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View Full Version : LiquidWeb: New 100% Uptime Guarantee! Huge discounts on all managed server plans!


WiredTree Zac
01-17-2005, 08:38 PM
Hi All,

We have increased our network uptime SLA to 100%! (http://www.liquidweb.com/dedicated/sla/) To celebrate this, we our extending our special offer again!

All server rates have been reduced and we are waiving mandatory setup fees! Have a look at our dedicated specials (http://www.liquidweb.com/dedicated/configure/). This is a limited time offer, so don't hesistate!

Webmaster Pentium 4 Series (http://www.liquidweb.com/dedicated/configure/Webmaster/) starting at $134/month! All Webmaster series are $30/month off!
Professional Dual Xeon and Opterons Series (http://www.liquidweb.com/dedicated/configure/Professional/) starting at $214/month! All Professionnal series are $50/month off!
Enterprise Dual Xeon and Opterons Series (http://www.liquidweb.com/dedicated/configure/Enterprise/) starting at $299/month! All Enterprise series are $50/month off!

Here are some examples of the savings!:

» Pentium 4 3.0 GHZ Hyperthreaded
» 1GB DDR PC3200
» 120GB 7200RPM IDE / 8MB Cache
» 120GB IDE Backup Drive
» CPanel / Web Host Manager
» Fantastico
» InitAdmin
» Fully Managed! (http://www.liquidweb.com/dedicated/managed/)
Normal Price: $229/month with $100 Setup
Special Price: $199/month with No Setup!

» Dual Opteron 242
» 2GB DDR Registered ECC
» 120GB 7200RPM IDE / 8MB Cache
» 120GB IDE Backup Drive
» CPanel / Web Host Manager
» Fantastico
» InitAdmin
» Fully Managed! (http://www.liquidweb.com/dedicated/managed/)
Normal Price: $329/month with $100 Setup
Special Price: $279/month with No Setup!

» Dual Xeon 2.66GHZ Hyperthreaded
» 2GB DDR Registered ECC
» 120GB 7200RPM IDE / 8MB Cache
» 120GB IDE Backup Drive
» CPanel / Web Host Manager
» Fantastico
» InitAdmin
» Fully Managed! (http://www.liquidweb.com/dedicated/managed/)
Normal Price: $329/month with $100 Setup
Special Price: $279/month with No Setup!


All plans come with:
- 24/7/365 Phone and Helpdesk Support
- 24/7/365 Pro-Active Service Monitoring
- 99.9% Network Uptime Guarantee
- 2 Hour Hardware Replacement SLA
- 50GB Remote Backup Service
... and more!


Or configure your own server: http://www.liquidweb.com/dedicated/


Recently Upgraded! - Terabyte Backup Servers
We've increased the bandwidth on our terabyte backup servers to a whopping 3000GB incoming! Have a look at: http://www.liquidweb.com/dedicated/configure/Backup/Backup3/


The Liquid Web Advantage:

Managed Support
- Liquid Web's highly trained staff monitors your system services 24/7 to ensure service consistency and availability. If a problem is detected, our experienced and trained technicians get paged and incident response is nearly instantaneous, mitigating the impact of any service or hardware failure to the highest possible degree. As we own and operate our entire data center directly, we are able to respond quickly and efficiently to issues of any impact level. From simple software service failures to catastrophic hardware failures our on-site level 3 technicians are able to react without delay, 24 hours per day.

A large range of system software updates are handled for all clients. We update basic system software such as Apache and PHP upon request, perform security updates, as well as any other general system administration duties you may need. While a good working command line knowledge is useful, with Liquid Web, you may never need to log in through SSH again.

On average, our helpdesk tickets are answered in under 10 minutes, and our phones are answered in under 30 seconds.

Liquid Web Managed Support Definition (http://www.liquidweb.com/dedicated/managed/)

Proactive Security Updates and Security Notifications
- Vulnerability discovery, assessment and response can be a time
consuming process. Liquid Web handles this responsibility on your behalf through an optimized assessment and upgrade process which allows us to continually evaluate and respond to the security of our managed servers.
When a high-risk vulnerability is discovered, such as kernel or SSH vulnerability, we immediately patch your server as soon as an update is available, at no additional charge. If a vulnerability is discovered in a software package which may have a custom configuration or where an update could cause a conflict, we initiate contact with you immediately so you may advise us on to how you would like us to proceed.

Quite simply, we employ intelligent proactive security, ensuring your server is secure and functional to the highest level possible. This way you get all the benefits of proactive security, but don't have to worry about unwanted service disruptions. Of course, you can always opt out of the proactive upgrade process if you would like.


Intelligent Attack and TOS Resolution
- Liquid Web will never simply "pull the plug" on your server in response to a denial of service attack, TOS violation, or billing issue. We believe in communicating with clients, and will always be sure to contact you via phone or email before any major action is taken if it is at all avoidable. We know your server is your business and uptime is crucial which is why we are proud to offer you the personal care you deserve.


Liquid Web Datacenter
- Our multi-homed network is powered by premium tier-1 bandwidth featuring diverse path OC-48 fiber connectivity with carriers MCI/UUNet, Savvis/Cable &
Wireless and Verio. The implementation of premium tier-1 bandwidth as well as N+1 redundant routing hardware ensures enhanced stability and superior performance in reliability, throughput and latency. Coupled with BGP, network consistency is assured in the event of a provider network outage, low level line failure, fiber cut, or even a core routing hardware failure. Power systems are reliable and robust featuring a large centralized UPS system and massive backup generator, providing our datacenter with continual power even in the event of extended total electrical blackout. Environmental systems keep ambient temperatures at a constant and actively remove foreign particulates from the air to ensure the best ventilation possible for all servers. All network traffic is monitored by an Intrusion Detection System to alert us to any nefarious activity at any network layer before it can impact service consistency. Datacenter entry is limited to technician staff and security monitored throughout our entire facility utilizing an array of CCTV cameras running 24/7.

Quite simply, our entire datacenter was engineered from the ground up for maximum performance, stability, and security.

More information about Liquid Web's Datacenter (http://www.liquidweb.com/datacenter/)

Liquid Web Complete Service
- All of our servers come with your choice of Fedora Linux, CentOS or FreeBSD (Windows servers coming soon!). Cpanel servers include the powerful Fantastico Auto-Installer suite at no additional charge. We also provide MRTG graphs from the switch port so you can monitor your traffic performance and usage in near real time. When you receive your server, it is delivered to your specifications, with all of the latest software updates installed.Your system is truly "ready to go".


Liquid Web InitAdmin Service
We are happy to introduce the InitAdmin service which is now available free with all Fedora based Cpanel servers.

This initial setup service secure your server includes:
Installing MailScanner Anti-Virus
Rebuilding Apache with commonly used modules and PHP settings for optimum computability
Installing Zend Optimizer
Installing ImageMagick, PerlMagick, NetPBM
Installing a customized APF Firewall
DOS Protection for Apache
Securing temporary directories and shared memory locations
Spoof Protection and DOS hardening
Custom Liquid Web Stats to monitor load, RAM, disk usage, etc.


Liquid Web SLA: http://www.liquidweb.com/dedicated/sla/
Liquid Web TOS: http://www.liquidweb.com/tos/dedicated/

IP to ping: 198.172.239.15
Speed test: http://198.172.239.15/10mb.bin
This is the server which hosts the main www.liquidweb.com site.

If you have any questions about our services, please send me an email at zac@liquidweb.com and I will be happy to help.

JHServers
01-17-2005, 10:45 PM
Why is the bandwidth never given with liquidweb's offers?

WiredTree Zac
01-17-2005, 11:00 PM
Hi Frank,

If you follow the links to any of the plans on our web site, you can see the bandwidth allowance.

If you used the search function, you would see that we have listed bandwidth allowances in other offers, although it looks like we overlooked it in this series.

BlikWerk
01-17-2005, 11:23 PM
Would just like to say that Liquidweb is top notch and a great company to work with.
We have a server with them since about Sept and their support is really among the best we've experienced.

Love the new SLA. Thanks:)

radhika
01-18-2005, 09:48 AM
» Pentium 4 3.0 GHZ Hyperthreaded
» 1GB DDR PC3200
» 120GB 7200RPM IDE / 8MB Cache
» 120GB IDE Backup Drive
» CPanel / Web Host Manager
» Fantastico
» InitAdmin
» Fully Managed!
Normal Price: $229/month with $100 Setup
Special Price: $199/month with No Setup!


How many ips I get? If I want 64 ips, what will be the fee? I didn't see this on your server configuration.

WiredTree Zac
01-18-2005, 01:45 PM
Hi radhika,

8 IPs come with the server, with another 8 provided free with justification. Then they are $0.50/IP per month after that.

WirralNet Matt
01-18-2005, 05:03 PM
- 24/7/365 Pro-Active Service Monitoring
- 99.9% Network Uptime Guarantee
- 2 Hour Hardware Replacement SLA

Huh? Is the SLA 100% or 99.9%?

:)

WiredTree Zac
01-18-2005, 06:39 PM
It's 100% :) The offer copy was written before we upgraded our SLA. You can view it at http://www.liquidweb.com/dedicated/sla/

WirralNet Matt
01-18-2005, 06:46 PM
Originally posted by LiquidwebZac
It's 100% :) The offer copy was written before we upgraded our SLA. You can view it at http://www.liquidweb.com/dedicated/sla/ Thanks for clearing that up Zac, its much appreciated.

:)

gonz0
01-22-2005, 04:02 PM
I am interested in Dual Xeon with 2 HDD and Raid1. How can I put information in my request that server is from WHT's forum special offer ?

Liitle question: will your support help me with moving my sites using CPANEL/WHM for free (no charge) ? My sites are big and I am not expirienced enough [I have 2 VPS's].

WiredTree Zac
01-22-2005, 06:44 PM
Hi gonz0,

The prices on our web site are currently our special prices, so you can just place an order normally.

We won't be able to move the accounts over for you, but we can definitely assist in the transfer with things like DNS. Send me an email or PM and we can work something out.

gonz0
01-24-2005, 08:12 AM
Okey - I have requested one Dedi 4me yesterday :) What's the time of setting up such server ?

WiredTree Zac
01-24-2005, 02:57 PM
Most setups are completed with one business day. We may be running a little bit behind right now as we have some emplyees out, but your server should be up today or tommorrow.

thomor25
01-31-2005, 04:16 AM
Hi zac I love my new server and support has been great but I have a question

Webmaster Pentium 4 Series starting at $134/month! All Webmaster series are $30/month off!

How is it starting at $134 a month I don't see that offer anywhere on your site even with the 350 setup fee?

gonz0
01-31-2005, 01:27 PM
What can I say :) I love my Daddy(cated) server. 2xOpteron with Dual HDD in Raid1 - works awfully ;) perfect :D

WiredTree Zac
01-31-2005, 05:00 PM
Hi thomor25,

You can configure it to $134/month on our site. You need to take off the backup drive and Cpanel, and add a $350 setup fee.

Glad to hear the server is working out for you gonz0!