89.169.3

Non-authoritative answer:
899webhosting.com MX preference = 20, mail exchanger = mail.899webhosting.
com

899webhosting.com nameserver = s1.899webhosting.com
mail.899webhosting.com internet address = 208.254.5.129
> daemonexpert.com
Server: uwm.edu
Addresses: 129.89.6.2, 129.89.7.2, 129.89.169.3

daemonexpert.com MX preference = 0, mail exchanger = mail.daemonexpert.co
m
daemonexpert.com nameserver = NS3.ZONEEDIT.com
daemonexpert.com nameserver = NS4.ZONEEDIT.com
mail.daemonexpert.com internet address = 208.254.5.129
NS3.ZONEEDIT.com internet address = 209.61.140.1
NS4.ZONEEDIT.com internet address = 216.98.150.236

i have an intermitent resolution for this, sorry to bother you too much.

Actually, you misread one part in the web server aliases (it was supposed to be mail.domain.com not www.domain.com) but...

Ok, for simplicity's sake, let's remove some of the things that aren't neccessary. Keep in mind that changes to DNS may take 24-48 hours to fully propagate, so don't freak out if things don't work the moment you make these changes. That's normal.

At zoneedit, make the following change to your DNS zone file:

Change:
daemonexpert.com MX preference = 0, mail exchanger = mail.daemonexpert.com

To:
daemonexpert.com MX preference = 0, mail exchanger = daemonexpert.com

You don't need to use mail.domain.com at all, and I think it is just confusing you. You can MX mail to domain.com and it will work fine. For both domains, just forward mail to domain.com. You already forwarded domain.com to the proper IP, so no further changes are needed to your DNS zone file at zoneedit.

Next we move on to the server. As I said, you misread one part I wrote, but we're removing that part now, so it won't be a problem.

Site Settings:
Web Server Aliases daemonexpert.com
Email Server Aliases daemonexpert.com

In your email client, enter domain.com (*not* mail.domain.com) for the POP & SMTP fields.

Don't muck around with email relaying or anything else in the RaQ cp regarding email or relaying, etc., your pop-auth script will take care of things. If you have pop-auth installed, check mail before sending and as long as your ISP (your dialup ISP) doesn't block this, you should be fine for sending mail (after you check the POP account *first*). If your ISP does block port 25, then you won't be able to send mail through the server (use ISP's SMTP server in this case).

Sorry for the up and back, in retrospect, I should have suggested you remove the stuff that wasn't neccessary in the first place. It should have worked fine, but there's no point in worrying about it now.

Your pop-auth script might be flogged (a possibility, though not my first guess). Try making these changes first then waiting 24-48 hours and seeing if all is well.

thank you very much, well i guess it is a propagation issue, i can now receive emails without changing the mail.daemonexpert.com to daemonexpert.com, but i think your email server aliases works, anyway what is the pop auth? i just installed the pop before smtp, but not sure if that is what you r talking about, i always put the mail server on the email relay.

Have another problem, i put a nameserver on raq4 for our own domain but it seems that when i query on it i got this error


DNS request timed out.
timeout was 2 seconds.
*** Request to ns.cais.com timed-out

I have the same settings as i have on daemonexpert, but this time i put a nameserver on raq for, i can send and receive email on that domain but the i still get that dns request time out

I got that error when im trying to query the mail exchange record of my domain, but when i just query for the A record it resolve.

any idea ?

e.g

> set ty=mx
> mydomain.com
Server: ns.cais.com
Address: 205.177.10.10

DNS request timed out.
timeout was 2 seconds.
*** Request to ns.cais.com timed-out
> set ty=a
> mydomain.com
Server: ns.cais.com
Address: 205.177.10.10

Non-authoritative answer:
Name: mydomain.com
Address: 208.x.x.x

Im using ns1.mydomain.com and ns2.mydomain.com as my nameservers and it is on the same raq4 box, i have the same scenario on raq3 and it is working there, guess there are many glitch in raq3???

Originally posted by razieg
anyway what is the pop auth? i just installed the pop before smtp, but not sure if that is what you r talking about, i always put the mail server on the email relay.
Same thing yes, and you shouldn't have to add anything to the relay, the cp should add everything you need there automatically (if you're talking about what I think you're talking about).

As for any timeouts, you'd have to post the DNS zone file for the domain (and possibly site settings). At this point, I'm sure you're confused and I've lost track, heh :D