JOB POSITION - OPEN IMMEDIATELY

*St. Louis based international Web hosting company is seeking qualified support engineer(s)*

Position: Technical Support Engineer

Essential Responsibilities:
§ Provide technical assistance via email and telephone to customers worldwide.
§ Diagnose and assist customers with Windows 2000 Server issues
§ Set-up, configure and maintain server software; Web server, FTP server, mail server, DNS server, etc.
§ Basic understanding of TCP/IP networking and the ability to diagnose simple network issues.
§ Provide feedback to Account Team regarding service issues
§ Coordinate Service Pak Updates and Security Patches

Required Skills:
§ Experience with Ping, Trace-Route and other network tools
§ Excellent troubleshooting skills
§ Help customers diagnose problems via telephone or email
§ Ability to analyze complex problems and make sound judgements based on competing priorities
§ Superior communication skills. Able to converse readily in English, both verbally and in writing.
§ Knowledge of Windows 2000 Server Operating System and other Windows Applications
§ Understand basic network configurations
§ Ability to work both as an individual contributor and as part of a team
§ Understanding of programming in ASP

Training / Certification:
§ MCSE, MCP or CCNA a definite plus

Full-Time and/or Part-Time Positions Available

Pay commensurate with experience.

Email Resume, Qualifications and Salary Requirements to jobs@rackmy.com.

Off topic...

Just went to your site to snoop about and I'm at http://www.rackmy.com/dedicated/packages.asp .

Looking down the list, I see "Manged SQL Server Space", is that supposed to be "Managed..." or could you explain what that is exactly?

I'm not a fan of Windows servers, just wondering what the above is :).

Alan

Yep, http://www.rackmy.com/information/managed.asp

I don't do windows but I thought I'd let people know...

I've met Mike and seen the setup at RackMy and it would be a tite place to work. Seems like an awesome environment that's small and personable and yet flexible enough for one to learn new things.

I would highly recommend anyone looking for a gig to check these guys out. :-)

-davidu

RackMy.com, in that case, you'll need to correct the spelling mistake on the page URL I mentioned above.

Alan

I'm not sure if you are looking to relocate someone or will allow remote work - but take a look at my resume when you get a few moments.

Thanks!

resume (http://www.meepingcorn.com/resume/resume.htm)

Sorry, I get a file not found :(

My bad, it should be fixed now.

I guess I didn't cut the mustard :)

Thanks for sharing...

Rackmy is a top notch place with top notch people -- that's all I know.

-davidu

Actually, I think it was the cheese :)

I have forward your info on, but it may be a while before we get back to you. Please accept my appologies, the person who handles that is out due to a new baby!

Not a problem, thanks for looking over it.

Thanks to all, positions have been filled :)