Perlboy
01-18-2005, 09:01 PM
Serverpeak has been in operation for nearly 5 years now and have recently released our new website combined with our new support offerings. We are an Australian based business with Australian based support technicians.
Mention this thread and receive a 10% discount on your first month
Support Desk
We guarantee an average response time of 30 minutes with a maximum resolution time of 6 hours. Our pricing is on a per seat basis and is as follows:
12 hours per day (8am-8pm EST), 7 days per week AU$800 per month
8 hours per day (9am-5pm EST), 7 days per week AU$550 per month
*EST is GMT/UTC+10.
We are also able to offer per ticket pricing for $2/ticket with a commit of 100 tickets per month (ie. $200/month for 100 tickets).
Server Management
Up to 300 domains AU$120 per month
Unlimited domains AU$180 per month
Our server management offerings include most standard system administration services such as:
* Stock kernel upgrades
* Perform PHP reconfiguration, update or installation incorporating features such as Mcrypt, GD, Curl etc
* Install any available Perl module
* Install custom Apache modules
* Setup backups to an additional server
* Perform server migrations from an older server to another
* Update the server software from official repositories
* Perform other server related software installations
* Emergency callouts during non business hours (up to 3 hours per month)
* Performance tuning
* Much more...
Business hours for our server management offerings are 9am-5pm with up to 3hrs of non-business hour callouts.
Supported Distributions
Fedora Core
Redhat Enterprise
CentOS
Redhat 7.3 and 9
Supported Control Panels
Plesk 5, 6, 7, 7.1, 7.5
CPanel
Ensim
All clients receive our dedicated support management phone mobile number and inhouse Nagios based server monitoring with email notifications to you of server outages.
We're a small but growing business commited to assisting our clients in maximizing their bottom-line without affecting their support standards. If you are interested in one or more of these offerings I'm happy to discuss a discount for the first month for you to trial our offerings with.
If you are interested please feel free to drop me a PM here or an email direct to stuart@serverpeak.com
Kind Regards,
Stuart Low
Manager
Mention this thread and receive a 10% discount on your first month
Support Desk
We guarantee an average response time of 30 minutes with a maximum resolution time of 6 hours. Our pricing is on a per seat basis and is as follows:
12 hours per day (8am-8pm EST), 7 days per week AU$800 per month
8 hours per day (9am-5pm EST), 7 days per week AU$550 per month
*EST is GMT/UTC+10.
We are also able to offer per ticket pricing for $2/ticket with a commit of 100 tickets per month (ie. $200/month for 100 tickets).
Server Management
Up to 300 domains AU$120 per month
Unlimited domains AU$180 per month
Our server management offerings include most standard system administration services such as:
* Stock kernel upgrades
* Perform PHP reconfiguration, update or installation incorporating features such as Mcrypt, GD, Curl etc
* Install any available Perl module
* Install custom Apache modules
* Setup backups to an additional server
* Perform server migrations from an older server to another
* Update the server software from official repositories
* Perform other server related software installations
* Emergency callouts during non business hours (up to 3 hours per month)
* Performance tuning
* Much more...
Business hours for our server management offerings are 9am-5pm with up to 3hrs of non-business hour callouts.
Supported Distributions
Fedora Core
Redhat Enterprise
CentOS
Redhat 7.3 and 9
Supported Control Panels
Plesk 5, 6, 7, 7.1, 7.5
CPanel
Ensim
All clients receive our dedicated support management phone mobile number and inhouse Nagios based server monitoring with email notifications to you of server outages.
We're a small but growing business commited to assisting our clients in maximizing their bottom-line without affecting their support standards. If you are interested in one or more of these offerings I'm happy to discuss a discount for the first month for you to trial our offerings with.
If you are interested please feel free to drop me a PM here or an email direct to stuart@serverpeak.com
Kind Regards,
Stuart Low
Manager